Account Support
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Live chat kicks me off before I get to speak with someone

The challenge of connecting with a specialist to ask a question about my bill and a missing discount credit is ridiculous. I’m literally trying to understand why the accessibility discount wasn’t included on my bill even though I got approved for it ...

K0TO by I've been here awhile
  • 139 Views
  • 1 replies
  • 0 likes

Canada-US Plans - Maximum time/usage limits while in the US

I have a Can-US plan and will be in the US for six months... are there any limits for continued US usage? (I'm concerned that I might accidentally stumble into something similar to the ROGERS-EXT "fair use" policy and have my service suspended while ...

narfit by I've been around
  • 1695 Views
  • 3 replies
  • 0 likes

Calls to 800 Number

I have an infinity plan with Canada wide calling. Can I. All from Canada to an 800 number of a US company free of charge?     ***Edited Labels***

TWF3 by I've been around
  • 875 Views
  • 1 replies
  • 0 likes

Rogers Infinite to the 5G Mobile 60GB Plan

Hi, I'm interested in lowering my phone bill and have 2 lines in my account. As I'm on the Rogers Infinite plan (one is a Infinite +20 Financing plan and the other is on a 5G Infinite Premium plan), is it possible to cancel the Infinite plan and go d...

Chuc by I've been here awhile
  • 993 Views
  • 1 replies
  • 0 likes

Resolved! Changing an Infinite 5G Plan to Mobile Internet Plan

I have a 150GB Infinite plan and I don't use the phone/texting services. I want to change it to a Mobile Internet plan. Is it possible to do this without purchasing the modems advertised under the Mobile Internet plan section of the website? I'd just...

Leith1812 by I've been here awhile
  • 2868 Views
  • 4 replies
  • 0 likes

Resolved! Using my plan in USA

I have a Rogers plan: Infinite +10 - No Tab. Can I call/text in USA?   *Added Labels*

Sylvie9 by I've been here awhile
  • 1882 Views
  • 1 replies
  • 0 likes
Labels