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Upfront Edge Billing issue

I bought a new phone and send my old one back to then the tried to charge me 400 dollars because apparently the SIM card tray wasent with my old phone i sent back. Not sure why it wouldn’t have been but it was a month long battle and then I get a ema...

Hulk50 by I've been here awhile
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Phone buyout

2year contract just ended and can't return my phone as it has a crack.  Works fine for me and no problem keeping it.  Almost $500 to buy it out.  My bill lowered from $105 to $65 a month.  I continued making the $105 payment on the first and second b...

Upfront Edge Device Return

I have been a Rogers mobile customer for over 10 years, not that anyone in their customer service department seems to care. I added another line and ported my wife's number over, closing her previous Rogers account. She was told by Rogers that if she...

Resolved! Upfront Edge amount

I want to get a new phone. My current phone has 7 months remaining. My remaining financing balance is $529.38 and my Upfront Edge amount is $683.00. Do I have to pay the Upfront Edge amount or just the $529.38. I want to return the device. I'm gettin...

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