For technical reasons I want to keep my Legacy Phone, Internet and TV services but Rogers won't give me any promotional discounts any longer. I just spent 2 hours in chat, was promised a connection to a supervisor but after 30 minutes it never happen...
I just realized that I've been getting charged for a cable box rental at approximately $12 per month that I had returned in 2017. For 3 years now I've been paying for this rental even though I had returned as it wasn't being used. What are my options...
I'm currently being charged for these 2 items, Premier is $32.48 and Premier Specialty Pack is $68.00. I can't seem to find a channel line-up for the Specialty Pack, but when I look on the Premier list, it seems that's exactly all the channels I hav...
I have received three calls from NTT. First call went to voice mail. I wasn't interested.The next day they called back, and couldn't understand I wasn't interested. So the next day, yesterday, they called back. And insisted they had a deal for me. I ...
Does anyone have the basic cable how much do you pay and do you steaming service to. Line stacktv tv netflicks or crave if so do you line them.Trynbg to figure out if I should kept my cable I like slice w global CTV mtv showcase and sports trying to ...
Outrageous I called rogers today to have the whole Home PVR service added to my TV. I was refused saying the next boxed that I am paying for are not able to handle this . Then came the big sales pitch....she said I need the Ignite system to get the s...
Hi, My mother had to extend her stay in another country due to health issues and I would like to know whether I can ask Rogers to suspend her TV/Internet services. Is this possible, what is the process and how much will I have to continue paying whil...
I was wondering how early of a notice do I need to give Rogers to reinstate my internet after a temporary hold? Originally n my back to service date was set as April 8, but I may need to reinstate it a few days earlier than that - just not sure the e...
I currently have digital light TV. Roger's told me that if I move to an area that has Ignite available then I would not be able to subscribe to any RF TV package (which Roger's calls digital cable). I would have to subscribe to an expensive Ignite bu...
I’ve been trying to cancel BBC News World for over a month now. Every time I go to my account and click remove and submit, I get a technical error. I have tried the chat feature but never got through until today - today it took me 16 minutes of my li...
We have just changed to Rogers Ignite and have several older boxes that we own. We have spent HOURS on the phone with different people trying to get these serial numbers removed from our account so someone else can use them. Nobody seems to know ho...
I am a new customer and so far the service is a 2 out of 10. All I want to do is add channels and no one can help me.....first call I waited 20 minutes and then got hung up on.....then my second person has now transferred me somewhere else and 15 min...
I have a Rogers Popular TV Package (non-ignite TV I guess). I used to be able to watch TSN, Sportsnet, etc. from my computer. But now I'm getting an error on both platforms saying that my subscription has expired. What's going on here? Do I need ig...
I'm trying to navigate my parent's home move to and new installation (TV/Phone/WiFi). We notified Rogers well in advance of the move date, secured a new Telephone number, then we gave the new telephone number to the family's Doctors, Dentist, lawyers...
Rogers Please bring back this channel. Peachtree is a great choice for those that love sitcoms. Where else can I watch "last man standing *Edited Labels*
We are with the Rogers Ignite 150 - Unlimited plan (stated on the bill) with Rental of Gigabit WI-FI modem. We have experienced dropping of wi-fi since October/November. After opening tickets, exchange of a modem, and Rogers looked at wrong tick...
Is Rogers available in Victoria Harbour and if I’m moving from Barrie can I put my account on hold? **Labels Added**
Hi, I've been on the Rogers gigabit cable internet with TV package/promotion for a while now and I'm still running the original CODA-4582 modem from about 4 years ago and have never received the "rental" Nextbox HDPVR 3.0 that is supposed to be a par...
My girlfriend's parents do not currently have internet, they only have a OLD tv package which they refuse to give up. Due to the pandemic, it is getting increasingly difficult for them to keep in touch with family, so I bought them a tablet for famil...
Hello, I have digital internet/cable in my house. It works just fine. I'm moving and the call center person said Rogers can't move digital services because it requires a tech to come in the house (and they won't because of COVID). The call center p...