I just got my Rogers bill 3 days ago. Yesterday, I realized I need to change my address on my license as soon as humanly possible (as I moved recently) so that I can get a background check done for new employment. I need a phone bill and pay stub. So...
Back around the new year (2025), I called to upgrade my phone to the S25 Ultra bundle with the Buds 3 Pro. At that time they said they couldn't find any bundle like this ... even though it was advertised all over the Rogers website. Now, over 3 mon...
On April 16, I asked for splitting my number from my husband account. The first rogers staff did a credit check saying it was internal and would not affect my score. She created a Fido account instead of rogers and told me to call again.I did and the...
Hi thereAs I am visiting a foreign country for four months and all, and if I not pay my plan for that amount of time because I would not be using it, will my account/sim be deactivated or will it still remain or what will be the duration for my sim t...
My sim card is blocked i guess so i am unable to receive otp. Is that possible to activate my sim again so that i can get otp for my online banking, so that i can pay the rogers mobile bill? ***Edited Labels***
I am an existing Rogers wireless customer for 20+ years and I need new Internet for home. Yesterday, I logged into my account to ordered the Xfinity Internet 1GB home internet. Everything went fine and I got the order confirmation email with 3 PDFs...
Dear Rogers Customer Support Team,I hope this message finds you well. I have been a customer with Fido from 2017 until 2024, after which I transitioned to Telus six months ago. I am writing to escalate a persistent issue that has remained unresolved ...
I need to port my Telus mobility number to my Rogers cell phone. The Telus phone no longer works and can't receive texts to do the text verification. I spent 2.5 hours on hold with Telus waiting for them to do a manual bypass. I'm not completely sure...
I wanted to share my recent experience with Rogers in case it helps someone avoid the same trap. I recently moved back to Rogers from Telus after getting a call from Fido (owned by Rogers) offering me a “Welcome Back” plan for $35/month per line (I g...
Recently bought my new Samsung galaxy watch 7 Ultra. Directly from the manufacturer Samsung as they have way better deals with trade in and pre ordering ect. Is there anyway to have a BYOD andriod watch plan with number share or is rogers still one o...
I have recently ported my phn plans from freedom mobile to rogers and I regret moving to rogers . I have spent 3 hours at the rogers stores to activate the apple watch cellular plan and activate wifi calling, but no luck . The store asked me call tec...
I had a very disappointing experience at this location and feel compelled to share it to caution others. I was quoted a monthly bill of $40 by the representative, which included discounts. However, the actual bill turned out to be $80—double the prom...
I switched carreer from Fido to Rogers yesterday and when I went to sign up with myrogers using the new sim, it asked me to enter my account number. How will I enter my account number if Rogers can't send me the full number without hiding it partiall...
I got a new phone and a new plan with rogers yesterday and I found out my account got canceled because of fraud suspicion. I called the fraud department multiple times but they never pick up.Would it be possible to make a new account under my partner...
Okay, here's my complicated situation:I saw an SMS about a promotion for a mobile plan switch from Fido to Rogers. I contacted a rep on online chat at Rogers about that on or about February 19, 2025.Although the agent knew that I had a Rogers account...
I placed an upgrade order on the 22nd. The new plan was immediately activated, but I don't see the order for the phone. My credit card was charged.In my account it's showing nothing and AI chat says no orders on pending ***Edited Labels***
Hi, I ported my number from Fido to Rogers over the weekend, and what should have been a seamless process has turned into an absolute nightmare. My account was canceled within minutes without any warning, notification, or explanation. I had to chase ...
I'm a new customer with Rogers just switching my account over I received my sim chip 3 days ago and started in my phone and received a disconnection notice as I've already been charged for a month worth of billing my first month was supposed to be fr...
I ported over 2 lines from Telus to Rogers about 2 months ago. I got 2 eSIMs with temp numbers while the porting was done. Both phones are iPhones. One phone is fine but the other phone if I go to Settings>Cellular >SIMS - The Rogers eSim is still ...
Hi everyone, I've been a loyal Fido customer for a long time. On February 25, I received a call from Rogers, offering me a "better plan." I listened to the representative, and she asked for my details. However, when she mentioned that I would need to...