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Forum Posts

Likewise Device Protection ( Fraud )

I lost my phone on 26th of December and went to Rogers retail store to file a service request.I explained them the whole issue. And what happened next is that the claim was rejected after a day without any solid basis of rejection.Basis of rejection ...

Gsj by I've Been Around
  • 480 Views
  • 2 replies
  • 0 likes

Likewize Claim

I have lost my device on Dec 29 and I filed my claim. They have requested for documents (Service Request Statutory Declaration (which was filled and submitted (Accepted) , Proof of ID (Driver License with my current address on Rogers Account (Accepte...

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Resolved! Unhappy with Likewize's Support

Hi all, dont know if this is the right place to post this question or not, but I really need help. I have premium device protection from likewize and I lost my phone about a week back. I put in a request for lost phone but my claim was denied. From t...

priyanaidu by I've Been Around
  • 1700 Views
  • 7 replies
  • 1 likes

Rogers ignite tv box charge

I had rogers ignite internet and also sent the tv box as a promo even though i said i wont use it i was sent it anyways. I have since moved 6 months after to a new location where i cant get internet service so i had it canceled. I was only told to re...

dylancote by I've Been Around
  • 129 Views
  • 1 replies
  • 0 likes

Worst Customer Service by Likewize

Hi, its been more than 20 days, likewize has rejected my request and not responding to my escalations. they have even stopped responding to my calls and emails. please help.       ***Edited Labels***

sivaranjani by I've Been Here Awhile
  • 330 Views
  • 3 replies
  • 0 likes

Proof of Purchase

HelloI have lost my phone and working with likewise to claim my phone. I received order agreement online which does not have IMEI of phone but have my name , device , purchase amount and proof of purchase I received with shipping box does not have pu...

AS93 by I've Been Here Awhile
  • 210 Views
  • 4 replies
  • 0 likes

Phone was lost after sent in for repairs

Rogers asks me pay for phone i sent in for camera repair. When my camera on my s20ultra stopped focusing I sent in for repair as I had 1 year warranty. They sent me a loaner while they fixed it. I never received my phone back for 2 months and when I ...

Bosshoss46 by I Plan to Stick Around
  • 500 Views
  • 8 replies
  • 0 likes

Brand new phone bought at Rogers store BLACKLISTED

I do not understand how a brand new phone I purchased from the Rogers store ends up blacklisted and I’m told they need to “investigate”.  I bought it 2 weeks ago.  Just two weeks ago brand new… I went back to the store with my receipt in hand and the...

crossb75 by I've Been Here Awhile
  • 1148 Views
  • 2 replies
  • 0 likes
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