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Upfront Edge Return issues

Do not end/return/upgrade your Upfront Edge plan on the website. I did. Got the new phone but have received the run around and horrible solution options to return the phone.I’ve spent hours on the phone, going to a store, hours on the phone again, on...

Astriaren by I've Been Here Awhile
  • 290 Views
  • 8 replies
  • 0 likes

Upfront Edge Return Kit Not Received

I upgraded my phone online 1 week ago today. I received my phone on the 28th of January. When I received my phone I did not receive the return kit for my old phone. I have a 600 upfront edge amount already on billed to me. I need the return kit so I ...

Melsuth37 by I've Been Around
  • 515 Views
  • 7 replies
  • 0 likes

Likewize

Facing issue from past 1 month no one is helping. I have 3 business accounts bought 2 phones on 1 of the accounts and lost 1 handset. Was paying for likewize insurance everyone and now they are not giving me the replacement phone     ***Added Labels*...

Resolved! Rogers Upfront Edge Return Question

Hello. I am currently a month away from the end of my upfront edge device (s20+). I have an offer on the my rogers app to do an upgrade now and they will waive the remaining $73~ left on my upfront edge amount. It says that in order for them to go ah...

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Keith22 by I've Been Around
  • 4314 Views
  • 7 replies
  • 0 likes

New Cell Phone Pricing

I looking for a new cell phone. Roger's has the Samsung S23+ at $1402.00 on upfront edge, which means they want the phone back in 24 months. Outright it's $1927.00? Samsung has the phone on sale for $1399.99 Outright and $1599.99 after the sale? So R...

Fatkatz by I Plan to Stick Around
  • 84 Views
  • 1 replies
  • 0 likes

Upfront edge bill

Hello, I have currently have a upfront edge device that ended on Dec. 26th but I was not able to return it however I upgraded to a new phone thru online. My question is I have the $600 upfront edge amount on my bill would I still be charged for the o...

Upfront Edge Return Question

Hello. My current Upfront Edge Contract expires on Feb. 3rd. Decided to call and order the return kit. The return kit arrived and read the instructions. It says that I have a week to ship it before I get charged. Can I hold on to the return kit and s...

Missing Down Payment

I am coming to the end of my upfront edge plan and am trying to upgrade my phone. I had a message that I needed to pay 40% down. Anyways… I ordered my phone, made the down payment and then the system glitches.I checked my bank, money came out, order ...

Mgagnon79 by I've Been Around
  • 174 Views
  • 2 replies
  • 1 likes

Upfront Edge return

Hello,I have returned my upfront edge device and I have return code and way bill number. I would like to know how can I see when will I get refund coz my account is already charged for upfront edge device fees. Please let me know.   *Added Labels*

Amitkumar by I've Been Here Awhile
  • 316 Views
  • 3 replies
  • 0 likes

Resolved! Upfront edge return timeline

My upfront edge contract is expiring on Dec 3rd and I am going to do an upgrade to a new device and return the old device that was on upfront edge financing. the confirmation page is showing the new device has a 4+ week shipping delay and the terms a...

ahorvath by I've Been Around
  • 600 Views
  • 1 replies
  • 0 likes

Upgrading phone early on Upfront Edge

I wanted to take advantage of pricing right now and upgrade my current phone 4 months earlier than the end of my 2 year Upfront Edge financing. I have $200 left to finish and I believe I can upgrade now if I pay the balance of that financing and just...

Wetrider by I've Been Around
  • 931 Views
  • 2 replies
  • 0 likes

Billed for a Device that was Returned

Received new phone. Sent back the old phone. Tranked the delivery. Confirmed the delivery. Forget about it. One month later I got a bill????? Anybody have the same problem? Where can I send my proof of delivery to? Thank you   **Labels Added**    

Resolved! Upfront Edge - Returning Phone at the Term-end

Iphone XR Broken Screen: So recently my brother broke his screen, I still have 15 months to pay for it. After 15 months, can I still give it back even if its screen is broken? It's still 100% working though.   *Added Labels*

nisdl by I've Been Around
  • 2652 Views
  • 1 replies
  • 0 likes
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