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LikeWize/Rogers Device Protection not being honoured

     My screen broke over 2 weeks ago. I have Device Protection at $15.99/month. When submitting my claim, I was directed to “LikeWize”, Rogers 3rd party that covers their Device Protection claims. I was told that my device is not covered under roger...

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EXTREMELY unhappy with Likewize Device Protection

The insurance company contracted by Rogers is utterly useless. They are unprofessional, lie and do not work at resolving any sort of issue.    I has my phone stolen on December 29, 2022. Stolen from my table while out. the venue, and the company i wa...

jclarke86 by I've been here awhile
  • 8131 Views
  • 15 replies
  • 8 likes

Likewize

I pay $18.99 plus tax for premium device protection on mine and my daughters brand new 14 pro max phones. Unfortunately one of my daughters lost her phone and I called it in to request a claim/service request. They denied my claim and Likewize will n...

Yivvie by I've been here awhile
  • 1203 Views
  • 4 replies
  • 1 likes

Resolved! My Experience With Likewize

I am deeply dissatisfied with my recent experience with this insurance company. I have been a loyal customer for over four years, consistently paying my premiums and referring others to their services. However, a recent incident has made me question ...

User5031 by I've been around
  • 3231 Views
  • 8 replies
  • 4 likes

Unhappy with Likewise Protection

Hi, please must read and reply me for help please , it’s my ever worst experience in my life about getting claim from likewize protection , have losted my mobile phone on Feb 24 ,2024 and it’s been like 4 months till now , but nobody helped me in thi...

Lost device claim rejected

I lost my phone sometime last week, i called for a replacement and was told i will get an email only to be told i was rejected. I have paid up two phones. This is my first time in five years to lose a phone. This is beginning to look like a scam clai...

User8531 by I've been around
  • 164 Views
  • 1 replies
  • 0 likes

Charged for Unreturned Device

I am a Roger’s customer and I have had my device insured with likewize protection. I claimed from my broken device and followed the procedure as described by likewize protection. I received a new device and returned my previous one. However, they cha...

Pavps by I've been around
  • 219 Views
  • 1 replies
  • 0 likes

Resolved! Likewise Device Protection

I lost my phone on 26th of December and went to Rogers retail store to file a service request.I explained them the whole issue. And what happened next is that the claim was rejected after a day without any solid basis of rejection.Basis of rejection ...

Gsj by I've been around
  • 5756 Views
  • 10 replies
  • 2 likes

Resolved! SITUATION OGLITCH

my reference to my info.   I used to work for CSINBOUND at ROGERS, wish I could work there again but got laid off, here's the scenario from my perspective (some information is incomplete like the days, you will just use your judgement if you dont hav...

Nabooski by I've been here awhile
  • 369 Views
  • 1 replies
  • 0 likes

Likewise unlawful service!

Service Request Number:******0B Date of request: March 20,2024   I claim my device protection services witch i enrolled and paying extra of monthly fee of $18.99. I report how my device accidentally lost to the rogers customer service and instructed ...

LikeWize Claim Not Honoured and False Allegations of Service

Hi my Name is Leo and I had bought two brand new Iphone 14 Pro devices last year. One of my devices was a iPhone 14 Pro Purple with 128gb, the other was a 2nd line Iphone 14 Pro Gold with 256gb. The promotional offer at the time was get 1$ Device pro...

lennya2 by I've been around
  • 265 Views
  • 1 replies
  • 0 likes

Resolved! Likewize Device Protection

Horrible experience with Likewize device protection. Anyone getting a phone with Rogers and they ask you about device protection, it isn't worth the hassle. First service request went well, but if you put in one service request, CANCEL your protectio...

Chandaou by I've been around
  • 837 Views
  • 2 replies
  • 0 likes

Resolved! Likewize

Facing issue from past 1 month no one is helping. I have 3 business accounts bought 2 phones on 1 of the accounts and lost 1 handset. Was paying for likewize insurance everyone and now they are not giving me the replacement phone     ***Added Labels*...

Resolved! Device Protection Plan

Hi I have worse experience my phone was stolen in Costco and tried to call on the number 1-855-877-3887 submit my claim and explain all situation to the retail rogers and they give us new sim but they refused and I have again escalate this on this nu...

Aisham786 by I've been here awhile
  • 5465 Views
  • 31 replies
  • 1 likes

DISSATISFIED from LIKEWIZE

I got my phone back in june 2023 and lost it recently. Since then, I am trying to get in touch with likewize, they are sending us to rogers and rogers says they can’t help us out. Likewize is saying everytime we contact them that someone will contact...

Likewize Experience with my stolen phone

My iPhone 15 Pro Max got stolen on Jan 10th and beside the fact that Likewize rejected my claim and they were very rude on the phone, and the representative told me its okay to ahead and cancel my contract, they twice mentioned that the SIM card was ...

Device Protection

HiI dont know what can i doI am already . off from last 10 days ,I have a device protection with likewize and i sent all docs , but they cant approve my lost phone , i dont know what they need now , i called soo many times to likewize and rogers too ...

Bill of sales for phone

I bought a phone online through my rogers account. Unfortunately i lost my phone in November. I submitted claim to likewise and they keep rejecting the proof of purchase. I have been calling rogers everyday from last 2 months and nobody is providing ...

Likewize Claim Status Request

Hello , I have filled my service request with likewize through rogers and it still pending from 20th december 2023I call everytime and they say our manager team will review it and they will call me back , but there is no response. I am still without ...

User0351 by I've been here awhile
  • 680 Views
  • 1 replies
  • 0 likes
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