We have a digital VIP cable package together with an HDTV Speciality package, total cost $112 which quite frankly is excessive based on the actual channels we regularly watch. We would like to start from scratch again and switch to the basic digital ...
Over the past year or so, Rogers has been continually adding the Super Sports Pak to my Ignite TV account, even though I have never requested it. Each time this has occurred, the first information I received was an email "confirming" changes to my se...
I just realized that I've been getting charged for a cable box rental at approximately $12 per month that I had returned in 2017. For 3 years now I've been paying for this rental even though I had returned as it wasn't being used. What are my options...
Hi All I've been back and forth with Rogers for almost 2 years now, re the ridiculous charge for my senior father who only has a home phone and TV. Over the past 2 years, his bill has increased exponentially. He is now paying 195.00 a month for a h...
We are new customers to Roger’s for about one week. We have trouble from day 1. We had to get a repair person in on day 3 because the system kept freezing up. We purchased the flex 10 package and have not been able to access the system due to ...
Hello, I returned Rogers's equipment on January 27, 2023. I have Equipment the return form. Legacy Customer Premise Equipment Serial Number: 251185xxxxxx Legacy Customer Premise Equipment Serial Number: SATxxxxxx I keep getting e-mails requesting e...
Outrageous I called rogers today to have the whole Home PVR service added to my TV. I was refused saying the next boxed that I am paying for are not able to handle this . Then came the big sales pitch....she said I need the Ignite system to get the s...
Hello all, Hoping someone can assist me, this is all confusing to me (Rogers unfortunately has made it worse with conflicting information). A couple of months ago I contacted Rogers in order to move to a lower tier of TV due to a special expiring...
I was wondering how early of a notice do I need to give Rogers to reinstate my internet after a temporary hold? Originally n my back to service date was set as April 8, but I may need to reinstate it a few days earlier than that - just not sure the e...
I have timers, camera's etc running off my internet so I'd like to keep it active and only suspend the tv portion. **Labels Added**
To Whom it may concern, I have been trying for one month to get a second to ignite the TV box. I called 888-764-3771 at least three times and waited for someone to answer my call for at least 2 hours, but no one came. Finally, I went to a Rogers st...
I have a Rogers Popular TV Package (non-ignite TV I guess). I used to be able to watch TSN, Sportsnet, etc. from my computer. But now I'm getting an error on both platforms saying that my subscription has expired. What's going on here? Do I need ig...
If Basic channels are included in my retirement home, how do I add additional channels such as a Sports package? *Added Labels*
I recently switched providers and had everything cancelled at rogers. Internet and Phone have disappeared from my rogers account which is to be expected, but TV is still there and I still have the options to change package or add stuff to it. I got c...
Rogers Please bring back this channel. Peachtree is a great choice for those that love sitcoms. Where else can I watch "last man standing *Edited Labels*
Rogers is now continually misrouting calls for digital cable support and wasting customers time!!!! The IVR system recognizes phone number associated with the account and yet still routes it to the Ignite TV group. Support calls are now taking more t...
Rogers Business TV. Nextbox 4k. Of the four non-PPV 4K channels available on the service only one is included (Now4k/StingRay, ch 999) with the VIP subscription. Although TSN and SportsNet is included in the subscription their 4K versions are not (T...