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cancel device protection plan

im paying for device protection plan for my cell & dont need it so is it possible to remove it online from the rogers website or will i have to call to get it removed. ive tried to find where to do it online but cant seem too.   *** Edited Labels ***

Priya14 by I've been around
  • 122 Views
  • 2 replies
  • 0 likes

EXTREMELY unhappy with Likewize Device Protection

The insurance company contracted by Rogers is utterly useless. They are unprofessional, lie and do not work at resolving any sort of issue.    I has my phone stolen on December 29, 2022. Stolen from my table while out. the venue, and the company i wa...

jclarke86 by I've been here awhile
  • 19388 Views
  • 23 replies
  • 11 likes

Save & Return/Device Protection Problem

I have an IPhone 14 Pro and I am unable to return my phone to Rogers to upgrade since there are scratches on the front screen. The employee said I can use device protection to get a new screen but when I went to take it in for a claim they denied fix...

Resolved! Likewise Device Protection

I lost my phone on 26th of December and went to Rogers retail store to file a service request.I explained them the whole issue. And what happened next is that the claim was rejected after a day without any solid basis of rejection.Basis of rejection ...

Gsj by I've been around
  • 11827 Views
  • 19 replies
  • 2 likes

Service Error

Hello,While paying for the processing fees likewize rogers.it shows this error We're sorry. This service is temporarily unavailable. Please check back and try your request later. If the problem persists, please contact Customer Care at 888-565-2456.i...

Not helping me with my lost phone

I have lost my phone on 21 august 2024 then i contacted likewize support team but they didn't help me instead they are rejecting my service request. I have been paying them $24.85/ month past one year by trusting them that they will help me in terms ...

Untrustful by I've been here awhile
  • 952 Views
  • 4 replies
  • 0 likes

Likewize service its awfull

This is close to being a scam because I've been fighting with LikeWize for a month and a half for a simple cell phone repair. When I bought the cell phone, Rogers advised me to buy the LikeWize insurance that they offer because it was a Samsung Galax...

mauro0831 by I've been around
  • 1979 Views
  • 3 replies
  • 1 likes

Service is Temporarily Unavailable

Hello,While paying for the processing fees likewize rogers.it shows this error We're sorry. This service is temporarily unavailable. Please check back and try your request later. If the problem persists, please contact Customer Care at 888-565-2456.i...

achauhan by I've been around
  • 257 Views
  • 1 replies
  • 0 likes

Insurance

Took the insurance for $2200 phone so my mind can be free paid premium every month on time , so few days ago when i lost my device , and claimed for it took them around a week to say we cannot complete your service request and have sent a mail which ...

Resolved! My Experience With Likewize

I am deeply dissatisfied with my recent experience with this insurance company. I have been a loyal customer for over four years, consistently paying my premiums and referring others to their services. However, a recent incident has made me question ...

User5031 by I've been around
  • 13039 Views
  • 14 replies
  • 6 likes

Irrelevant and personal documents request from Likewize

I am writing regarding my claim (00257AFF) filed for a lost phone under the Rogers Protection Plan. Initially, my claim was rejected. Upon escalation, I was asked to provide my travel ticket, which I submitted promptly. After three days of review, I ...

Resolved! Rogers Trade-up using Likewize and Canada Post shipping label

I created a trade-up that requires me to ship the phone to Likewize on behalf of Rogers. Unfortunately, the shipping label created is for Canada Post which is not currently available. I've spoken to both Rogers and Likewize support and neither have a...

Orengelo by I've been here awhile
  • 1452 Views
  • 4 replies
  • 0 likes

Complaint about Likewize

Hello Team,   I’m reaching out about my recent claim for my lost phone. Despite paying insurance premiums to Rogers, I’m not getting any help. Rogers directed me to Likewize, but your team says the decision is final and can’t be escalated or re-submi...

Do not take likewize insurance

After losting my iphone i tried contacting them more than 20-25 times and they say scripted so called lines all the time and my issue never got resolved.   *Added Labels*

Unhappy with Likewize Conduct

I submitted a repair request with Likewize for a device that fell in water, hit rocks, and was malfunctioning and cracked. I mailed in my old device a few weeks ago and they sent me a new phone. I thought that everything was fine and then yesterday I...

Device Protection

If I cancel Roger’s device protection can I still get apple care plus? I just purchased my iPhone from Roger’s and the device protection plan. The option to purchase apple care the shows up in the settings has disappeared.       ***Edited Labels***

Waynebob by I've been around
  • 1320 Views
  • 4 replies
  • 0 likes

Likewise Device protection

I am writing to express my profound frustration regarding the service request I filed two weeks ago. Despite my continuous follow-ups, I have yet to receive the replacement device that was promised to me. Every day, during my calls with Likewise, I a...

Protection plan and Rogers

I Bought Iphone with a protection plan from rogers. Then my phone was lost and i contaced rogers.Then they asked me to contact the Likewize( which was not disclosed to me earlier that my protection plan is from likewize and terms and conditions with ...

Mann0049 by I've been around
  • 515 Views
  • 1 replies
  • 0 likes
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