Hi, I purchased a new phone last month through the online rogers store and received my new Samsung s23 around August 16. My old phone was purchased with upfront edge financing, like with the new phone. But, I never received the return kit for the old...
Hello, My term is coming to an end and I am wondering if you need to have the box + contents in oder to return your device? I found some older posts but wanted to see what current requirements are. Thanks! **Labels Added**
I financed a new phone special deal , got agreement $20 month for 2 years , been charged $40 for a year and contract up in a year. Been robbed for $240 and soon another $240… this is robbery , shame for incompetence. ***Added Labels***
I want to get a new phone. My current phone has 7 months remaining. My remaining financing balance is $529.38 and my Upfront Edge amount is $683.00. Do I have to pay the Upfront Edge amount or just the $529.38. I want to return the device. I'm gettin...
Hello there, We came to Canada 2.5 months ago. Our English is poor; it's like none.I went to Rogers, located at the Pacific Center in Vancouver City Center, to ask for phone prices. I met with Brenden. I wanted to see the google pixel 7 Pro. I'm no...
Let's say it's a $30/month financing charge for the phone I upgraded to (aka $1 per day basically). But after 20 days, I return it (30 day return window if done online). Would I still be on the hook for paying those 20 days aka ~$20 worth? Or do I ge...
I want to share what i went through after being a loyal customer to rogers even after all the network intruptions.On 31st march i contacted customer support live chat agent for my device upgrade in Ontario. The agent offered me samsung galaxy s23 256...