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Protection plan and Rogers

I Bought Iphone with a protection plan from rogers. Then my phone was lost and i contaced rogers.Then they asked me to contact the Likewize( which was not disclosed to me earlier that my protection plan is from likewize and terms and conditions with ...

Mann0049 by I've been around
  • 181 Views
  • 1 replies
  • 0 likes

Resolved! Unhappy with Likewize's Support

Hi all, dont know if this is the right place to post this question or not, but I really need help. I have premium device protection from likewize and I lost my phone about a week back. I put in a request for lost phone but my claim was denied. From t...

priyanaidu by I've been around
  • 12684 Views
  • 26 replies
  • 5 likes

Claim through Likewize

I am very unhappy with the services rogers have provided me with. I have been a customers for years and recently lost my phone on 26 July 2024 and submitted a claim on 27th.  I have paid $18.99 plus tax for years for my device protection plan and als...

Not helping me with my lost phone

I have lost my phone on 21 august 2024 then i contacted likewize support team but they didn't help me instead they are rejecting my service request. I have been paying them $24.85/ month past one year by trusting them that they will help me in terms ...

Untrustful by I've been here awhile
  • 428 Views
  • 3 replies
  • 0 likes

My phone was stolen, and it wasn’t replaced.

Although Likewize said they would review my claim within 2 business days, I received a denial email just an hour later. It was fast and not fair. My work depends on my phone, and when I first arrived in Canada, my relatives, long-time Rogers customer...

Resolved! Likewise Device Protection

I lost my phone on 26th of December and went to Rogers retail store to file a service request.I explained them the whole issue. And what happened next is that the claim was rejected after a day without any solid basis of rejection.Basis of rejection ...

Gsj by I've been around
  • 7929 Views
  • 15 replies
  • 2 likes

Unhappy with Likewise Protection

Hi, please must read and reply me for help please , it’s my ever worst experience in my life about getting claim from likewize protection , have losted my mobile phone on Feb 24 ,2024 and it’s been like 4 months till now , but nobody helped me in thi...

Resolved! My friend's phone number is out of the country.

My friend has the number +1 Removed phone number **Keep personal info private**- RogersZia and he is currently outside Canada and subscribes to you. He lost his SIM card and wants to entrust me to get him a new phone card... What are the procedures s...

Khoqaily by I've been around
  • 633 Views
  • 1 replies
  • 0 likes

Lost device claim rejected

I lost my phone sometime last week, i called for a replacement and was told i will get an email only to be told i was rejected. I have paid up two phones. This is my first time in five years to lose a phone. This is beginning to look like a scam clai...

User8531 by I've been around
  • 415 Views
  • 1 replies
  • 0 likes

LikeWize Claim Not Honoured and False Allegations of Service

Hi my Name is Leo and I had bought two brand new Iphone 14 Pro devices last year. One of my devices was a iPhone 14 Pro Purple with 128gb, the other was a 2nd line Iphone 14 Pro Gold with 256gb. The promotional offer at the time was get 1$ Device pro...

lennya2 by I've been around
  • 477 Views
  • 1 replies
  • 0 likes

Brand new phone bought at Rogers store BLACKLISTED

I do not understand how a brand new phone I purchased from the Rogers store ends up blacklisted and I’m told they need to “investigate”.  I bought it 2 weeks ago.  Just two weeks ago brand new… I went back to the store with my receipt in hand and the...

crossb75 by I've been here awhile
  • 3584 Views
  • 4 replies
  • 0 likes

DISSATISFIED from LIKEWIZE

I got my phone back in june 2023 and lost it recently. Since then, I am trying to get in touch with likewize, they are sending us to rogers and rogers says they can’t help us out. Likewize is saying everytime we contact them that someone will contact...

Likewize Claim

I have lost my device on Dec 29 and I filed my claim. They have requested for documents (Service Request Statutory Declaration (which was filled and submitted (Accepted) , Proof of ID (Driver License with my current address on Rogers Account (Accepte...

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manbirgill by I've been around
  • 5397 Views
  • 5 replies
  • 1 likes

Likewize for Business not Replacing Device

Facing issue from past 1 month no one is helping. I have 3 business accounts bought 2 phones on 1 of the accounts and lost 1 handset. Was paying for likewize insurance everyone and now they are not giving me the replacement phone   ***Added Labels **...

Nejma by I've been around
  • 660 Views
  • 1 replies
  • 0 likes

Rogers ignite tv box charge

I had rogers ignite internet and also sent the tv box as a promo even though i said i wont use it i was sent it anyways. I have since moved 6 months after to a new location where i cant get internet service so i had it canceled. I was only told to re...

dylancote by I've been around
  • 1371 Views
  • 1 replies
  • 0 likes

Proof of Purchase

HelloI have lost my phone and working with likewise to claim my phone. I received order agreement online which does not have IMEI of phone but have my name , device , purchase amount and proof of purchase I received with shipping box does not have pu...

AS93 by I've been here awhile
  • 1961 Views
  • 4 replies
  • 0 likes

Phone was lost after sent in for repairs

Rogers asks me pay for phone i sent in for camera repair. When my camera on my s20ultra stopped focusing I sent in for repair as I had 1 year warranty. They sent me a loaner while they fixed it. I never received my phone back for 2 months and when I ...

Bosshoss46 by I plan to stick around
  • 1933 Views
  • 8 replies
  • 0 likes
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