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MMS: sending/receiving over Wi-Fi (Wi-Fi) calling

I've encountered what seems like an anomaly, or possibly a norm with Rogers. Rather than the network section, I find it more fitting to discuss this in Account Support. Mods, please relocate if you all deem it appropriate.   While my Android phone is...

Hmm by I'm a reliable contributor
  • 120 Views
  • 1 replies
  • 1 likes

Great Customer Service

Hello Rogers, I wanted to pass on my great experience with a Rogers employee at your Rogers - Mississauga Marketplace store.  "Jeremiah" assisted me with the purchase of a Nokia FastMile 5G Gateway.  He explained everything about the product to me in...

Mobile Internet Plans

Why did the payment increase from $85 to $92.35? What are the other plans with a lower fee to keep mobile internet? How and in what order can I cancel your communication services?     ***Edited Labels***

DmytroSt by I've been here awhile
  • 752 Views
  • 4 replies
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Resolved! Question about mobile InfiniteLite data

Hi everyone,I’m new to Rogers. I purchased a plan with 50GB of 5G/5G+ data. However, I’m reading that after that runs out, you have access to unlimited data but at lower speeds. Is that extra charge? How do I choose (once I run out) between buying mo...

Changing my provider after this

They billed me 500$ for 11.5gb of data that I used after my data ran out. But after my 5gb was done I immediately bought a new plan so that I wouldn't be charged for more. But no I ended up being charged for 500$ and another 260$ because apparently I...

Carl061 by I've been here awhile
  • 681 Views
  • 2 replies
  • 0 likes

Switching to Rogers Has Been A Nightmare

I've recently switched from Freedom to Rogers and so far my experience has been an absolute nightmare... Here's a list of all my unresolved issues that I need fixes for:1. I'm on a 5G Infinite plan, but I'm not even getting 5G data anywhere I go. I'm...

tvnkg by I've been here awhile
  • 1903 Views
  • 5 replies
  • 0 likes

Resolved! Data overage consent for Rocket Hub?

  Apparently there was a change in the CRTC Wireless Code and now mobile users have to consent to increases in data usage and charges. Unfortunately this seems to apply to Rocket Hub users as well because I've had to call support two times now to rem...

Dastrum by I plan to stick around
  • 14504 Views
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