My current bill indicates the following: "Your services include:Unlim Can-Wide Calling//-Unlim Can-Wide Txt,Pic&VidMsgs//- 1000 LD mins frmCan to US&1000 Intl LDmins frm Can to BGD, CHN(incl.HK), IND, MEX & UK.See rogers.com/longdistancefor pay-per-u...
Good morning, In August, I financed a new phone from Rogers for my personal line, and added a plan to my old (bought) phone for my business. My health has taken a major decline with my neurocognitive disease and therefore, I am unable to work or op...
I'm trying to get the Samsung Galaxy TAB S9 FE, I understand the $10 fee is the cost of the tablet for 24 months, I also understand the $20 monthly fee for the Tablet line, what I don't understand is why it says No Data? Will the Data of this line be...
I accepted the customized offer for the 5G Infinite Premium on my account, checked the box that I read the terms and conditions, clicked ok, got the browser confirmation that my plan was now active. When I went back to my mobile dashboard there wa...
Can people call me from the united states and not get charged long distance if i have the premium phone plan with unlimited calling to/from united staes canada and mexico like and do i need the international calling package if i have that plan ? Its ...
Why I Regret Switching to Rogers: My Billing Nightmare After six years with Virgin Mobile, I decided to switch my mobile service to Rogers less than 30 days ago. Their offer? A new Google phone for just $5 a month. It sounded like a great deal and wa...
The customer support team needs to improve their skill. I see my bill is wrong: $39.95 with the plan itself and I am supposed to have $5 discount for setting up the auto payment, but I did not get the discount. I went on online chat to find out w...
My plan name is 5G Infinite Premium with 1000 US & 1000 Intl Long Distance minutes. I called Rogers to confirm which countries are included in the 1000 international minutes, and they told me that India is included and that I could make calls to Indi...
I was promised USA roaming with my package but never received it and when I explained it to customer service all they could offer me was 2 gigs of extra data for 2 month to make up for not getting what I was promised ***Edited Labels***
I recently made the switch from Fido to Rogers for my network service, enticed by the promise of a $29 plan with 50GB. However, upon receiving confirmation, I was shocked to discover that I had been enrolled in a $39 plan instead for same data plan. ...
Recently bought my new Samsung galaxy watch 7 Ultra. Directly from the manufacturer Samsung as they have way better deals with trade in and pre ordering ect. Is there anyway to have a BYOD andriod watch plan with number share or is rogers still one o...
yesterday called to add a phone line, after 5 min she ask do you want to move ur phone line? what a surprise. told her if I have to move my line, I don't need to call you guys, hung up and called again, again asked for available plans, another girl ...
Trying to type this up in a calm fashion as I don't want to appear overly angry or disappointed with Rogers, as I usually am. Outside of the many issues I've had over the years, recent interactions with Rogers has not been uniform. Just spent last fe...
I recently called Rogers with a technical issue and before I was transferred to tech support, the customer service rep asked me if she could look at my plan and see if I was interested in a new plan for less money. I agreed.I was on a plan that had f...
Got an offer to switch my plan within the app. To pay the same for more. So obvious no brainer. 130 gb at 1gb speeds for 60$ i agreed. Followed the prompt's. Consent. Terms of service etc. waited for an email. No email. No trace. Its been 3 days. Rep...
My phone plan is coming to an end soon and it looks as though I'll have to get a new plan regardless of if I keep my phone or get a new one. All the plans show the $5.00 automatic payment discount. Is there an option to opt out of the automatic payme...
Hey all, i have a tablet plan, it previously was a "network access plan" and i was only connecting to LTE+, meanwhile another line on the same account was a "tablet access plan" was able to connect on 5g. I contacted support and asked them to change ...
Going to US for a week. My Canada Rogers plan states : Unlimited Canada+US Calling (to/from)Unlimited International Text, Picture and Video MessagesMonthly data at speeds up to 150MbpsAccess your data from Canada+US My Question is : does it mean i ca...
When I contacted Rogers customer care to inquire about available offers, a representative informed me that as a loyal customer, I was eligible for a $45 plan with 75 GB of data. Additionally, she assured me that the plan included free calling and tex...
After an in-store visit and over 3 hours on the phone with mostly rude CSRs I have realised Rogers is not willing to offer my mom, who is a senior and has been a loyal customer of Rogers for 23 years, a reasonable wireless plan. Apparently no discoun...