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No data on phone

On Oct 20 2022 I added 10g of data to an existing Talk & text plan. Got a new iPhone SE. Phone and text work, but Data has not worked ever. Several calls to Rogers tech. Today Dec 3 2023, Went to Rogers store tons of trouble shooting , new SIM card, ...

kegoneill by I've Been Here Awhile
  • 153 Views
  • 2 replies
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Infinite Plan - Data overages?

So dashboard says we're on an Infinite plan, but now they're trying to charge us for extra data.  What gives?     *Added Labels*

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fgfgf by I Plan to Stick Around
  • 718 Views
  • 1 replies
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Resolved! Roam Like Home triggers

From the FAQ:   What actions trigger the daily charge? The daily charge of $5/day* will be triggered by the first instance of either a voice call (made or received), outgoing text or MMS, or the use of data over the network when roaming in the U.S (l...

nsarine1 by I Plan to Stick Around
  • 16541 Views
  • 52 replies
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Resolved! Upgrade with Upfront Edge but keep current plan?

Is it possible to upgrade a phone, but keep your current plan? My partner and I are both on a Talk & Text w/2GB (No Tab) plan. Unlimited Canada-wide voice and text, call display, VM, 2500 call forwarding minutes, conference call and call waiting (we ...

Bokehman by I'm Here A Lot
  • 1446 Views
  • 1 replies
  • 1 likes

Resolved! Switching to Infinite means Downgrade fees??

Has anyone else experienced this? I have 3 share everything lines. 2 of them are coming up for upgrades. I went to the store to price out switching to Infinite. I was told I would be charged a $400 approx down grade fee on my third line for the devic...

Sitcomgirl by I've Been Around
  • 1658 Views
  • 1 replies
  • 0 likes

Resolved! Confusing Cellular Plan Choices

I have the "share everything" Legacy Premium plan with 2GB of data, 2 iPhones and 2 iPads. Pretty Simple!  One phone is at $90/mo and the other is $65/mo.   ie. Talk - Unlimited Canada-wide Calling;  Text - Unlimited CanadaWide Sent & Received Text, ...

Cell plans.jpg Cell Plans 2.jpg
User14 by I'm a Trusted Contributor
  • 7089 Views
  • 9 replies
  • 0 likes
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