So I’ve been on vacation for well over 2 weeks now and I turns out that I’ve been charged for roam like home EVERYDAY since I’ve been gone! On my plan it says international texts are unlimited and I have not used data once! How am I supposed to affor...
I traveled to US/Mexico for 7days. I turned off date roaming off and used eSIM while I was in Mexico. After I came back to Canada , I received unexpected bills. They charged $15/day for roaming every single day I was there. I followed the eSIM instru...
Hi Guys,Hope you can help me out.I am currently abroad in Mexico. I just made call with Wifi Calling On, to a 416 and an 1-844 numbers. My data roaming is turned off as well but I didn’t have my airplane mode on…. Do you guys know if this is treated ...
I will be travelling to Japan for a week and 3-4 weeks to the Philippines.If I take my SIM card out when I leave Canada, then put it back in when I come back, will I be charged?Will there be any other charges and/or changes to my bill? Or will it be ...
I was promised USA roaming with my package but never received it and when I explained it to customer service all they could offer me was 2 gigs of extra data for 2 month to make up for not getting what I was promised ***Edited Labels***
I'm traveling for the first time from Canada to US. What can I do to avoid roaming charges on my phone? *Added Labels*
I’ll be visiting Paris in the near future and I’ve been investigating buying an eSIM “card” rather than pay (through the nose) for Rogers’ Roam Like Home. So I’m wondering if there’s anything I need to know beforehand that isn’t necessarily explained...
I will be travelling outside of Canada, and I only need to receive text messages, such as authorization codes. I won't be using cellular data to surf the Internet or make calls with my Rogers phone. I am thinking of turning off "cellular data" in my ...
So I’ve been with Rogers cellular for a number of years on and off and for internet and TV for at least 15 years. Ever since they implemented this stupid roam like home feature it’s been a disaster. I cannot completely turn off my phone when I am abr...
I have a $12 charge for roaming usage for AT&T Wireless/USA. I DID NOT absolutely roam for even 1 minute as I was not out of the country. I have been unfairly charged in the past and when I contacted Rogers, their agent was so rude and refused to r...
I am travelling to Singapore for a week and all the eSIM services I have been exploring state the roaming must be turned on in order to use it. I don’t want to incur roaming fees, is that even possible? Thanks ***Edited Labels***
At the very moment i am using Rogers plan which gives me liberty of free roaming to US / Mexico. since I am abroad due to nature of my work and using Rogers services on Wifi, noticed for last 2 months that I got billed for roaming charges , whereas f...
When I am in the USA and use Android Auto Google Maps, do I get charged that $12/day roaming fee if I keep my mobile data on? Is it using my phone's data or GPS satellite? *Added Labels*
Chatted with Rogers support on this and other issues, but who in their right mind at Rogers approved this? Turning Roam like home off, needs to be done via a chat or by calling Rogers. There is no other way! Not in the Rogers app and not on website. ...
Hello my name is amanda And I went to jamaica for a month and one week, and I was on roam like home for the whole time for fifteen dollars a day, but then when we got back we had a 2200 roaming charge for 1 week. Office of the president has not been ...
Hey!I was recently charged for 10 text messages that were apparently sent from the us from Canada. I am very frustrated as Rogers claims that they “verified” the texts and they were valid.I was unable to find any such messages on the phone. I was ori...
I am currently travelling in the UK and looking to check if I've incurred any possible Roam Like Home charges. I am set up on an eSIM and I am aware of the ins and outs. I also called international customer service and they said there is no way to ch...
I am using roam like home when traveling aboard can I text people back home with no charges? ***ADDED LABELS***
I've encountered what seems like an anomaly, or possibly a norm with Rogers. Rather than the network section, I find it more fitting to discuss this in Account Support. Mods, please relocate if you all deem it appropriate. While my Android phone is...
Traveling to the states tomorrow for 6 days. What’s the best deal to allow me to use the phone as I do in Canada? ***Added Labels***