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Forum Posts

Ignite Migration

During Covid times, we were all working from home. My wife would have Zoom meetings and during those meetings, our internet always cut out. We contacted Rogers and as usual they do some test and the line is always not an issue. Finally they sent some...

Relocation to another city

Hey there,We're relocating to another city, can we just reinstall the internet modem or we need a Roger's technician to do that? And how to change our location for the bills ?Thanks

Ahmed2023 by I've Been Around
  • 102 Views
  • 1 replies
  • 0 likes

Worse Experience

Ordered their service online and got a modem shipped out to me. Long story short, I spent a week without internet waiting for the Modem, calling Rogers and just waiting to get same generic answers. Finally I called to cancel my internet service that ...

Mauriz by I've Been Here Awhile
  • 369 Views
  • 8 replies
  • 0 likes

Temporary Suspension on Ignite

I've recently tried to temporarily suspend my TV and home phone for 3 months, while keeping my internet active. As you can appreciate in these days of "smart" technology things such as furnace monitoring and security depend on the internet connection...

igcg53 by I've Been Here Awhile
  • 252 Views
  • 3 replies
  • 0 likes

Why 2 hard credit checks?

I recently checked my credit score and noticed the score drastically reduced. I noticed it is due to 2 credit hits from Rogers in the subsequent days. I applied for an Internet connection on 25th Nov. But there are 2 inquiries on Nov 25 and Nov 26. B...

Arismic by I've Been Around
  • 285 Views
  • 1 replies
  • 0 likes

Horrible Customer Service

I ordered for Ignite Internet 1.5 Gigabit for self-instalment on 2 December 2022 for service start on 9 December 2022. The sale person said my house already setup internet wire and I can do self-instalment. Got the confirmation the technician will co...

LapLuu by I've Been Around
  • 168 Views
  • 1 replies
  • 1 likes

Potential Fraud

Hello,   I had received a letter in the mail with an offer for $49.99/mo for 500u ignite internet and thought, 'can't pass this up'. I called and got it all set up. It wasn't until hours AFTER I realized mistake: I gave up my SIN # and BIRTH CERTIFIC...

Usereman by I've Been Around
  • 395 Views
  • 4 replies
  • 0 likes

Connected For Success Question

When will the previously announced 200 GB tier for Connected For Success be made available? Haven't seen it put up yet?       ***Edited Labels***

PatTiffin by I've Been Here Awhile
  • 130 Views
  • 1 replies
  • 0 likes
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