Account Support
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Getting charged for a “free” tablet

I’ve been getting charged for a “free” tablet I received from Rogers when I signed my last 2yr old contract. For the 1st 2 years there were no charges, then after 2 years they added a $10 monthly charge for tablet financing. What amazes me is they ca...

Tablet Financing - Data Plan

I'm trying to get the Samsung Galaxy TAB S9 FE, I understand the $10 fee is the cost of the tablet for 24 months, I also understand the $20 monthly fee for the Tablet line, what I don't understand is why it says No Data? Will the Data of this line be...

Data Plan.png
muhepd by I've been around
  • 286 Views
  • 1 replies
  • 0 likes

Being told different things about adding tablet line

I have been trying to add a line to my Roger’s account for a IPad Pro and kind of getting the run around by different Roger’s agents. I had one tell me I couldn’t add a tablet line on the Live Chat and then another tell me he was getting a credit che...

iPhone7 by I've been around
  • 432 Views
  • 1 replies
  • 0 likes

Adding a BYOD Tablet

Anyone out there who can help me with adding a tablet plan to my account?  I'm wanting to do it myself online to avoid the activation fee.   I've been trying to figure out how to do this for the past 30 minutes and can't figure it out.   I have a cel...

Jason49 by I've been around
  • 693 Views
  • 1 replies
  • 0 likes

Resolved! Rogers not honoring a promised credit

June 26, 2019 went to the Rogers at Tillsonburg store to purchased a sim card with data plan for my already owned phone. Was upsold to a Samsung s10 with 10gb unlimited plan and a free tablet for a 2 yr contract.   Was made to wait 2 hours in the sto...

Radiance76 by I've been around
  • 4807 Views
  • 4 replies
  • 0 likes

Resolved! Add a data line for BYOD

I currently have a Rogers Infinite plan with 2 devices (phone/tablet). How do I add another data-only line to my plan if I want to bring my own device? Whenever I choose Add a line then BYOD, it wants me to upgrade my plan to 100 GB or 150 GB and doe...

tg87 by I'm here a lot
  • 1929 Views
  • 1 replies
  • 0 likes

Tablet offer not being followed through

December 1st I was offered a free Samsung Tablet and free data plan. I signed into a new 2 year internet plan and also added 3 new mobile lines. I was told I could decide within 30 days (in case a better offer came up). Despite at least 10+ hours of ...

Ramacdon by I've been around
  • 666 Views
  • 1 replies
  • 0 likes

Waste of time

Migrated from Shaw to Rogers and while switching all of my lines over I told the customer service rep, that I also need an Ipad with cellular, they didn't have the Ipad I wanted at the store so they instructed me to buy it elsewhere and come back to ...

Jack2484 by I've been around
  • 948 Views
  • 1 replies
  • 0 likes

Upgrade

I guess this isn’t specific to apple but it is a pain. It seems now Rogers has changed the rules. Trying to upgrade an iPad to an existing number is a royal pain. You can no longer do it by talking to an agent by phone or by chat or by MyRogers, you ...

carlb by I plan to stick around
  • 1874 Views
  • 5 replies
  • 0 likes

Tablet Scam

My Wife Called Rogers because our monthly Bills are $500 month, and we need to find a way to cut costs during tough economic times.  She was scammed into taking a new Contract for a tablet that she doesn't even want, and the person said it was part o...

BarrieMax by I've been here awhile
  • 3182 Views
  • 7 replies
  • 1 likes

Resolved! 'Data-only' sim card was represented as a second phoneline

I have been a loyal Rogers customer for around 6 years now.    2 years ago, I was sold a tablet, a samsung galaxy Tab E, which was added as a 'second line' to my 'family share-everything plan', for running my small business from a different phone num...

Timothy1985 by I've been here awhile
  • 7980 Views
  • 6 replies
  • 0 likes

A free tablet which is not free and illegal charges

I am here to launch an official complaint , It is about Rogers sending me tablets which I did not ask for and after 2 years of me not using the tablets or the lines associated to them , Rogers start charging me for the data usage , Which I never used...

jmadba1228 by I've been around
  • 2170 Views
  • 1 replies
  • 2 likes

Resolved! Purchasing a Tablet

Want to purchase tablet. I want to talk to someone about buying a tablet       ***Edited Labels***

Resolved! My Tab A

I just got my Tab A with a sim chip but the problem is that the number for the Tab A does Not work. The number doesn't work no calls can come in or make calls out       ***Edited Labels***

Teresa4Aime by I've been here awhile
  • 2341 Views
  • 1 replies
  • 0 likes
Labels