Hi,I’m so disheartened with the charges I received today. I did my research before heading out overseas for 5 weeks. The best option for me was to buy a hotspot from the country I was in, allowing multiple devices to have wifi at all times. I don’t u...
Hello, Rogers community. Today I got my bill with extra charges mentioned in it about roaming charge for 1 day only. I was out of Canada for about 5 days and I did not make any calls or used any data still I got charged for roaming. When I asked c...
I’ve had the same text message from Rogers sent to me 4 times (so far) in the last hour. I’d like them to stop. The virtual assistant is useless for this type of thing and I’m reluctant to spend my Saturday on hold waiting for a Rogers rep to talk to...
Received notification that I was roaming while in between Sutton and Abercorn in the eastern townships. I called to complain and find out how to avoid. Apparently if no calls are made or text sent or received no charges will occur. what are we suppos...
If I'm out of the country and use my hotel free Wi-Fi will I still be charged $15/day? ***Edited Labels***
So I’ve been with Rogers cellular for a number of years on and off and for internet and TV for at least 15 years. Ever since they implemented this stupid roam like home feature it’s been a disaster. I cannot completely turn off my phone when I am abr...
I want to start by saying that I have been a customer of Rogers since 2008 (15 years). Rogers changed their policy regarding the service to being able to charge customer for up to 20 days. I was under the impression that I would only be charged for 1...
I have a Can-US plan and will be in the US for six months... are there any limits for continued US usage? (I'm concerned that I might accidentally stumble into something similar to the ROGERS-EXT "fair use" policy and have my service suspended while ...
can somebody tell me where I can find the 'pay per use' rates while traveling in the US? I'm a Michigan/Ontario truckdriver and I want to ditch my roam like home.... $10/day is getting rediculous! **Labels Added**
Is there any way to turn off roam like home permanently and just use international minutes?I need to make 2 phone calls when I'm away on two different days, seems ridiculous to pay $30 with RLH. ***Added Labels***
Travelling to Florida for 8 weeks. Just wondering what is the best option to take for using cell phone other than Roam like home as it looks very expensive to do when you have two phones. Is Canada-US wide text and data plan a good option? any other...
Does anyone know if the daily Roam Like Home international rate includes calling the US from abroad or does it only include calls to Canada? Thanks. ***ADDED LABELS***
Prior to arriving in Costa Rica, I checked the website and spoke with a Rogers representative to confirm the $9.99 /day for 10MB i would be charged because I had a full schedule and would not have time to find alternative phone options for a few days...
Billed roaming charges. Was not in USA. **Labels Added**
Hey!I was recently charged for 10 text messages that were apparently sent from the us from Canada. I am very frustrated as Rogers claims that they “verified” the texts and they were valid.I was unable to find any such messages on the phone. I was ori...
I hope someone can help. I have not received SMS text (verification code for web banking) from my bank in Italy for the past three weeks. I called Rogers and they say it is not on their end. I called the bank in Italy and they say Rogers is blocki...
We pay the highest internet fees and phone fees around the world! God forbid you travel. Then it’s $15 a day plus the rest of the they charge! It’s time to shut Rogers down!!! ***Edited Labels***
I was in the US when the outage occurred, paying an extra 12 bucks a day. Yea, I get the 5 day credit, but that doesn't help with the extra 12 dollars. Tried to talk to customer service, an they said that since I sent a couple texts (thanks to the ...
no internet and no phone service with rogers we roaming international.. any idea why? ** Edited Labels ***
I have a Rogers plan: Infinite +10 - No Tab. Can I call/text in USA? *Added Labels*