Account Support
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

How can I print out my Text Messages?

How can I obtain a copy of my message history between a certain phone number. The messages are not deleted they’re still on my phone I just need a print out of them without screen shorting and printing one at a time.     **Labels Added**

Parasons_88 by I've been here awhile
  • 3128 Views
  • 6 replies
  • 0 likes

Getting MetCredit texts for somebody else

I have gotten a new phone several months ago from Beyond Wireless and through Rogers. The number I have keeps getting messages from 638764 "MetCredit- Rogers" but for somebody else. I'm guessing the previous owner of the number. How do I stop these ?...

RaRaJa by I've been around
  • 110 Views
  • 1 replies
  • 0 likes

eSIM Temporary number still showing

I ported over 2 lines from Telus to Rogers about 2 months ago. I got 2 eSIMs with temp numbers while the porting was done. Both phones are iPhones.   One phone is fine but the other phone if I go to Settings>Cellular >SIMS - The Rogers eSim is still ...

Gmoney11 by I've been around
  • 3857 Views
  • 7 replies
  • 0 likes

SMS for business

Hi,I'm using my number for my business and I was wondering if Rogers have this service.If my client text me with specific word, S/he will get an auto response. Like client send a message (info) and he will get the response immediately.Please check an...

Resolved! Cell phone message history with court order

Apple in their genius ways has a default setting that deletes your text messages once they are 12 months old.   I was told that with a court order Rogers can provide these text messages. I've also recently read that they can provide 13 month historic...

D3adlyX by I've been around
  • 3507 Views
  • 3 replies
  • 0 likes

SMS - Unable to receive verification codes

Recently I tried to sign up for Whatsapp and it keeps saying it can't send me an SMS. I've done everything - reinstalled app, restarted phone, did several suggestions as per YouTube videos and still nothing. What is the solution to this as it's impos...

Siren by I'm here a lot
  • 2282 Views
  • 13 replies
  • 0 likes

I don’t get the WhatsApp code.

Since yesterday, I'm trying to register my number in WhatsApp app, but I don't get the SMS code, I've already tried deleting the application and reinstalling it and still nothing, what else can I do I'm really despairing       ***Edited Labels***

joseluis by I've been around
  • 553 Views
  • 2 replies
  • 0 likes

Email to SMS service discontinued.

I found out this morning that Email to SMS has been discontinued as a service.  I found this out because I never received an emergency text message. Rogers never notified me/did notify me on a bill (I looked at my bills)/didn't notify me because I wa...

notdavis by I plan to stick around
  • 16076 Views
  • 44 replies
  • 1 likes

charged for unknown us text messages

Hey!I was recently charged for 10 text messages that were apparently sent from the us from Canada. I am very frustrated as Rogers claims that they “verified” the texts and they were valid.I was unable to find any such messages on the phone. I was ori...

MMS charges

I’m being billed 31.50 for MMS messages (US Picture &Video) but I can’t see what I’m being billed for on my invoice. How can I see this information so I can reconcile it? The boards say to contact you directly     ***Edited Labels***

RealRexyI by I've been around
  • 373 Views
  • 3 replies
  • 0 likes

Billed for US SMS

Got a New number and checked my bill today, dropped my eye seeing 545 dollars on this new line saying I texted almlst 700 MMS international. Which I dont do since i dont know anyone in US. Im gonna need my money back here. No, I dont have any Text ap...

International messaging costs

I’ve noticed a few dollars here and there in my last couple bill cycles for international messaging costs - I have no idea where this is coming from. This bill cycle I incurred a pretty sizable charge for international messaging and decided to call R...

YChargeMe by I've been around
  • 1189 Views
  • 7 replies
  • 0 likes

Resolved! Rogers restricts what cell #s it will send alerts to

Rogers systems will send SMS alerts, Verification codes, Recovery numbers, bill notifications and more BUT ONLY TO ROGERS/FIDO/CHATR cell numbers. So any of us with other cell phones can never get those texts from Rogers (it took a Telus tech to real...

LJD2005 by I plan to stick around
  • 2590 Views
  • 12 replies
  • 4 likes

Unjust Charges for Unsent Canada to US Messages

I noticed that I had been billed $7.65 for sending 17 Canada to US messages and an additional $1.80 for supposedly sending 4 more messages of the same nature on another line. However, I can categorically state that I did not send these messages. This...

Hellos19 by I've been here awhile
  • 613 Views
  • 3 replies
  • 0 likes

Temporary Number Still Active

I ported my # from Bell yesterday. Rogers game me a temporary #. That temporary # is messing with my text messages. They are coming up as a new # and in green when I text people. It comes up as “maybe ((me))” and a new chat starts. When I go on the m...

Resolved! Security System - Email to Text not working

Hello,   I've setup my security system to send sms to my rogers cell  xxxxxxxxxx@pcs.rogers.com but the messages never arrive on my cell phone.   Is this service still active? Is there any specific setting that I need to turn on in my phone or on my ...

darshm by I've been here awhile
  • 17019 Views
  • 25 replies
  • 0 likes

Will I be charged for receiving texts while in India?

I want to confirm if I will be charged for receiving texts while in India. While the answer to this should be no as the plan offered to me includes Unlimited calling and texting within Canada. However, I heard from a few friends that tell me that if ...

Rogers Incapable of Sending SMS to Another Carrier?

I just tried to update my cell number in the Contact Information area.  Before it commits the change, it attempts to send an SMS to the number you have entered.  The only problem is the verificaiton code NEVER gets sent.  My internet is with Rogers, ...

Woody33 by I plan to stick around
  • 762 Views
  • 2 replies
  • 0 likes
Labels