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Forum Posts

Ignite TV Box Not Working

Rogers will harass you to pay your bill, but to get a hold of anyone about my tv ignite box not working now for 4 months, no one is harassing me to help. Am literally paying almost $200.00 month for service that doesn’t work.       ***Edited Labels**...

slat3r by I've Been Around
  • 118 Views
  • 1 replies
  • 0 likes

Switching to Rogers Has Been A Nightmare

I've recently switched from Freedom to Rogers and so far my experience has been an absolute nightmare... Here's a list of all my unresolved issues that I need fixes for:1. I'm on a 5G Infinite plan, but I'm not even getting 5G data anywhere I go. I'm...

tvnkg by I've Been Here Awhile
  • 415 Views
  • 5 replies
  • 0 likes

Customer Service - Feedback

Major Service interruptions all through May, June and July 2022. Filed Tickets.  Called. Issue under investigation. Demand compensation for days of no service on Rogers bundle including phone, internet etc...during WFH in pandemic.Rogers tells me the...

Adding secondary email account

Hi,   I'm supposed to have 5 additional email accounts available to set up, I am trying to add one extra one, each time I go through the steps I receive the error message "the account id you've entered is invalid". I cannot figure out the problem, cl...

dd5445 by I've Been Here Awhile
  • 203 Views
  • 3 replies
  • 0 likes

how long does it take to troubleshoot a line?

I'm beyond frustrated right now and I'm calling for someone to help. I ported 2 lines to you guys, u guys messed one up and it's been 1 whole week where another carrier can't reach that line. All I hear is someone's working on it, oh it's been escala...

PeterCc by I've Been Around
  • 139 Views
  • 1 replies
  • 0 likes

Internet Upgrade to 1 Gig Without Ignite Wifi or Hub?

Lots of questions, and any help would be appreciated, since I tried telephone to Rogers (Jan 7 2022 a 3 hour wait in cue is required I will not wait 3 hour. And I waited 1 hour for a text chat and still did not resolve this . As you see from the test...

melionone by I've Been Here Awhile
  • 1203 Views
  • 2 replies
  • 0 likes

Resolved! Business blocking certain providers

Hello I have a work phone from Rogers and recently stopped receiving texts messages from a certain provider. Being a business phone could my company block out incoming texts from providers, I am still able to send texts but dont receive them     ***A...

Bob012 by I've Been Around
  • 346 Views
  • 1 replies
  • 0 likes
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