On November 13 I called rogers to cancel my ignite tv service as my 2 year contract is up and they doubled my bill. $228 dollars for tv and the programming is just repeat channel after repeat.That aside it took me over an hour on the phone to do this...
Billed for Cancelled Service *Added Labels*
I've been waiting for weeks now to try and return this modem. I took it to the store like the rep on the phone said and i was denied, saying i need to ship it to rogers which i had no clue i needed to do. then after researching i was never sent said ...
Good day, I recently left Rogers for Public Mobile as their plans met my needs at a lower price point. On 25 Nov, I got an email from Rogers at 08:05 PST with the subject Andy, interested in an exclusive offer. The email further stated: Andy, w...
I am leaving Rogers as an internet service provider however, I want to keep my @rogers.com email address since I've had it for decades and concerned that once rogers reactivates that domain for another user, that other individual may receive my confi...
Hi,I had a mobile phone number with Rogers since 2008. Then I switched the number to Chatr, after 3 months of inactivity as I was travelling, Chatr deactivated the account and released my number. I call the number and it is unassigned. I went to a ph...
I have been a loyal Rogers Customer for almost 25 years, from the home phone line in my first apartment (2000), to first cell phone (2001), cable and internet (2002), and my husband's cell plan (added in 2020). In that time I have seen Rogers custome...
Hi all,As I left Canada in August I called the manager to cancel my internet service. During the phone call she agreed to waive the cancellation fee. However in September I got an email of 400$ billing of cancellation fee. I contacted the agent onlin...
hey so i recently switched from rogers to Bell MTS as a phone company cause my Rogers contract is up (I got a 2-year contract) Rogers says I never paid my past bill with them, which I did because I got an email saying the payment was confirmed. plus ...
I cancelled my Rogers Internet back in Nov 28th 2022 and I'm getting bills every month for 4 months! This is frustrating! As I cancelled my Rogers Internet back on Nov 28th, 2022, and then returned the modem within the 30 days that was recommended,...
Without going into details, my time as a Rogers customer has ended.I received an email with a waybill, and that email specifically mentioned 3 of my ignite TV boxes. In addition to these, I have one more TV box and the Ignite modem.Will I be getting ...
Hi there when I called in to cancel my Internet, they provided me with a Purolator label to CTDI returns, so I sent it in. I’m now getting a Canada post label and reminder to return my equipment or else a penalty fee. Can someone confirm that my mode...
I subscribed Rogers Nokia 5G Home Internet Gateway and the agent said that you will not be charged any setup fee and you can take the Nokia modem for free. I used the service for 20 days and then returned the modem and canceled the service.Now I rece...
I bought an Apple 15 premium from Rogers on August 28,returned it on Sept 4th, got a confirmation email that it was received on Sept 9th, yet Rogers just collected $2137.62 from my account. This is my mortgage payment and needs to be returned immedia...
I have been trying to cancel my internet account since May 2024 and Rogers will not let me cancel it. In addition to that they are also continuing to bill me for a service I no longer use, at an address I am no longer at, with no activity showing on ...
I have been using Rogers WiFi for about 18 months now. I got the plan renewed in December 2023. I am moving out and wanted to cancel, but the agent told I will be charged around $250 cancellation fee. When I got the service in December 2023, I wasn't...
We wanted to have internet from Rogers, the connection was so poor we had to call them the day we received the modem to cancel. It took us 3 different phone calls for the cancellation to be processed, employees were just saying they did the cancelati...
They provide me home Internet and it have bad connection and I switch into another and they will charge 360 be aware of that, do not sign up for Roger’s. The worst ever an experience, Internet provider.. ***Edited Labels***
As a customer who used Rogers for over 20 years, I am floored at their careless attitude towards their loyal customers. Last year, I had an opportunity to sign up with BELL for a much cheaper rate, but signed up with Rogers Wi-Fi instead. Unfortuna...
Hello,How can I cancel my plan? And how can I change it?I would appreciate your guidance.Thank you! **Labels Updated**