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Getting charged for a “free” tablet

I’ve been getting charged for a “free” tablet I received from Rogers when I signed my last 2yr old contract. For the 1st 2 years there were no charges, then after 2 years they added a $10 monthly charge for tablet financing. What amazes me is they ca...

Resolved! Rogers not honoring a promised credit

June 26, 2019 went to the Rogers at Tillsonburg store to purchased a sim card with data plan for my already owned phone. Was upsold to a Samsung s10 with 10gb unlimited plan and a free tablet for a 2 yr contract.   Was made to wait 2 hours in the sto...

Radiance76 by I've been around
  • 2880 Views
  • 4 replies
  • 0 likes

Resolved! Add a data line for BYOD

I currently have a Rogers Infinite plan with 2 devices (phone/tablet). How do I add another data-only line to my plan if I want to bring my own device? Whenever I choose Add a line then BYOD, it wants me to upgrade my plan to 100 GB or 150 GB and doe...

tg87 by I'm here a lot
  • 430 Views
  • 1 replies
  • 0 likes

Tablet offer not being followed through

December 1st I was offered a free Samsung Tablet and free data plan. I signed into a new 2 year internet plan and also added 3 new mobile lines. I was told I could decide within 30 days (in case a better offer came up). Despite at least 10+ hours of ...

Ramacdon by I've been around
  • 217 Views
  • 1 replies
  • 0 likes

Waste of time

Migrated from Shaw to Rogers and while switching all of my lines over I told the customer service rep, that I also need an Ipad with cellular, they didn't have the Ipad I wanted at the store so they instructed me to buy it elsewhere and come back to ...

Jack2484 by I've been around
  • 350 Views
  • 1 replies
  • 0 likes

Upgrade

I guess this isn’t specific to apple but it is a pain. It seems now Rogers has changed the rules. Trying to upgrade an iPad to an existing number is a royal pain. You can no longer do it by talking to an agent by phone or by chat or by MyRogers, you ...

carlb by I plan to stick around
  • 977 Views
  • 5 replies
  • 0 likes

Tablet Scam

My Wife Called Rogers because our monthly Bills are $500 month, and we need to find a way to cut costs during tough economic times.  She was scammed into taking a new Contract for a tablet that she doesn't even want, and the person said it was part o...

BarrieMax by I've been here awhile
  • 2337 Views
  • 7 replies
  • 1 likes

Resolved! 'Data-only' sim card was represented as a second phoneline

I have been a loyal Rogers customer for around 6 years now.    2 years ago, I was sold a tablet, a samsung galaxy Tab E, which was added as a 'second line' to my 'family share-everything plan', for running my small business from a different phone num...

Timothy1985 by I've been here awhile
  • 6081 Views
  • 6 replies
  • 0 likes

A free tablet which is not free and illegal charges

I am here to launch an official complaint , It is about Rogers sending me tablets which I did not ask for and after 2 years of me not using the tablets or the lines associated to them , Rogers start charging me for the data usage , Which I never used...

jmadba1228 by I've been around
  • 1665 Views
  • 1 replies
  • 2 likes

Resolved! Purchasing a Tablet

Want to purchase tablet. I want to talk to someone about buying a tablet       ***Edited Labels***

Resolved! My Tab A

I just got my Tab A with a sim chip but the problem is that the number for the Tab A does Not work. The number doesn't work no calls can come in or make calls out       ***Edited Labels***

Teresa4Aime by I've been here awhile
  • 1791 Views
  • 1 replies
  • 0 likes
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