Hi there. I’m wondering if I add a channel package (specifically TSN) and cancel it after 5 days (after the sporting event is over), will I be charged the full $18/month for the package? Or will it be prorated for the five days I have the package? Tr...
I am building a new house (old one was torn down). There are currently no cables coming into the house to support services. I have called many times, and no one can answer me on how or who to come and connect the cables from the telephone pole to my ...
I added RDS ( French TNS ) when I signed up with Rogers in March but I much prefer TNS which I added recently ; so how do I get rid of RDS? ***Edited Labels***
Can tv service alone be suspended while the owner is in hospital? ***Added Labels***
Like many others, I’m a longtime customer. Been trying for a week to switch from cable tv/internet to Ignite bundle at a decent price. I guess that Rogers has decided to ignore loyal customers for shiny new Shaw customers. It’s sad how this company w...
I'm in Mississauga and when I look on the webpage https://www.rogers.com/bundles/channels I noticed some channels are missing compared to what I have on my Nextbox. The missing channels are (even as flex):ABC CBS NBC FOX Are these just an oversi...
I've recently tried to temporarily suspend my TV and home phone for 3 months, while keeping my internet active. As you can appreciate in these days of "smart" technology things such as furnace monitoring and security depend on the internet connection...
Writing in to see if anyone else has encountered the same issue and what the resolution ended up being. moving into new condo on July 1st new condo does not offer my previous ISP so I called in on June 12th to get started with a new internet/tv pack...
For 9 days this far I've been trying to work things out with Rogers, but they keep bouncing me back and fourth between departments and no one knows what they are doing.It first started when I tried to edit my flexchannels and it caused the service to...
I lost connection to my iBrantford ignite wifi box at ten this morning. Can not connect to Tv. Using phone to connect my computer to the internet. ***Added Labels***
Ignite webpages vanish from website It’s darn hard to do research on Ignite bundles when the web pages keep disappearing. A Google search will show Ignite web links but every one of them opens as either mobile ads or mobile links. Poor website mana...
Hello, Im having trouble finding a copy of an interaction I had with a customer support agent. It should be in my emails right? I dont know why but I cannot find it for the life of me! **Labels Added**
I'm look at switching over to Ignite, but does anyone know how much longer Digital VIP will be going for until I am forced to change? ***Edited Labels***
I'm 70 years old and paying nearly $200 per month for the most basic cable package (with 5 channels), the most basic internet service (75 mbps) and a landline with nationwide + US calling. Cannot believe how badly we are gouged in NL compared to othe...
Just curious what the average prices everyone pays for ignite tv and internet . Wondering if I’m getting a good deal or not ***Added Labels***
I recieved a letter saying Rogers will phase out cable services and my current TV service will no longer be available. To avoid these impacts move to Rogers ignite. Is this true? I don't want ignite! ***Edited Labels***
Just realized I cant watch the Kentucky Derby for the first time ever. My package doesnt include regular NBC. And I have a flex tv package, 155.00 /month. Why, Why, Why? *Added Labels*
On my March bill I was over charged for my ignite. After six calls and many HOURS of my time. the round is on this months bill. I haven been billed for a bundle change (114.30) I never change anything. I have been on the phone again today **Labe...
Without going into details, my time as a Rogers customer has ended.I received an email with a waybill, and that email specifically mentioned 3 of my ignite TV boxes. In addition to these, I have one more TV box and the Ignite modem.Will I be getting ...
Hello all, I'm currently a legacy cable tv, internet, homephone customer and my plan is up for renewal. Rogers finally (after 3 years) convinced me that their Ignite service is the way to go going forward. I keyed my address in their service search b...