I travelled to overseas December last year but before I did that I called Rogers to put hold on my phone service I talked to someone and told me that you can do that for $7 a month but before we do that you’ve to pay your current bill which I did and...
Hi, I'm planning to go on vacation and wanted to confirm the monthly suspension fee for my account. Unfortunately, I've received conflicting information after calling in four separate times. Two representatives told me it's $30 CAD per month, while t...
So on April 5 I applied for a temporary suspension starting from 2025 May 1st to Aug 1st, my regular data plan is 73.45 dollar per month but today I still received a deduction on my credit card for 73.45 dollar. I am super confused right now, am I no...
My plan is 25$ per month. So if I temporary suspended my plan for 2 months how much will I be charge ? and will there be anykind of refund of that charged amount ? ***Edited Labels***
I have just been told by one of your agents that I am not eligible for a suspension of my account due to me being a RPP customer. I am deploying overseas with the military for 6 months in a week and would like to suspend my account during that time s...
Hi thereAs I am visiting a foreign country for four months and all, and if I not pay my plan for that amount of time because I would not be using it, will my account/sim be deactivated or will it still remain or what will be the duration for my sim t...
So, I forgot to make the payment for my rogers sim card and got this message “ Your account is at or has exceeded the credit limit. Payment is required immediately to avoid interruption of service. You can pay online by clicking www.rogers.com/make-a...
Please help me reactivate my cellular services. I had temporary suspension on and I’m unable to contact customer services. Also the apps showing an error while trying to manage temporary suspension option. Thank you ***Added Labels***
I suspended my internet last summer. Can I suspend again this summer? How long do I have to wait after the last suspension? **Labels Updated**
Hello,I was wondering if I could get info on voluntarily suspension period. I am going to a vacation and I was planning to put a hold on my mobile service during this 1/5 month. I would like to know if I am still able to receive calls and messages du...
Hi thereHow long does it take to resume wireless service after removing temporary suspension? I’m out of country and need my phone but it keeps on showing ‘No service’.I turned on roaming as well but same error. ***Edited Labels***
Rogers are threatening to suspend my account in 24 hours. This is in violation of Section (I) subsection 2.(ii), which clearly states 14 days notice is required, and also states that Rogers must provide information on deferred payment plans which the...
My boyfriend waited 45 minutes in a store for service and got fed up, went home and made an online order instead, wanting to switch from Bell after I told him about Rogers being a good company. They cancelled his order without notice. He chatted on...
Hi, I am currently out of the country for the winter (Oct to April). I put my phone on suspended service from late Oct to December 20 when I will be home for 8 days for Christmas. Then I was planning to put the line back on suspended service from De...
Dushyant here, my account has been suspended today I made a payment of 190$ to pay my bill through Scotia bank. Haven’t it received or not? ***Edited Labels***
I want to hold my sim as I travelling to India and don’t want to use the phone for a few months. Will resume once i am back. I want to temporarily suspend or hold my no and is looking for minimal payment to keep my line in hold and still not use it. ...
I am going abroad for three months and want to suspend my internet service from 24thNovember,2024 to March 1,2025 *Added Labels*
Suspended my service *Added Labels*
Hi - I raised this topic on a Reddit page and I was suggested to post here in order to get help. Here's the background and problem statement: I had good success in using Rogers 5G service over the summer at my cabin. Before getting the service, I w...
I have a roger home internet but because I m moving to other place .I paused the service for 2 months. But the person didn't tell me that still the connection is paused I still need to pay.i pay 160$.after that talked to the customer service and they...