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I don’t get the WhatsApp code.

Since yesterday, I'm trying to register my number in WhatsApp app, but I don't get the SMS code, I've already tried deleting the application and reinstalling it and still nothing, what else can I do I'm really despairing       ***Edited Labels***

joseluis by I've been around
  • 163 Views
  • 1 replies
  • 0 likes

Account disabled

As of last night we’ve been unable to access Roger’s.com email account.  Senders get a bounce back indicating account has been disabled. When checking Mail a message comes up indicating no password provided for yahoo.  Coincidentally the day before w...

DLAB by I've been around
  • 205 Views
  • 2 replies
  • 1 likes

SMS - Unable to receive verification codes

Recently I tried to sign up for Whatsapp and it keeps saying it can't send me an SMS. I've done everything - reinstalled app, restarted phone, did several suggestions as per YouTube videos and still nothing. What is the solution to this as it's impos...

Siren by I'm here a lot
  • 1040 Views
  • 10 replies
  • 0 likes

Cellphone Number Incorrectly Ported Over eSIM

Please train Rogers customer service techs. No cellphone service for last 7 days and don't even know when I'll get it and sadly because of one dumb customer rep who ported my number before getting new sim card. He thought eSIM does not require physic...

User2023 by I've been here awhile
  • 237 Views
  • 2 replies
  • 0 likes

eSIM error after scanning QR code — iOS

So my iPhone 13 supports eSIM and I am doing all this over wifi (let's get this straight first and foremost).   Having successfully converted physical SIM to eSIM seamlessly with other providers, I never encountered such an issue and blatant, terribl...

Screenshot 2024-01-01 011431.jpg Screenshot 2024-01-01 004336 (2).jpg
Hmm by I'm an enthusiast
  • 348 Views
  • 1 replies
  • 0 likes

Unable to Access rogers.com - just get the bouncing fingers.

have tried 2 different browsers on the computer as well as Safari on my tablets and phone. Have tried clearing cookies and cache. Have tried rebooting wifi. - Similar issue when I try to go to MyRogers - just get the red circles that flash between ho...

Bobhawes by I've been here awhile
  • 207 Views
  • 1 replies
  • 0 likes

Discrimination on Family Status

I tried to change my plan online. I have done this many times before without issues. I was told I need to revalidate my passcode, however I am.on maternity leave. I emailed tfedgovidv@rogersdirect.ca and didn't receive a reply until the next day. Of ...

Emilyk35 by I've been here awhile
  • 285 Views
  • 2 replies
  • 0 likes

Question About My Internet Account

hi i need to confirm if my rogers internet account has been hacked or not. keep getting prompts on my Samsung galaxy a18 (2018) android phone. my charger for my phone is not working, I'm at 17%       ***Edited Labels***

bonnieac by I've been around
  • 185 Views
  • 1 replies
  • 0 likes

Porting and Migration Issue From Shaw Mobility

I'm trying to take my daughters phone from Shaw to Virgin but there is an existing port from Freedom to Rogers because to the merger that is not allowing the porting to complete. Virgin tech says this needs to be cancelled for the port to go through ...

EWYYC by I've been here awhile
  • 673 Views
  • 4 replies
  • 0 likes

Temporary Number Still Active

I ported my # from Bell yesterday. Rogers game me a temporary #. That temporary # is messing with my text messages. They are coming up as a new # and in green when I text people. It comes up as “maybe ((me))” and a new chat starts. When I go on the m...

Clueless service call

Last week we had a Rogers service call to replace a noisy Ignite gateway. Everything was working fine except the gateway was quite noisy after 4 years. A subcontractor showed up. He proceeded to tell us our cable line coming to the house was poor and...

Gwn by I've been here awhile
  • 360 Views
  • 1 replies
  • 0 likes

Refer a friend recapchat issue

Hi. I m running in to rogers refer a friend recapchat issue. It will not populate a referral link. The issue has been there for almost a month.       ***Added Labels***

Ken38 by I've been around
  • 372 Views
  • 1 replies
  • 0 likes

Ignite TV Box Not Working

Rogers will harass you to pay your bill, but to get a hold of anyone about my tv ignite box not working now for 4 months, no one is harassing me to help. Am literally paying almost $200.00 month for service that doesn’t work.       ***Edited Labels**...

slat3r by I've been around
  • 465 Views
  • 1 replies
  • 0 likes

Switching to Rogers Has Been A Nightmare

I've recently switched from Freedom to Rogers and so far my experience has been an absolute nightmare... Here's a list of all my unresolved issues that I need fixes for:1. I'm on a 5G Infinite plan, but I'm not even getting 5G data anywhere I go. I'm...

tvnkg by I've been here awhile
  • 1261 Views
  • 5 replies
  • 0 likes

Adding secondary email account

Hi,   I'm supposed to have 5 additional email accounts available to set up, I am trying to add one extra one, each time I go through the steps I receive the error message "the account id you've entered is invalid". I cannot figure out the problem, cl...

dd5445 by I've been here awhile
  • 610 Views
  • 3 replies
  • 0 likes
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