Our MiFi hotspot worked nicely for us on our August visit to our cabin in northern Ontario. Being on an island, we have no internet access but via wireless. That Rogers hotspot is essential now for our regular trips to Canada. Trouble is, we're requi...
I asked about the temproary suspension plan, the first online agent insisted it was only $7 dollar a month, while I said when I looked into the website, it is $30 dollar. The online agent insisted it is $7, and I asked her to put a suspension plan fo...
I've encountered what seems like an anomaly, or possibly a norm with Rogers. Rather than the network section, I find it more fitting to discuss this in Account Support. Mods, please relocate if you all deem it appropriate. While my Android phone is...
Hello Rogers, I wanted to pass on my great experience with a Rogers employee at your Rogers - Mississauga Marketplace store. "Jeremiah" assisted me with the purchase of a Nokia FastMile 5G Gateway. He explained everything about the product to me in...
Why did the payment increase from $85 to $92.35? What are the other plans with a lower fee to keep mobile internet? How and in what order can I cancel your communication services? ***Edited Labels***
Hi everyone,I’m new to Rogers. I purchased a plan with 50GB of 5G/5G+ data. However, I’m reading that after that runs out, you have access to unlimited data but at lower speeds. Is that extra charge? How do I choose (once I run out) between buying mo...
They billed me 500$ for 11.5gb of data that I used after my data ran out. But after my 5gb was done I immediately bought a new plan so that I wouldn't be charged for more. But no I ended up being charged for 500$ and another 260$ because apparently I...
I am planning on adding a second line to my rogers infinite plan. I currently have roughly 50 gb of data. When I click to add a second line, it gives me the option to select a plan with 10 extra gb of data. If I add this second line, will this mean t...
Apparently there was a change in the CRTC Wireless Code and now mobile users have to consent to increases in data usage and charges. Unfortunately this seems to apply to Rocket Hub users as well because I've had to call support two times now to rem...