I noticed that I had been billed $7.65 for sending 17 Canada to US messages and an additional $1.80 for supposedly sending 4 more messages of the same nature on another line. However, I can categorically state that I did not send these messages. This...
Is there a way to opt out of receiving text and email messages from Rogers every time I pay a bill? I do not want to receive these messages, especially to both text and email.
Rogers systems will send SMS alerts, Verification codes, Recovery numbers, bill notifications and more BUT ONLY TO ROGERS/FIDO/CHATR cell numbers. So any of us with other cell phones can never get those texts from Rogers (it took a Telus tech to real...
Hey!I was recently charged for 10 text messages that were apparently sent from the us from Canada. I am very frustrated as Rogers claims that they “verified” the texts and they were valid.I was unable to find any such messages on the phone. I was ori...
I ported my # from Bell yesterday. Rogers game me a temporary #. That temporary # is messing with my text messages. They are coming up as a new # and in green when I text people. It comes up as “maybe ((me))” and a new chat starts. When I go on the m...
I found out this morning that Email to SMS has been discontinued as a service. I found this out because I never received an emergency text message. Rogers never notified me/did notify me on a bill (I looked at my bills)/didn't notify me because I wa...
Hello, I've setup my security system to send sms to my rogers cell xxxxxxxxxx@pcs.rogers.com but the messages never arrive on my cell phone. Is this service still active? Is there any specific setting that I need to turn on in my phone or on my ...
I want to confirm if I will be charged for receiving texts while in India. While the answer to this should be no as the plan offered to me includes Unlimited calling and texting within Canada. However, I heard from a few friends that tell me that if ...
I just tried to update my cell number in the Contact Information area. Before it commits the change, it attempts to send an SMS to the number you have entered. The only problem is the verificaiton code NEVER gets sent. My internet is with Rogers, ...
can somebody tell me where I can find the 'pay per use' rates while traveling in the US? I'm a Michigan/Ontario truckdriver and I want to ditch my roam like home.... $10/day is getting rediculous! **Labels Added**
I’ve had the same text message from Rogers sent to me 4 times (so far) in the last hour. I’d like them to stop. The virtual assistant is useless for this type of thing and I’m reluctant to spend my Saturday on hold waiting for a Rogers rep to talk to...
I've recently switched from Freedom to Rogers and so far my experience has been an absolute nightmare... Here's a list of all my unresolved issues that I need fixes for:1. I'm on a 5G Infinite plan, but I'm not even getting 5G data anywhere I go. I'm...
Hi I was charged with MMS messages but the bill does not show the detail of time and date. How do I find this detail? The Myrogers online bill does not show that *** Edited Labels ***
I hope someone can help. I have not received SMS text (verification code for web banking) from my bank in Italy for the past three weeks. I called Rogers and they say it is not on their end. I called the bank in Italy and they say Rogers is blocki...
I am not a Rogers or Fido cellular customer and when i try to update my billing address its trying to send SMS for verfication. I do not have a mobile number setup on my account because it needs to be either rogers or Fido. Therefore i am unable to u...
Apple in their genius ways has a default setting that deletes your text messages once they are 12 months old. I was told that with a court order Rogers can provide these text messages. I've also recently read that they can provide 13 month historic...
Hi all, I received in my June and July bill text messages made to US parties. The numbers which the Rogers agent told me were "225-xxx-2115" and "404-xxx-3320". The texts were made on June 2 from 8pm to 9pm (24 messages) and June 3 at 8:33am (2 messa...
We are being charged for international texts we did not send. *** Edited Labels ***
I have been a loyal Rogers customer for around 6 years now. 2 years ago, I was sold a tablet, a samsung galaxy Tab E, which was added as a 'second line' to my 'family share-everything plan', for running my small business from a different phone num...
I have a Rogers plan: Infinite +10 - No Tab. Can I call/text in USA? *Added Labels*