If I cancel Roger’s device protection can I still get apple care plus? I just purchased my iPhone from Roger’s and the device protection plan. The option to purchase apple care the shows up in the settings has disappeared. ***Edited Labels***
Happy New YearWe have been with Rogers since 2002. We have home internet and cable, home phone plus 3 mobile lines. We'd like to drop the home phone, and could transfer a 4th mobile line from Bell if Rogers Customer Retention were offered. Bell is cu...
I just migrated home internet from Fido to Rogers and I am trying to pay the rogers bill using chequing account from TD easyweb. (I am aware there are other ways of paying the bill but paying online with chequing account is what I need) MyRogers acco...
I was given a price to be retained for a 2 year period in January. They charged me double that to my credit card. I called back after 2 months, and was told it would be rectified. 2 months go by, still charging double. Call back, and they are sor...
I was on the phone with rogers trying to get an offer i saw on the website and the customer service was unable to add it as apperantly they do not see the offer. I asked to speak to loyalty or escalations and was told the loyalty department doesn't e...
Hey everyone! I left Rogers over the weekend and got an email telling me to expect a call with an offer to return my cell to Rogwrs. My new provider has spotty reception indoors and I'm eager to rejoin Rogers. How do I get in touch with the Winback...
Hello i paid my bill but i can still see its due date and my account ballance is negative 80 what should i do **Labels Updated**
My phone plan is coming to an end soon and it looks as though I'll have to get a new plan regardless of if I keep my phone or get a new one. All the plans show the $5.00 automatic payment discount. Is there an option to opt out of the automatic payme...
I would like to remove two numbers from my account! ***Added Labels***
I cancelled a rogers internet account earlier this year. I signed up through an offer from FB marketplace around Feb 2022 and cancelled around Feb 2024. When I cancelled no one told me of any ECF fee, or that it was a small business account. When ...
So my son's birthday today and he was thinking of a cell phone. It dawned on me I had a 500$ credit with Rogers so I figured out how to login. To my surprise my credit was eaten up by increases and a year of late fees. An email simply stating my acco...
Although Likewize said they would review my claim within 2 business days, I received a denial email just an hour later. It was fast and not fair. My work depends on my phone, and when I first arrived in Canada, my relatives, long-time Rogers customer...
The recent change in Rogers payment due date will have a negative impact on those on monthly programs/payments like ODSP for example, those that are desparately struggling in these times! For example, this month's payment due date is May 30th. This m...
Hello, Writing to share my frustration with Rogers service involving an erroneous balance on the last bill. It all started last week (August 8th 2024), after I noticed a large (erroneous) balance required to be paid. I called Rogers immediately and ...
So my company offers a discount on Rogers cell phone service. My wife and I have been on the same plan for years. So many years in fact that the plan is way out of date. I called the Rogers rep and he offered me a plan that frankly was not competitiv...
Account suspended incorrectly and no internet for 8 daysn raised a move emrequest: I have raised a move request last week to move to a new house.bht instead of raising the move request, that had suspended my account a d an without internet for the ...
Spoke with a kind women at the president office saying my case had been closed and resolved once I had made a one time payment, was told to ignore other if there had been another bill that showed up with a total on it but I keep receiving emails and ...
Hello, I hope this message finds you well. I am reaching out to inquire about whether or not Rogers reports my home internet monthly payments to credit bureaus such as TransUnion or Equifax. As I understand it, reporting my payments can positively im...
On July 26 I went into a Rogers store to get some details about the plan and hardware device promotion for flip6. I specifically asked the team to not to do any credit check. The store still went ahead and did a hard credit check ( I found out this l...
I have been trying to use my account for a few days. I have tried with Chrome and Edge as well as a Chrome incognito window on both a desktop and a laptop, all with the same result "Details not available Sorry, something went wrong on our end. Please...