I've recently tried to temporarily suspend my TV and home phone for 3 months, while keeping my internet active. As you can appreciate in these days of "smart" technology things such as furnace monitoring and security depend on the internet connection...
Hi, My mother had to extend her stay in another country due to health issues and I would like to know whether I can ask Rogers to suspend her TV/Internet services. Is this possible, what is the process and how much will I have to continue paying whil...
I was wondering how early of a notice do I need to give Rogers to reinstate my internet after a temporary hold? Originally n my back to service date was set as April 8, but I may need to reinstate it a few days earlier than that - just not sure the e...
Hi, If anyone knows charges for temporary suspension of wireless line for more than 2 months. Please help. ***Edited Labels***
Does Rogers offer their Snowbird customers a competitive plan for 6 months? *** Edited Labels ***
where do I find the info to put my account on vacation hold ?
I need to temporarily deactivate my Ignite bundle as I will be away. Who do I call and how to go about it ? Please provide contact tel numbers (ASAP) as I understand Ignite users have different contact help than Rogers digital users. Thanks in adva...
If I temporary suspend internet/Tv/home phone is my Rogers email account still active? *Added Labels*
Hello, I'm going back to Canada in July, so I would like to reactivate my phone number since I suspended it while I was outside of Canada. Could anyone tell me where I can reactivate my number ,please? Thank you. **Labels Added**
Hello, I'm Tuncay, I just came to Canada. I bought a line from Rogers 1 month ago and was told that I could buy a new phone 1 month later. When we arrived today, I applied to Rogers for a phone call, my application was denied and my account was suspe...
Can I get my phone turned back on without paying the full amount up front? ***Edited Labels***
I am out of the country for 4months and not using the internet for that period. Can my account be frozen for that period and extend the current plan for 4 months? For example, I will be out of the country on April 05 and return on July 05 of 2022. an...
I've been contacted a few times in the last month by Rogers (after cutting off my internet, so I guess it's legit) that I have Malware on my network. We took all of our computers to the shop and the technician said he found a thing and removed it, a...
Is Rogers available in Victoria Harbour and if I’m moving from Barrie can I put my account on hold? **Labels Added**