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Resolved! No longer able to access TSN or Sportsnet online

I have a Rogers Popular TV Package (non-ignite TV I guess).   I used to be able to watch TSN, Sportsnet, etc. from my computer. But now I'm getting an error on both platforms saying that my subscription has expired. What's going on here? Do I need ig...

Ralph99 by I've Been Around
  • 2366 Views
  • 4 replies
  • 0 likes

Why is it so difficult to have a technician just show up?

I'm trying to navigate my parent's home move to and new installation (TV/Phone/WiFi). We notified Rogers well in advance of the move date, secured a new Telephone number, then we gave the new telephone number to the family's Doctors, Dentist, lawyers...

kapo by I've Been Around
  • 300 Views
  • 4 replies
  • 0 likes

Resolved! Reinstate Services Early While on Temporary Suspension

I was wondering how early of a notice do I need to give Rogers to reinstate my internet after a temporary hold? Originally n my back to service date was set as April 8, but I may need to reinstate it a few days earlier than that - just not sure the e...

Seininya by I'm Here A Lot
  • 344 Views
  • 1 replies
  • 0 likes

Charged for Equipment that was Returned

I just realized that I've been getting charged for a cable box rental at approximately $12 per month that I had returned in 2017. For 3 years now I've been paying for this rental even though I had returned as it wasn't being used. What are my options...

MattMbz by I've Been Around
  • 3034 Views
  • 29 replies
  • 0 likes

Peachtree TV

Rogers  Please bring back this channel. Peachtree is a great choice for those that love sitcoms. Where else can I watch "last man standing      *Edited Labels*

AskDavid by I've Been Around
  • 1403 Views
  • 6 replies
  • 0 likes

Resolved! Re: Vacation suspension of Internet/TV service

Hi, My mother had to extend her stay in another country due to health issues and I would like to know whether I can ask Rogers to suspend her TV/Internet services. Is this possible, what is the process and how much will I have to continue paying whil...

Mira2018 by I've Been Around
  • 19950 Views
  • 38 replies
  • 0 likes

Resolved! Premier vs. Premier Specialty Pack - What is this?

I'm currently being charged for these 2 items, Premier is $32.48 and Premier Specialty Pack is $68.00.  I can't seem to find a channel line-up for the Specialty Pack, but when I look on the Premier list, it seems that's exactly all the channels I hav...

AL2020 by I've Been Here Awhile
  • 16689 Views
  • 19 replies
  • 5 likes

Issues with Our Service

We are with the Rogers Ignite 150 - Unlimited plan (stated on the bill) with Rental of Gigabit WI-FI modem.    We have experienced dropping of wi-fi since October/November.  After opening tickets,  exchange of a modem, and Rogers looked at wrong tick...

Fawkes711 by I've Been Here Awhile
  • 778 Views
  • 2 replies
  • 0 likes

Resolved! $25 Basic Cable

I currently have digital light TV. Roger's told me that if I move to an area that has Ignite available then I would not be able to subscribe to any RF TV package (which Roger's calls digital cable). I would have to subscribe to an expensive Ignite bu...

X318 by I Plan to Stick Around
  • 5340 Views
  • 20 replies
  • 0 likes

Resolved! What are the Best Options to Upgrade Modem & Obtain an HD PVR?

Hi, I've been on the Rogers gigabit cable internet with TV package/promotion for a while now and I'm still running the original CODA-4582 modem from about 4 years ago and have never received the "rental" Nextbox HDPVR 3.0 that is supposed to be a par...

hi-tek by I've Been Here Awhile
  • 864 Views
  • 2 replies
  • 0 likes

Adding Internet to Digital TV?

My girlfriend's parents do not currently have internet, they only have a OLD tv package which they refuse to give up. Due to the pandemic, it is getting increasingly difficult for them to keep in touch with family, so I bought them a tablet for famil...

leeg84 by I'm Here A Lot
  • 734 Views
  • 2 replies
  • 0 likes

Digital Internet/TV and moving

Hello,   I have digital internet/cable in my house. It works just fine. I'm moving and the call center person said Rogers can't move digital services because it requires a tech to come in the house (and they won't because of COVID). The call center p...

batch82 by I've Been Here Awhile
  • 1151 Views
  • 3 replies
  • 1 likes

Resolved! Cable & Internet Account Reactivation

I'm looking to reconnect cable and internet at a home that has previously disconnected but has your set up. Is this something you're able to do without coming to the home?     ***Added Labels***

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