Infinite Plan - Data overages?
So dashboard says we're on an Infinite plan, but now they're trying to charge us for extra data. What gives? *Added Labels*
Forum Posts
Review of customer support from xmas till today - mostly good, with some suggestions for improvement
I will start off this post with my overall assessment. I give Rogers 8 out of 10 for their performance in customer service of late. I am happy that all my service needs have been satisfied, although the process could have been smoother. My last state...
Resolved! Paying Off/Terminating Device Financing Agreement - Options?
If I pay off my remaining device balance or tab, am I able to lower my phone plan price after? **Labels Added**
Resolved! Upgrade with Upfront Edge but keep current plan?
Is it possible to upgrade a phone, but keep your current plan? My partner and I are both on a Talk & Text w/2GB (No Tab) plan. Unlimited Canada-wide voice and text, call display, VM, 2500 call forwarding minutes, conference call and call waiting (we ...
Resolved! Switching to Infinite means Downgrade fees??
Has anyone else experienced this? I have 3 share everything lines. 2 of them are coming up for upgrades. I went to the store to price out switching to Infinite. I was told I would be charged a $400 approx down grade fee on my third line for the devic...
Resolved! Confusing Cellular Plan Choices
I have the "share everything" Legacy Premium plan with 2GB of data, 2 iPhones and 2 iPads. Pretty Simple! One phone is at $90/mo and the other is $65/mo. ie. Talk - Unlimited Canada-wide Calling; Text - Unlimited CanadaWide Sent & Received Text, Pict...
Resolved! Roam Like Home triggers
From the FAQ: What actions trigger the daily charge? The daily charge of $5/day* will be triggered by the first instance of either a voice call (made or received), outgoing text or MMS, or the use of data over the network when roaming in the U.S (lik...