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Roaming charges with cellular data off and roaming off

Hi,I’m so disheartened with the charges I received today. I did my research before heading out overseas for 5 weeks. The best option for me was to buy a hotspot from the country I was in, allowing multiple devices to have wifi at all times. I don’t u...

Nnash by I've Been Here Awhile
  • 3005 Views
  • 8 replies
  • 0 likes

Resolved! ROAMING CHARGES

Hello, Rogers community.    Today I got my bill with extra charges mentioned in it about roaming charge for 1 day only. I was out of Canada for about 5 days and I did not make any calls or used any data still I got charged for roaming. When I asked c...

AMANGANDHI by I've Been Around
  • 6768 Views
  • 29 replies
  • 0 likes

4 texts from Rogers in an hour

I’ve had the same text message from Rogers sent to me 4 times (so far) in the last hour. I’d like them to stop. The virtual assistant is useless for this type of thing and I’m reluctant to spend my Saturday on hold waiting for a Rogers rep to talk to...

Keppoch by I've Been Here Awhile
  • 141 Views
  • 4 replies
  • 0 likes

Resolved! Roam Like Home

If I'm out of the country and use my hotel free Wi-Fi will I still be charged $15/day?       ***Edited Labels***

Bim95 by I've Been Around
  • 160 Views
  • 1 replies
  • 0 likes

Roaming charges rip off and rude staff

So I’ve been with Rogers cellular for a number of years on and off and for internet and TV for at least 15 years. Ever since they implemented this stupid roam like home feature it’s been a disaster. I cannot completely turn off my phone when I am abr...

Roam Like Home Charges

I want to start by saying that I have been a customer of Rogers since 2008 (15 years). Rogers changed their policy regarding the service to being able to charge customer for up to 20 days. I was under the impression that I would only be charged for 1...

Anzats by I've Been Here Awhile
  • 222 Views
  • 3 replies
  • 0 likes

Canada-US Plans - Maximum time/usage limits while in the US

I have a Can-US plan and will be in the US for six months... are there any limits for continued US usage? (I'm concerned that I might accidentally stumble into something similar to the ROGERS-EXT "fair use" policy and have my service suspended while ...

narfit by I've Been Around
  • 80 Views
  • 1 replies
  • 0 likes

Resolved! Pay Per Use Rates for U.S

can somebody tell me where I can find the 'pay per use' rates while traveling in the US? I'm a Michigan/Ontario truckdriver and I want to ditch my roam like home.... $10/day is getting rediculous!      **Labels Added**    

tremelman by I've Been Here Awhile
  • 1390 Views
  • 12 replies
  • 0 likes

turn off roam like home permanently

Is there any way to turn off roam like home permanently and just use international minutes?I need to make 2 phone calls when I'm away on two different days, seems ridiculous to pay $30 with RLH.       ***Added Labels***  

RM6 by I'm Here A Lot
  • 294 Views
  • 1 replies
  • 1 likes

Roaming Options While Travelling in the U.S

Travelling to Florida for 8 weeks. Just wondering what is the best option to take for using cell phone other than Roam like home as it looks very expensive to do when you have two phones.  Is Canada-US wide text and data plan a good option? any other...

Ezio1 by I've Been Here Awhile
  • 305 Views
  • 4 replies
  • 0 likes

Roam Like Home when calling US

Does anyone know if the daily Roam Like Home international rate includes calling the US from abroad or does it only include calls to Canada?  Thanks.   ***ADDED LABELS***

traveller by I've Been Here Awhile
  • 93 Views
  • 1 replies
  • 0 likes

charged for unknown us text messages

Hey!I was recently charged for 10 text messages that were apparently sent from the us from Canada. I am very frustrated as Rogers claims that they “verified” the texts and they were valid.I was unable to find any such messages on the phone. I was ori...

No SMS text from Italian Bank

I hope someone can help.  I have not received SMS text (verification code for web banking) from my bank in Italy for the past three weeks.  I called Rogers and they say it is not on their end.  I called the bank in Italy and they say Rogers is blocki...

LGhelp by I've Been Here Awhile
  • 245 Views
  • 5 replies
  • 0 likes

Resolved! Everything cost too much in canada

We pay the highest internet fees and phone fees around the world! God forbid you travel. Then it’s $15 a day plus the rest of the  they charge! It’s time to shut Rogers down!!!   ***Edited Labels***

Roam Like Home Compensation

I was in the US when the outage occurred, paying an extra 12 bucks a day.  Yea, I get the 5 day credit, but that doesn't help with the extra 12 dollars.  Tried to talk to customer service, an they said that since I sent a couple texts (thanks to the ...

Resolved! Using my plan in USA

I have a Rogers plan: Infinite +10 - No Tab. Can I call/text in USA?   *Added Labels*

Sylvie9 by I've Been Here Awhile
  • 255 Views
  • 1 replies
  • 0 likes
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