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Incompetence & Vague Assurances

April 29th, 2024 Brutal experience with Rogers. I'm with Fido and wanted to get the Google Pixel 8 Pro in December due to a great deal. Ordered it. I saw that Rogers offered a 5G network for the same deal. I tried to switch. They cancelled the Fido p...

Jefflant17 by I've been here awhile
  • 285 Views
  • 2 replies
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Shared vs. Non-Shared Minutes

I am not sure what this is. For my wireless line, on my bills I can see two entries under 'Usage Summary':Voice (S) Unlimited Shared Minutes: XXX MinutesVoice Non-shared Minutes: YYY MinutesI cannot figure out the distinction between the two categori...

MichaelYYZ by I plan to stick around
  • 490 Views
  • 1 replies
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Resolved! Move from individual to family plan

Hi there, me and my wife has individual Rogers plan, is there a process to merge them as a family plan or into one account and share them with each other? I want to mainly use it for upgrade phones. plans etc   **Labels Added**    

navin19852 by I've been here awhile
  • 1335 Views
  • 3 replies
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No data on phone

On Oct 20 2022 I added 10g of data to an existing Talk & text plan. Got a new iPhone SE. Phone and text work, but Data has not worked ever. Several calls to Rogers tech. Today Dec 3 2023, Went to Rogers store tons of trouble shooting , new SIM card, ...

kegoneill by I've been here awhile
  • 999 Views
  • 2 replies
  • 0 likes

Infinite Plan - Data overages?

So dashboard says we're on an Infinite plan, but now they're trying to charge us for extra data.  What gives?     *Added Labels*

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fgfgf by I plan to stick around
  • 1191 Views
  • 1 replies
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Resolved! Upgrade with Upfront Edge but keep current plan?

Is it possible to upgrade a phone, but keep your current plan? My partner and I are both on a Talk & Text w/2GB (No Tab) plan. Unlimited Canada-wide voice and text, call display, VM, 2500 call forwarding minutes, conference call and call waiting (we ...

Bokehman by I'm here a lot
  • 2181 Views
  • 1 replies
  • 1 likes

Resolved! Confusing Cellular Plan Choices

I have the "share everything" Legacy Premium plan with 2GB of data, 2 iPhones and 2 iPads. Pretty Simple!  One phone is at $90/mo and the other is $65/mo.   ie. Talk - Unlimited Canada-wide Calling;  Text - Unlimited CanadaWide Sent & Received Text, ...

Cell plans.jpg Cell Plans 2.jpg
User14 by I'm a trusted contributor
  • 10095 Views
  • 9 replies
  • 0 likes
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