Rafael rogers customer support representative SUPER HELPFUL: Due to my father suffering a heart attack and was immoblised I had to step in to clear up past due charges of his account, and speaking to Rafeal he was not only super pleasant to speak w...
I wanted to express my sincere appreciation for the exceptional service I received from one of your specialists, Joan. While I don't have her last name, she identified herself as a manager. Joan was incredibly helpful, professional, and considerate. ...
I had a fantastic conversation with a Lady after many failed attempts with Rogers. At the end of our conversation she gave me her Rogers ID and told me to ask for her when I called back in. I tried several times this morning to do that and the Roge...
I received the best customer service fromSidharth S. as well as the customers before me … he was patient, informative, knowledgeable and very friendly.I will be back again he will always have my business.THANK YOU! SIDHARTH ***Edited Labels***
This post is about feedback of agent: It would delightful to connect agent such as Christina, we were chatting regarding what are the charges it's going to have for next month, agent was really keen with explanation , here we are pay gratitude over t...
I want to thank Priyanka from call customer service-billing enquiy department. She explained my billing enquires clearly and listened with patience and dedication to work. I wish you all the success in your career and life. Thank you again. **Label...
Well, Dana has done it again! What would you guys do without her? I’ll tell you what….lose many customers to your competitors.I went into the Londonderry Mall location yesterday prepared to cancel my cable and internet. I was going to move them to Te...
I had a fantastic experience with Roger’s products and service department. The quality of their offerings is top-notch, and the customer service provided by Chanel was exceptional. Chanel went above and beyond to ensure all my needs were met, making ...
i just wanted to thank Valerie from Alberta for the amazing service she gave me i have never had anyone treat me like the way she did if we had more people like Val in the world it would be much better place thanks again Val randy141 *Added...
I accidently deleted a Rogers Yahoo email account. Yes, I waited a while to get connected with a support person, and ended up talking to several before the problem was resolved. But without exception they were polite, friendly and determined to fix...
Hello Rogers, I wanted to pass on my great experience with a Rogers employee at your Rogers - Mississauga Marketplace store. "Jeremiah" assisted me with the purchase of a Nokia FastMile 5G Gateway. He explained everything about the product to me in...
April 29th, 2024 Brutal experience with Rogers. I'm with Fido and wanted to get the Google Pixel 8 Pro in December due to a great deal. Ordered it. I saw that Rogers offered a 5G network for the same deal. I tried to switch. They cancelled the Fido p...
my reference to my info. I used to work for CSINBOUND at ROGERS, wish I could work there again but got laid off, here's the scenario from my perspective (some information is incomplete like the days, you will just use your judgement if you dont hav...
Just wanted to let you know that you have a star employee (Sara) at the Lynn Valley Kiosk for Rogers. Why she is star employee: I lost my phone and she listened clearly to my complicated issue.She was able to make suggestions and assist with the proc...
Chatted to cancel my internet, the agent tried to make me stay and offered a new plan. I was happy at that time until 2 days later when I reached them again to confirm the new promo, they said they dont see a note on my account. So I forwarded th...
We had billing and Ignite service issues, and all issues were resolved in one call to Rogers Customer Care team member named Dami Olagipo, this is above & beyond expectation and of very high standard service for Rogers brand !!! ***Added Label...
After emailing the Presidents Office a couple of Days ago, A return email suggested that the Rogers Escalation Team could best suit my needs. After Speaking with Annita today at The Rogers Managers Office who knew exactly what our dilemma was, Was ex...
I would prefer to have kept Premiere with the flex option but there were no specials and I couldn't keep it at its max price so was considering moving to Bell who made a very tempting offer. Thanks to Raj in Vancouver for offering me the "Total" bun...
Shoutout to the customer service rep Adrian who helped me out on Monday, Nov 6th, around 4ish pm over the phone to help setup a new account and to request a shipment of new SIMs under my account. He was so patient with me and did not rush the setup a...