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Resolved! Internet suspension warning, but unable to find malware

I've been contacted a few times in the last month by Rogers (after cutting off my internet, so I guess it's legit) that I have Malware on my network. We took all of our computers to the shop and the technician said he found a thing and removed it, an...

TK2000 by I've Been Here Awhile
  • 3347 Views
  • 19 replies
  • 0 likes

Resolved! Data overage

My wife and I went over on our data on our share everything plan. She went into our account to add to it, but our data still isn't back working again. Will it remain suspended until next month when the billing cycle is started over? ***Added Labels**...

Josh1188 by I've Been Around
  • 619 Views
  • 1 replies
  • 0 likes

Resolved! Services Suspended

Hi I've been with no home Services since Friday night..I was suspended no warnings nothing and I'm still waiting HELP PLEASE *Added Labels*

mia007 by I'm Here A Lot
  • 1715 Views
  • 3 replies
  • 0 likes

Account Suspension Lift

Ignite TV services has been suspended due to one (1) month overdue bill non-payment. Now that payment has been made in full by credit card online. The suspension should be lifted automatically and not have to wait until the next business day for the ...

cynthiamory by I've Been Here Awhile
  • 2269 Views
  • 7 replies
  • 0 likes

Resolved! Re: Vacation suspension of Internet/TV service

Hi, My mother had to extend her stay in another country due to health issues and I would like to know whether I can ask Rogers to suspend her TV/Internet services. Is this possible, what is the process and how much will I have to continue paying whil...

Mira2018 by I've Been Around
  • 17292 Views
  • 38 replies
  • 0 likes

Resolved! Traveller's Suspension

Hello I have been trying to connect to the Rogers Chat support but keep getting disconnected so thought about asking here. Since August 16th, I was advised by Rogers that we can go into Traveller's Suspension, but I can't find any information on thei...

dannybou by I've Been Here Awhile
  • 15890 Views
  • 49 replies
  • 0 likes
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