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Resolved! My Experience With Likewize

I am deeply dissatisfied with my recent experience with this insurance company. I have been a loyal customer for over four years, consistently paying my premiums and referring others to their services. However, a recent incident has made me question ...

User5031 by I've been around
  • 250 Views
  • 2 replies
  • 1 likes

EXTREMELY unhappy with Likewize Device Protection

The insurance company contracted by Rogers is utterly useless. They are unprofessional, lie and do not work at resolving any sort of issue.    I has my phone stolen on December 29, 2022. Stolen from my table while out. the venue, and the company i wa...

jclarke86 by I've been here awhile
  • 2115 Views
  • 7 replies
  • 3 likes

Rogers Premium Device Protection with AppleCare+

Hey all,So I am interested in getting Rogers Device Protection. My phone is an iPhone 15 Pro Max. I already have AppleCare+ month-to-month on my phone and activated that right when I bought it.So how does Rogers Premium Device Protection work when yo...

gnuneg by I've been here awhile
  • 128 Views
  • 1 replies
  • 0 likes

Likewize

I pay $18.99 plus tax for premium device protection on mine and my daughters brand new 14 pro max phones. Unfortunately one of my daughters lost her phone and I called it in to request a claim/service request. They denied my claim and Likewize will n...

Yivvie by I've been here awhile
  • 186 Views
  • 1 replies
  • 0 likes

Resolved! Likewize

Facing issue from past 1 month no one is helping. I have 3 business accounts bought 2 phones on 1 of the accounts and lost 1 handset. Was paying for likewize insurance everyone and now they are not giving me the replacement phone     ***Added Labels*...

Login error received when submitting likewize request

I am trying to process a device protection request, but everytime I open the portal it gives me this error.   "Oops. Username or Password seem to be incorrect. Please check and try again."   There's no option to enter any username or password, and I ...

varunkc30 by I've been around
  • 334 Views
  • 3 replies
  • 0 likes

Resolved! Likewise Device Protection

I lost my phone on 26th of December and went to Rogers retail store to file a service request.I explained them the whole issue. And what happened next is that the claim was rejected after a day without any solid basis of rejection.Basis of rejection ...

Gsj by I've been around
  • 2790 Views
  • 8 replies
  • 1 likes

Resolved! Device Protection Plan

Hi I have worse experience my phone was stolen in Costco and tried to call on the number 1-855-877-3887 submit my claim and explain all situation to the retail rogers and they give us new sim but they refused and I have again escalate this on this nu...

Aisham786 by I've been here awhile
  • 2394 Views
  • 24 replies
  • 1 likes

Likewize

Likewize are extremely unprofessional and rude. They could  not care less about the customers. We pay all this money for insurance and they give a hard time about everything.  Tell me my claim is not approved because I already filed one with rogers d...

extremely unhappy with likewize device protection plan

Hi  My phone was broken, i make claim with like wize, they provide me new phone which was locked by another career again i complain about that phone, today i got new phone this mobile is not new, already activated in june 2023 and today is 31 august ...

ggnhari by I've been around
  • 201 Views
  • 1 replies
  • 0 likes

Insurance claim

Feels like legal fraudI broke the back glass of my phone 12pro a month ago and i have the premium device protection plan so I went to rogers store they sent me to apple service centre and the guy told me my phone is not covered with apple care.So I c...

Likewize for Business not Replacing Device

Facing issue from past 1 month no one is helping. I have 3 business accounts bought 2 phones on 1 of the accounts and lost 1 handset. Was paying for likewize insurance everyone and now they are not giving me the replacement phone   ***Added Labels **...

Nejma by I've been around
  • 291 Views
  • 1 replies
  • 0 likes

Likewize Claim

I have lost my device on Dec 29 and I filed my claim. They have requested for documents (Service Request Statutory Declaration (which was filled and submitted (Accepted) , Proof of ID (Driver License with my current address on Rogers Account (Accepte...

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manbirgill by I've been around
  • 1716 Views
  • 4 replies
  • 1 likes

Rogers and Likewize - Feedback

Be careful trading in phones with Rogers.They utilize a 3rd party company that manages tradeins/repairsI traded in a phone (S10) to get the tradein credit and a $350 promotional tradein bonus.Now they find fault in the phone and reduce the tradein va...

Phlinko by I've been here awhile
  • 578 Views
  • 4 replies
  • 0 likes

Original bill of sale

Hi, how are you. My name is Hitesh D and i am the rogers customer and. I bought the phone from rogers at 4th jan 2023 which make and model is iphone 14 pro and i got insurance plan from you guys with likewize but unfortunately i lost my phone on 28th...

unhappy with likewize

I am writing to file a complaint against my replaced device.I lost my device which was iPhone 14 plus, Midnight Black, 128gb. As per the protection plan, I got a replacement device.Now this device is NOT iphone 14 plus; infact it is a iphone 13, midn...

Worst Customer Service by Likewize

Hi, its been more than 20 days, likewize has rejected my request and not responding to my escalations. they have even stopped responding to my calls and emails. please help.       ***Edited Labels***

sivaranjani by I've been here awhile
  • 933 Views
  • 3 replies
  • 1 likes

Proof of Purchase

HelloI have lost my phone and working with likewise to claim my phone. I received order agreement online which does not have IMEI of phone but have my name , device , purchase amount and proof of purchase I received with shipping box does not have pu...

AS93 by I've been here awhile
  • 705 Views
  • 4 replies
  • 0 likes

Resolved! Rogers Unison and Call Forwarding

Well looks like I'm in a catch 22 with Unison. Unison makes it very difficult if not impossible to easily call forward from my cell phone. You have to use the web site to enable/disable call forwarding. No MMI codes allowed from the keypad. To overco...

kgehring by I'm here a lot
  • 1861 Views
  • 3 replies
  • 0 likes
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