I have a roger home internet but because I m moving to other place .I paused the service for 2 months. But the person didn't tell me that still the connection is paused I still need to pay.i pay 160$.after that talked to the customer service and they...
Hi - I raised this topic on a Reddit page and I was suggested to post here in order to get help. Here's the background and problem statement: I had good success in using Rogers 5G service over the summer at my cabin. Before getting the service, I w...
Hi - The Nokia 5G fixed wireless modem and service worked great for me at my cabin over the summer. When I bought the service and device, I was told that I could pause the service over the winter time when not needed and only pay a small amount ($5/m...
Hi, I am temporarily moving back to my home country for few months and I wont be using any services for the number I have with rogers except that I would like to keep this number since its registered everywhere in Canada especially banks. Whats the c...
I want to hold my sim as I travelling to India and don’t want to use the phone for a few months. Will resume once i am back. I want to temporarily suspend or hold my no and is looking for minimal payment to keep my line in hold and still not use it. ...
Hello, I tried to upgrade my phone and my account was suspended in error. Rogers gave me a number for the fraud department and I've been calling and leaving voicemails on the fraud line for a month but never receive a call back. Anyone have a way of...
Actually my account of Rogers is suspended and there is no phone calls and texts.I didn't pay the bill because I didn't have work from 6 months and now only I got the work I will pay this Thursday.I am having much difficulty outside without network a...
I’ve been with Roger’s for a year and a half and I own a few dollars and end up cutting my internet with out telling I step up a promise to pay for the 20th and they are telling they won’t trun on my internet until then I’m a Single mother who is an ...
Account suspended incorrectly and no internet for 8 daysn raised a move emrequest: I have raised a move request last week to move to a new house.bht instead of raising the move request, that had suspended my account a d an without internet for the ...
I'll be travelling for a couple of months and Rogers offers to suspend or put my internet on vacation for $5 a month - a great savings. It is unclear whether it is cut off 100% or there is a small amount of data. I want to be able to see / contr...
Hii i get 1200 bill by rogers and they suspend my account from 8 months. in last 6 month atleast i pat 2000 dollar i think rogers make fraud with me. when i call customer care they ask they make less like as monthly bill but i can't get noting. *...
Hi, should I avoid collections and deal with customer service directly to nicely ssk them for some debt forgiveness and smaller payments as a way to get my cell phone up and running again ASAP? ***Edited Labels***
Dear Rogers customer serviceI hope this email you find well. I am customer of Rogers, and I am temporarily unable to use number and would like to request a suspension while retaining the number until September. ***Added Labels***
I am writing to express my deep disappointment and frustration regarding the unacceptable level of service I have experienced with my home internet connection provided by Rogers. As a resident in a condo building with a contractual agreement for inte...
April 29th, 2024 Brutal experience with Rogers. I'm with Fido and wanted to get the Google Pixel 8 Pro in December due to a great deal. Ordered it. I saw that Rogers offered a 5G network for the same deal. I tried to switch. They cancelled the Fido p...
I came away from Canada at the end of October and haven't used my number since. In November I had requested for a seasonal suspension and been told it costs $7/month plus taxes, and that this can be done for 185 days. However, I have been constantly ...
Rogers suspended my friend's line for non payment before the date of payment !!! Why ? She also has automatic payment enabled so there is zero reason why they would suspend the line without any heads up. The irony is that the bill is even higher th...
Is it still possible to pause an account for several months? Is there still a fee of $30/month? Thx! ***Added Labels***
I came back from our winter vacation and I got a surprise bill from Rogers. I suspended my service for about two and a half months and restarted on Jan 23 at the end of the cycle.I used my iPhone via Whats app removed my SIM card just in case, and pu...
Roger's service is very dirty. My account has been suspended three times in one month without any region due to system problems *Added Labels*