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Unable to view website on wireless device

The following steps explain what to do if you can’t browse a specific website on your wireless device. If all websites aren’t working on your device, learn more about resolving wireless data issues.   Step 1: Check the website on another de...

How to Fix Wireless Cellphone Data Issues

The following steps will explain different reasons why data may not be working on your wireless device. If your data is working, but you can’t go to a certain website, learn more about how to fix browsing issues for a specific website.   Step 1: Res...

Multi-factor authentication FAQs

What is multi-factor authentication (MFA)? When you sign in to your account for the first time on a new device, you need more than just your username and password. You need a second "factor" - to prove who you are. A factor in authentication i...

Returning a Wireless phone or accessory*

If you aren’t satisfied with your Rogers device or accessory, you can return (or exchange) it**, provided you meet the following return criteria:   Return period: In store purchase at a Retail store - Within 30 days from purchase date....

Managing Ignite TV App Settings

Locking or unlocking apps   You can block access to certain apps on Ignite TVTM.   Press the Rogers button on your Ignite Voice Remote to open the main menu.Select Settings (the gear icon).Select Parental Controls.Enter your four-digit Paren...

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Rogers Beyond the Seat

  Rogers Beyond the Seat is our brand-new program delivering premier entertainment and sports experiences to Rogers customers across the country.     Win tickets to the hottest concerts and events!   ...

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Parental Controls

We know how important it is to create a safe, viewing experience for your family. To help you manage and access age-appropriate content on Ignite TV, we’ve enhanced our Parental Controls   We highly ...

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