I bought an iPhone 14 Pro 256 GB while I was onboard for the Infinite Plan. Got it from the store in New West, where the sales person gave me a FREE sim to share data if I have another device. Now I received an absurd bill of 191.62 dollars after I p...
Rogers advertises Crave TV with Starz for $23.95. However, in my account there is no button to select this option; I only have an option to subscribe to Movies Pack (with Crave) for $28.95 or Crave on demand for $19.95. Is the first option no longe...
I received a text message from Rogers about a promotion, it looked like this: When I logged in, the only promotion I could see was for going to a share everything plan. Those are not the same thing at all. Why send a text message about free data...
I would like to confirm that the person selling door to door products is legit.I have his employee ID number and his email. How can I do that? **Labels Added**
Folks I was offered a decent plan for 4 lines ( for me and my family) …3 should have been identical and 1 was CANADA/US calling that I use for work EXCEPT they put to wrong line on Canada/US calling….need it fixed ASAP other wise I will be charged ...
I’ve had the same text message from Rogers sent to me 4 times (so far) in the last hour. I’d like them to stop. The virtual assistant is useless for this type of thing and I’m reluctant to spend my Saturday on hold waiting for a Rogers rep to talk to...
Well its a boring time on hold with Rogers the last two days, might as well pass the time. So after visiting two Rogers stores yesterday, showing my face to the camera, waiting in my car to go in, I was told the exact same thing at both locations....
Not much has changed. Now 2023, I have 2 Motorola Edge Plus phones I got with my contract November 2020 just as it was ending and minimal cost to pay off the phones I had. Almost $2600 for the 2 Motorola's. Trade-up quote I just had was $0!!! Both ar...
After making payment arrangements with Rogers and following through with my end of the bargain, they won't respect that I paid over 1000$ and their offer to provide a credit to my account due to buying a cellphone off them with device protection and ...
Ive been with rogers for almost 15 years and it seems bell can get me a better deal on the new 23 series phones. I asked if they could atleast match and they said they couldnt. Does loyalty not matter anymore? Just curious. I love rogers but may be t...
Hello, I am attempting to access an offer received by text from Rogers a few days ago. The link is broken and there is no similar offer on my account. I have tried from my phone as well as my laptop. Just finished a chat with a specialist and it w...
Hi,Is this a legit rogers number : 1866 469 3904He called me, and said he is from ntt calling on behalf of rogers. Offered me a package of rogers ignite with basic cable for 64 bucks. ***Edited Labels***
Long story short: I recently switched to another carrier. As a result of that, 5 days ago I get called by Fido/Rogers winback team and was presented with a Rogers offer. I accepted it, went through all steps on the phone. Account got created. I was t...
Every year promos on package expire and have to call in. So frustrating this year call in given a price well above what I’m paying I said no please cancel after over 30 years and response was ok Really??? Can I send you to retention or a supervisor t...
I'm thinking of ordering a new cell off rogers.com so I can save the 50.00 setup fee, but I was wondering how soon I have before the new phone has to be online?I just want to make sure I know the proper way to transfer my old phone to the new one bef...
I'm starting to be reminded as to why I left Rogers as a Internet provider in 2021 ... the bill never reflects all the discussions you had with customer service reps. I decided to come back to Rogers after I was offered a deal from Bell but Rogers ca...
Why can’t I sign up for Disney+? I have the Popular bundle with 45 Channels and 44 Flex Channels, 500u for internet, and home phone.So my question is, why isn’t Rogers offering the 12 month Disney+ deal for my package ?I noticed that it’s offered t...
I have been billed more then what is on my contract agreed on Jan 9th **Labels Added**
I have spent to many hours on the phone with Rogers l have been promised a price and it was never applied to my account l called again this morning the call back time was nearly 11/2 hrs finally l got a live agent haha!!! She found the error,put me o...
When I switched plans in February to Ultimate Everything, I was told I get Disney Plus for 12 months for free, and a link showed up on my login page saying click here to add it. Tried again and again, does not work. 65 minutes on the phone with two...