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Resolved! Pay Per Use Rates for U.S

can somebody tell me where I can find the 'pay per use' rates while traveling in the US? I'm a Michigan/Ontario truckdriver and I want to ditch my roam like home.... $10/day is getting rediculous!      **Labels Added**    

tremelman by I've Been Here Awhile
  • 1077 Views
  • 12 replies
  • 0 likes

Rogers restricts what cell #s it will send alerts to

Rogers systems will send SMS alerts, Verification codes, Recovery numbers, bill notifications and more BUT ONLY TO ROGERS/FIDO/CHATR cell numbers. So any of us with other cell phones can never get those texts from Rogers (it took a Telus tech to real...

LJD2005 by I Plan to Stick Around
  • 373 Views
  • 6 replies
  • 1 likes

Switching to Rogers Has Been A Nightmare

I've recently switched from Freedom to Rogers and so far my experience has been an absolute nightmare... Here's a list of all my unresolved issues that I need fixes for:1. I'm on a 5G Infinite plan, but I'm not even getting 5G data anywhere I go. I'm...

tvnkg by I've Been Here Awhile
  • 323 Views
  • 5 replies
  • 0 likes

Resolved! Security System - Email to Text not working

Hello,   I've setup my security system to send sms to my rogers cell  xxxxxxxxxx@pcs.rogers.com but the messages never arrive on my cell phone.   Is this service still active? Is there any specific setting that I need to turn on in my phone or on my ...

darshm by I've Been Here Awhile
  • 7506 Views
  • 12 replies
  • 0 likes

Resolved! MMS DETAILED USAGE

Hi I was charged with MMS messages but the bill does not show the detail of time and date. How do I find this detail? The Myrogers online bill does not show that   *** Edited Labels ***

VOO by I've Been Here Awhile
  • 1632 Views
  • 6 replies
  • 0 likes

charged for unknown us text messages

Hey!I was recently charged for 10 text messages that were apparently sent from the us from Canada. I am very frustrated as Rogers claims that they “verified” the texts and they were valid.I was unable to find any such messages on the phone. I was ori...

No SMS text from Italian Bank

I hope someone can help.  I have not received SMS text (verification code for web banking) from my bank in Italy for the past three weeks.  I called Rogers and they say it is not on their end.  I called the bank in Italy and they say Rogers is blocki...

LGhelp by I've Been Here Awhile
  • 172 Views
  • 5 replies
  • 0 likes

Resolved! Cell phone message history with court order

Apple in their genius ways has a default setting that deletes your text messages once they are 12 months old.   I was told that with a court order Rogers can provide these text messages. I've also recently read that they can provide 13 month historic...

D3adlyX by I've Been Around
  • 340 Views
  • 1 replies
  • 0 likes

Billed for International Text

Hi all, I received in my June and July bill text messages made to US parties. The numbers which the Rogers agent told me were "225-xxx-2115" and "404-xxx-3320". The texts were made on June 2 from 8pm to 9pm (24 messages) and June 3 at 8:33am (2 messa...

Resolved! 'Data-only' sim card was represented as a second phoneline

I have been a loyal Rogers customer for around 6 years now.    2 years ago, I was sold a tablet, a samsung galaxy Tab E, which was added as a 'second line' to my 'family share-everything plan', for running my small business from a different phone num...

Timothy1985 by I've Been Here Awhile
  • 3823 Views
  • 6 replies
  • 0 likes

Resolved! Using my plan in USA

I have a Rogers plan: Infinite +10 - No Tab. Can I call/text in USA?   *Added Labels*

Sylvie9 by I've Been Around
  • 228 Views
  • 1 replies
  • 0 likes

US text message charges from group chat?

I'm really confused about the way you bill for US text messaging. I'm in a group chat with my spouse, mother/father & brothers in-law. Everyone except the brothers live in BC, they have US phone numbers. The brothers were here visiting from Californi...

Resolved! Business blocking certain providers

Hello I have a work phone from Rogers and recently stopped receiving texts messages from a certain provider. Being a business phone could my company block out incoming texts from providers, I am still able to send texts but dont receive them     ***A...

Bob012 by I've Been Around
  • 329 Views
  • 1 replies
  • 0 likes

How can I print out my Text Messages?

How can I obtain a copy of my message history between a certain phone number. The messages are not deleted they’re still on my phone I just need a print out of them without screen shorting and printing one at a time.     **Labels Added**

Parasons_88 by I've Been Here Awhile
  • 1465 Views
  • 4 replies
  • 0 likes

Resolved! Cancelling Monthly Data Add-on

Worst customer service ever. I have been fighting for nearly 4 months to get 2 data add ons removed from my account. I received a text saying I was close to being over my data, & I could text to add on extra data for $10 or $20, which I did. A few da...

Gaesimm by I'm Here A Lot
  • 3010 Views
  • 11 replies
  • 0 likes

Resolved! MMS Messages - Picture & Video Msgs 50 cents each

  I was charged 50 cents per MMS messages - picture & video messages.  I can't find these extra charges, over and above texting plan, outlined on the Rogers website.   Where can I find this information?   Thanks in advance.     ***Added Labels***

falcios by I'm a Regular
  • 1335 Views
  • 1 replies
  • 0 likes
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