I’ve been with Rogers since July 2005, and while the customer service I’ve received over the years has been very good, I’m genuinely curious as to why there are no apparent benefits for staying with the same provider for such a long time. After four ...
I am thinking to cancel for this company because they are lier. before they said only charge $91.99 per month, and a few months later come up to $100.04, and now go up to $113.84 per months without reason??? I need my money back and will go to diffe...
My wife is paying $74 for 50Gbs BYOD. A coworker was just offered $60 for 130 Gbs and this includes phone payments. Bother are existing customers. how is this fair? *Added Labels*
I have been on hold waiting for someone to pick up on the 1-866- Rogers1 line for 1 hour and 57 minutes-I was already disconnected by Rogers “due to high volume” 3 previous times today.Is Roger’s not offering support anymore?My call is with regard to...
Hi Community, Has anyone else experience aggressive pricing plans from other providers? I have been with Rogers for 25 years and this is first time I am seeing the competition be so aggressive. I changed providers on 2 mobile phones and cancelled ...
I switched from Bell to Rogers after a visit from an Rogers seller. However, he never informed me about any one-time charges.Also, the monthly plan he promised turned out to be more expensive than what he had explained.I complained to him, but he onl...
Looking to confirm if this Rogers Winback department and resource that's reaching out to me is legitimate. Phone number is: 1-855-879-6170 ***Added Labels***
After more than 20 years with Rogers, I’m honestly so disappointed with how they handle loyal customers.I recently reached out to see if I could lower my monthly costs, especially since Telus and even Fido (which Rogers owns!) have much better prices...
I wanted to share my recent experience with Rogers in case it helps someone avoid the same trap. I recently moved back to Rogers from Telus after getting a call from Fido (owned by Rogers) offering me a “Welcome Back” plan for $35/month per line (I g...
Do retired employees get a discount? If so how long do they get it? ***Added Labels***
I’ve been with Rogers for 17 years with no gaps or interruptions. Of course, I’ve had to fight it out with them often for all sorts of reasons, but the biggest insult to me is that after finally cancelling and moving my business to Bell, that is when...
Hello, I used to have multiple products from Rogers and I recently ported out 7 cellphone lines from Rogers to Bell. I received a call from Ekta, an Ambassador team member with a win-back offer 15 days ago and we agreed that she would call back in 2 ...
Hello, I want to commiserate I hope with other people here just to get the stress out. I called Rogers on March 15 to continue a discount at my daughter's student house. They tried to upsell me but I said no I didn't want to pay more. They offered ...
The challenge of connecting with a specialist to ask a question about my bill and a missing discount credit is ridiculous. I’m literally trying to understand why the accessibility discount wasn’t included on my bill even though I got approved for it ...
I have spent 5 hours with Rogers technical support and no one can fix a glitch where I cannot access my offers page, I get an error. They simply say they cannot fix it. It seems to be linked to my account. I have a Rogers Preferred plan, so I want to...
How do I get someone who can speak to me regarding customer loyalty and new plans. I got a quote from Telus for a corporate discount through my company. Rogers was not able to match but when I filled out the form for Rogers to get back to me regardin...
Sign up with a telemarketer for a mobile plan of 175GB with Canada and USA roaming included for 40$When I got my first bill it’s showing $80. And I can get through to Roger’s on the phone.Anyone else have this issue? ***Edited Labels***
I recently moved to Toronto and set myself up with Rogers internet on a 24 month contract. After 2 months I decided to look into getting Xfinity TV as well. I was quoted a bundle price that's less than what I'm paying now just for internet. The a...
When I joined Rogers 4 years ago me and my partner were set up on a business plan. We don’t have a business and this was incorrect. I, like many others, am now looking for ways to save money in all aspects of life. So I spoke to your team today to tr...
Despite assurances from your customer care team, I have been overcharged, misled, and denied the plan that was originally promised to me. Issue Summary: December 29, 2024 – I was offered a $35/month plan with great benefits (200gb, 1000 LDS, Can usa ...