Rogers recently introduced a new feature in the mobile app that allows users to change their phone number (screenshot attached). While this sounds convenient, my experience has been anything but. The number changing process was tedious, and despite m...
I have been trying to use my account for a few days. I have tried with Chrome and Edge as well as a Chrome incognito window on both a desktop and a laptop, all with the same result "Details not available Sorry, something went wrong on our end. Please...
I recently attempted to move over to Rogers after finding a more suitable package for my needs after being a long time Bell customer. Before making the switch I checked the website as well as calling rogers directly to confirm I can Port my current b...
I just got off the phone with Roger’s because I wanted to get my old number back after accidentally changing it, meant to change my son’s number. They said it’s from a different carrier and gave me a number for something along the lines of porting. H...
I have two old Rogers phone numbers that I believe are assigned to new people now. I have tried texting and calling my old Rogers mobile numbers to ask if the person would be willing to give me the SMS codes are being sent to my old Rogers mobile pho...
Hi, i just spend more than 1 hour on waiting for someone to help me and when they picked up the call they just hang up on me lile seriously. I just want my old number back which i changed by mistake i called customer service right away when I release...
I accidentally changed my number, can i get old number back ? *Added Labels*
Hello my family and I will be moving to a different province this summer. Just wondering if this will impact our cell phone plans and numbers or can I just simply change my address on the account and remain status quo? Thanks *Added Labels*
Hi,I had a mobile phone number with Rogers since 2008. Then I switched the number to Chatr, after 3 months of inactivity as I was travelling, Chatr deactivated the account and released my number. I call the number and it is unassigned. I went to a ph...
No number *** Edited Labels ***
I requested to transfer my current phone number from Fido to a new Rogers plan. I finally got the text from Fido confirming the request but I don’t know what to do now. I had to use my Fido SIM card to receive the text, should I now switch to the Rog...
I changed my province and I need to change my number. after 5 times that I called no one helped me. What should I do now? Who is responsible for this company? I just want to change my number. their website doesn't work and the customer service depart...
Hi Everyone, I was on "Pay as you go" plan and just shifted to a post paid plan, during this transition Rogers gave me a temporary number and said i have to transfer my regular number once i would get the sim card, that i got yesterday, now i wanna r...
I have 2 phone numbers, A and B. I called Rogers support to change my number on B because someone was spoofing my number and calling random people. Despite me making clear to the service agent that I wanted to change B, they changed my phone number A...
I'm trying to navigate my parent's home move to and new installation (TV/Phone/WiFi). We notified Rogers well in advance of the move date, secured a new Telephone number, then we gave the new telephone number to the family's Doctors, Dentist, lawyers...
If I change my phone number through MyRogers, is it FREE OF CHARGE even if they have the same area code? FOR EXAMPLE, Toronto to Toronto , 647xxxxxxx to 647xxxxxxx or 647xxxxxxx to 416xxxxxxx *Added Labels*
Hey there - my cell number is based out of Kitchener-Waterloo, ON. I now live in London, ON. Both areas are in the 519, but my current number can't be used with my building's intercom system because it isn't local. Is it possible to get my number loc...