incompetence
It has not even been a month since i have switched my services to Rogers and I am already regretting it ***Edited Labels***
It has not even been a month since i have switched my services to Rogers and I am already regretting it ***Edited Labels***
Hello, I'm going back to Canada in July, so I would like to reactivate my phone number since I suspended it while I was outside of Canada. Could anyone tell me where I can reactivate my number ,please? Thank you. **Labels Added**
My spouse is on Telus and I have a Share everythhing plan with Rogers. If their phone is paid up and their contract is over, what's the process for adding them to my Rogers account? Do I need to go to a store? ***ADDED LABELS***
I'm trying to navigate my parent's home move to and new installation (TV/Phone/WiFi). We notified Rogers well in advance of the move date, secured a new Telephone number, then we gave the new telephone number to the family's Doctors, Dentist, lawyers...
I have an iPhone 11 that is registered as my device on my Rogers account. I've recently switched to a Samsung and moved the SIM card. The phone is working fine. Samsung says for device coverage protection I need to register it through my carrier. How...
Hi, I recently upgraded and here's what happened for me. I was sent a new Ignite Wifi Gateway modem (I initially had the Hitron CODA modem). I installed the new modem and it worked right away. I also had a Ignite Set Top box which I haven't set up ye...
HI, Just got a renewed phone today a MOTO G PURE,to replace a Nokia 2720 flip phone.the new phone did not have a sim card and i have a current offer on my account to upgrade my plan,the current sim card does not fit what should i do to get ready to u...
I was offered Ignite upgraded for my internet, with a Promise of stable internet. I got the router, and it was not working. I patiently worked with Ignite support for 10 days. They tried various things and finally a technician was requested to visit...
I'll try to keep this short.I called in to cancel my home services as I've found better prices elsewhere. When the rep proceeded to look for something better for me, he gave me a quote for Ignite 150u with Flex 10 for $125. But I found another deal o...
I am renting my attic to a potential tenant I want to get installed a separate internet line( than the one I already have in my house) for the tenant that the tenant pays for.How do I do this and how much does it cost? **Labels Added**
I would like to get in touch with my Rogers local rep to discuss potentially moving to Rogers from Bell for all of my home services. Please let me know how to do that. The rep came a few months back, but I was not ready to talk then and lost the cont...
The ad said, "Get your phone as soon as SAME DAY! Some restrictions apply, and could be 1-2 business days. I am now at day 10 waiting on a new phone I needed to start my new job 2 days ago. How silly do I look telling my boss continually that I am s...
I had a brand new ignite TV recever/remote and modem shipped to my house, it's my address but not my nameCan I use the receiver as a second one in my house in my roomRogers has not got back to me on picking it up, so I want to use it ***Edited ...
Can I use a friend's smart phone to set up my Ignite Internet? I don't have one. ***Edited Labels***
I switched to Rogers this July (2020). Rogers had a promotion on, where I would get a $150 MasterCard Gift card, part of there promotion. Installation was done on August 5th, 2020. I received my "Please register for Promotion" on August 15th. I regis...
I recently made an address change in the wireless account profile. Then place an order of new phone. Two days after I received an email saying I needed to wait 3-4 weeks for backorder. Then I contact a representative via phone, she suggested I swit...
I know that Rogers recently added the iPad Pro 11 in their tablets offered. However, is there a chance the 12.9 is going to be added? I know most of the tablets offered are under the 11 inch range, so it might never actually be added. But I'd really ...
I recently moved from Telus to Rogers with new plan - 15GB Rogers Infinite plan with Device Financing on Jun 18, 2021. I made an upfront down payment of $271.20 (including taxes) on the same day (Jun 18, 2021) as part of the order to Rogers Communica...
Why we have pay such a high price for the internet service, please bring it down to affordable price ***Edited Labels***
Hi, I was offered a BYOD plan from Rogers with great incentives. I was given a device credit and able to port my number as well as a discount for being a loyal customer through the years. I had been planning to switch over in the fall, once my pho...