im paying for device protection plan for my cell & dont need it so is it possible to remove it online from the rogers website or will i have to call to get it removed. ive tried to find where to do it online but cant seem too. *** Edited Labels ***
The insurance company contracted by Rogers is utterly useless. They are unprofessional, lie and do not work at resolving any sort of issue. I has my phone stolen on December 29, 2022. Stolen from my table while out. the venue, and the company i wa...
I have an IPhone 14 Pro and I am unable to return my phone to Rogers to upgrade since there are scratches on the front screen. The employee said I can use device protection to get a new screen but when I went to take it in for a claim they denied fix...
I lost my phone on 26th of December and went to Rogers retail store to file a service request.I explained them the whole issue. And what happened next is that the claim was rejected after a day without any solid basis of rejection.Basis of rejection ...
Hello,While paying for the processing fees likewize rogers.it shows this error We're sorry. This service is temporarily unavailable. Please check back and try your request later. If the problem persists, please contact Customer Care at 888-565-2456.i...
Pls cancel my device protection plan ***Edited Labels***
I have lost my phone on 21 august 2024 then i contacted likewize support team but they didn't help me instead they are rejecting my service request. I have been paying them $24.85/ month past one year by trusting them that they will help me in terms ...
This is close to being a scam because I've been fighting with LikeWize for a month and a half for a simple cell phone repair. When I bought the cell phone, Rogers advised me to buy the LikeWize insurance that they offer because it was a Samsung Galax...
Hello,While paying for the processing fees likewize rogers.it shows this error We're sorry. This service is temporarily unavailable. Please check back and try your request later. If the problem persists, please contact Customer Care at 888-565-2456.i...
Took the insurance for $2200 phone so my mind can be free paid premium every month on time , so few days ago when i lost my device , and claimed for it took them around a week to say we cannot complete your service request and have sent a mail which ...
I am deeply dissatisfied with my recent experience with this insurance company. I have been a loyal customer for over four years, consistently paying my premiums and referring others to their services. However, a recent incident has made me question ...
I am writing regarding my claim (00257AFF) filed for a lost phone under the Rogers Protection Plan. Initially, my claim was rejected. Upon escalation, I was asked to provide my travel ticket, which I submitted promptly. After three days of review, I ...
I created a trade-up that requires me to ship the phone to Likewize on behalf of Rogers. Unfortunately, the shipping label created is for Canada Post which is not currently available. I've spoken to both Rogers and Likewize support and neither have a...
Hello Team, I’m reaching out about my recent claim for my lost phone. Despite paying insurance premiums to Rogers, I’m not getting any help. Rogers directed me to Likewize, but your team says the decision is final and can’t be escalated or re-submi...
Hi,Im supposed to return my device next month but i has a couple dents. will they still accept it? also I gave apple care. *** Edited Labels ***
After losting my iphone i tried contacting them more than 20-25 times and they say scripted so called lines all the time and my issue never got resolved. *Added Labels*
I submitted a repair request with Likewize for a device that fell in water, hit rocks, and was malfunctioning and cracked. I mailed in my old device a few weeks ago and they sent me a new phone. I thought that everything was fine and then yesterday I...
If I cancel Roger’s device protection can I still get apple care plus? I just purchased my iPhone from Roger’s and the device protection plan. The option to purchase apple care the shows up in the settings has disappeared. ***Edited Labels***
I am writing to express my profound frustration regarding the service request I filed two weeks ago. Despite my continuous follow-ups, I have yet to receive the replacement device that was promised to me. Every day, during my calls with Likewise, I a...
I Bought Iphone with a protection plan from rogers. Then my phone was lost and i contaced rogers.Then they asked me to contact the Likewize( which was not disclosed to me earlier that my protection plan is from likewize and terms and conditions with ...