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Resolved! My Experience With Likewize

I am deeply dissatisfied with my recent experience with this insurance company. I have been a loyal customer for over four years, consistently paying my premiums and referring others to their services. However, a recent incident has made me question ...

User5031 by I've been around
  • 2028 Views
  • 7 replies
  • 2 likes

Likewise unlawful service!

Service Request Number:******0B Date of request: March 20,2024   I claim my device protection services witch i enrolled and paying extra of monthly fee of $18.99. I report how my device accidentally lost to the rogers customer service and instructed ...

EXTREMELY unhappy with Likewize Device Protection

The insurance company contracted by Rogers is utterly useless. They are unprofessional, lie and do not work at resolving any sort of issue.    I has my phone stolen on December 29, 2022. Stolen from my table while out. the venue, and the company i wa...

jclarke86 by I've been here awhile
  • 6495 Views
  • 14 replies
  • 6 likes

Resolved! Likewize Device Protection

Horrible experience with Likewize device protection. Anyone getting a phone with Rogers and they ask you about device protection, it isn't worth the hassle. First service request went well, but if you put in one service request, CANCEL your protectio...

Chandaou by I've been around
  • 506 Views
  • 2 replies
  • 0 likes

Resolved! Likewize

Facing issue from past 1 month no one is helping. I have 3 business accounts bought 2 phones on 1 of the accounts and lost 1 handset. Was paying for likewize insurance everyone and now they are not giving me the replacement phone     ***Added Labels*...

Resolved! Likewise Device Protection

I lost my phone on 26th of December and went to Rogers retail store to file a service request.I explained them the whole issue. And what happened next is that the claim was rejected after a day without any solid basis of rejection.Basis of rejection ...

Gsj by I've been around
  • 4990 Views
  • 9 replies
  • 2 likes

LikeWize/Rogers Device Protection not being honoured

     My screen broke over 2 weeks ago. I have Device Protection at $15.99/month. When submitting my claim, I was directed to “LikeWize”, Rogers 3rd party that covers their Device Protection claims. I was told that my device is not covered under roger...

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Resolved! Device Protection Plan

Hi I have worse experience my phone was stolen in Costco and tried to call on the number 1-855-877-3887 submit my claim and explain all situation to the retail rogers and they give us new sim but they refused and I have again escalate this on this nu...

Aisham786 by I've been here awhile
  • 4528 Views
  • 31 replies
  • 1 likes

DISSATISFIED from LIKEWIZE

I got my phone back in june 2023 and lost it recently. Since then, I am trying to get in touch with likewize, they are sending us to rogers and rogers says they can’t help us out. Likewize is saying everytime we contact them that someone will contact...

Likewize Experience with my stolen phone

My iPhone 15 Pro Max got stolen on Jan 10th and beside the fact that Likewize rejected my claim and they were very rude on the phone, and the representative told me its okay to ahead and cancel my contract, they twice mentioned that the SIM card was ...

Likewize

I pay $18.99 plus tax for premium device protection on mine and my daughters brand new 14 pro max phones. Unfortunately one of my daughters lost her phone and I called it in to request a claim/service request. They denied my claim and Likewize will n...

Yivvie by I've been here awhile
  • 917 Views
  • 3 replies
  • 0 likes

Discrepancy in Insurance Coverage for Lost Phone

Dear Rogers Customer Support,I hope this email finds you well. I am writing to bring to your attention a concerning issue I am facing with the insurance coverage I opted for when purchasing my phone under a plan with Rogers.Regrettably, I lost my pho...

gaori022 by I've been around
  • 262 Views
  • 1 replies
  • 0 likes

Device Protection

HiI dont know what can i doI am already . off from last 10 days ,I have a device protection with likewize and i sent all docs , but they cant approve my lost phone , i dont know what they need now , i called soo many times to likewize and rogers too ...

Bill of sales for phone

I bought a phone online through my rogers account. Unfortunately i lost my phone in November. I submitted claim to likewise and they keep rejecting the proof of purchase. I have been calling rogers everyday from last 2 months and nobody is providing ...

Likewize Claim Status Request

Hello , I have filled my service request with likewize through rogers and it still pending from 20th december 2023I call everytime and they say our manager team will review it and they will call me back , but there is no response. I am still without ...

User0351 by I've been here awhile
  • 512 Views
  • 1 replies
  • 0 likes

Likewize Claim

I have lost my device on Dec 29 and I filed my claim. They have requested for documents (Service Request Statutory Declaration (which was filled and submitted (Accepted) , Proof of ID (Driver License with my current address on Rogers Account (Accepte...

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manbirgill by I've been around
  • 3553 Views
  • 5 replies
  • 1 likes

Rogers Premium Device Protection with AppleCare+

Hey all,So I am interested in getting Rogers Device Protection. My phone is an iPhone 15 Pro Max. I already have AppleCare+ month-to-month on my phone and activated that right when I bought it.So how does Rogers Premium Device Protection work when yo...

gnuneg by I've been here awhile
  • 651 Views
  • 1 replies
  • 0 likes

Login error received when submitting likewize request

I am trying to process a device protection request, but everytime I open the portal it gives me this error.   "Oops. Username or Password seem to be incorrect. Please check and try again."   There's no option to enter any username or password, and I ...

varunkc30 by I've been around
  • 692 Views
  • 3 replies
  • 0 likes
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