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Resolved! Bought out remainder of my contract

So my bill was 120$ for a very basic plan, so I decided to buy out my remaining 1 year contract and switch to Bell. With what info I was able to get on the VERY confusing app, I was expecting my final bill to be around 300. But it’s 600. Device balan...

Iklein by I've been here awhile
  • 169 Views
  • 2 replies
  • 0 likes

Resolved! Save & Return deadline

So I will be out of the country but returning the day after my Save&Return deadline. I have many questions so I'll apologize upfront. (1) Is there any grace period if I choose to simply return the phone? (2) If I Do get another phone (either finance ...

Irish6240 by I'm here a lot
  • 5117 Views
  • 14 replies
  • 0 likes

Billing Discrepancy

Incorrect Financing Plan and OverpaymentWhen I initially signed up for my current plan, the Rogers employee at the store mistakenly placed my phone on a financed plan instead of a leasing plan. After noticing the error, I visited the Rogers store at ...

Nima99999 by I've been around
  • 188 Views
  • 1 replies
  • 0 likes

Cyber Monday Deal iPhone 16

So I bought two iPhone 16’s on Cyber Monday for $14 or $16 a month. I can’t remember exactly and they never sent an actual invoice.Looking at my online account and its showing $45 a month per phone just for the device finance.Anyone else having this ...

Tiff1821 by I've been around
  • 343 Views
  • 1 replies
  • 0 likes

Resolved! Phone upgrade

Wanting to upgrade my iPhone, but I am unable to get anywhere when I try to contact Roger’s and when I try to do this online the only option is return and save as financing and I’m not doing a return and save finance I want to finance for 2 years and...

amclmkl by I've been around
  • 462 Views
  • 1 replies
  • 0 likes

Tablet Financing - Data Plan

I'm trying to get the Samsung Galaxy TAB S9 FE, I understand the $10 fee is the cost of the tablet for 24 months, I also understand the $20 monthly fee for the Tablet line, what I don't understand is why it says No Data? Will the Data of this line be...

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muhepd by I've been around
  • 507 Views
  • 1 replies
  • 0 likes

Phone return and upgrade

Hello. My save and return contract expired last month and I wanted to return my current phone for a newer one. I was wondering how long after my contract expires can I return and upgrade my phone. Like what’s the window to return my phone after the c...

New Device Pricing is Absurd

getting near the end of my 2 year plan (with devices needing to be returned, my mistake). it seems to get a new device i need a new plan, which is more money.  I understand a few dollars difference but we're talking my monthly bill for my wife and I ...

kfunk by I've been around
  • 514 Views
  • 1 replies
  • 0 likes

Changing phone providers

Hello,I have returned my phone after my 2 years edge financing terms were finished and I want to leave Roger’s. Can I request the change after I get the email from Roger’s that they have received my phone in their warehouse? I really don’t want to ha...

St721 by I've been around
  • 496 Views
  • 1 replies
  • 0 likes

Impact on monthly service plan from early upgrade ??

I'm two months away from the end of my current contract obligation but I've got a screen delamination issue so I'd like to go ahead and upgrade early.   I understand that I will need to pay the Bring-It-Back amount as well as the financing credit sti...

Rog11 by I've been around
  • 674 Views
  • 1 replies
  • 0 likes

phn theft

last week in the bus the to native thefted my phone from me i did police report but i didn’t get any results now i just want to know about my phn on finance and now but i need to do pay or is there any other solutions       ***Added Labels***

Paying off device balance early

I want to pay off my Apple Watch early. I have 6 months left on the financing. Is there a way to pay it off fast without having it added to my next bill? Thank you  

blumisty by I've been here awhile
  • 11098 Views
  • 5 replies
  • 0 likes

Phone Financing Bill Higher than Initially Planned?

HI, I'm making this post as a query for a new phone I am financing. I was shown on the website and in-store while I was setting it up that I would only be paying $15 monthly for the first two years to finance my phone as there would be a credit towar...

Resolved! Upfront Edge - Returning Device, do you need the box?

Hello,   My term is coming to an end and I am wondering if you need to have the box + contents in oder to return your device? I found some older posts but wanted to see what current requirements are. Thanks!    **Labels Added**

Dan45 by I've been here awhile
  • 12989 Views
  • 15 replies
  • 0 likes

Up Front Edge

After the 2 years can you return a different phone same model   *Added Labels*

Changing Phone Plan - Financing Program Promotion

Hi there,I am wondering if I change my plan, if I get to keep my Financing Program Promotion monthly credit. I have read over my financing agreement which referred me to my wireless service agreement. Within the wireless service agreement, the only s...

noahflash8 by I've been here awhile
  • 3148 Views
  • 3 replies
  • 0 likes

Resolved! Return Upfront Edge Device

Im within a month end of my contract and I am trying to return my device and rogers is refusing to let me return the device as I have changed providers. I dont want to keep the device and have abided by paying monthly to return it at the end.   **Lab...

breannep by I've been around
  • 1341 Views
  • 1 replies
  • 0 likes
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