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Forum Posts

Is this company legit insane!?!

Rogers is absolutely mental. You send me a bill for $107 dollars after jerking me around for 2 weeks. I ordered a Thinkphone online (in the middle of the night as an impulse) but was totally down to pay and even switch phone companies just for this d...

eli4700 by I've been here awhile
  • 187 Views
  • 1 replies
  • 0 likes

Product Migration Package Lost

I called into Rogers three days ago because of billing issues, and was offered a new plan/service for our home phone, TV and home internet. I was told we would receive the new internet modem and tv set top boxes in the mail. Our TV and home phone sto...

ravi99 by I've been around
  • 180 Views
  • 1 replies
  • 0 likes

Renewal of Rogers services

Required to transition to Rogers ignite TV & internet from digital.  Monthly price for a new customer for their popular Ignite bundle is 149 (incl 3 add-ons ) .  This package , however, is not available to me. Despite being with Rogers for 30+ year, ...

Greenoaks by I've been around
  • 436 Views
  • 1 replies
  • 0 likes

Credit Check After Being a Customer for 10 Years

I was with Rogers Mobile from 2011 to 2021 and switched over to Shaw. Forced to transition over to Rogers and was told they would NOT do a credit check since I was a returning customer. Just checked my report and there is Rogers with an open account ...

Chris122 by I've been around
  • 588 Views
  • 1 replies
  • 0 likes

Customer Retention - Ignite Legacy vs Ignite

Trying to type this up in a calm fashion as I don't want to appear overly angry or disappointed with Rogers, as I usually am. Outside of the many issues I've had over the years, recent interactions with Rogers has not been uniform. Just spent last fe...

kstah by I plan to stick around
  • 1929 Views
  • 3 replies
  • 1 likes
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