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Forum Posts

Internet Modem Stolen at Doorstep on Delivery

I signed up for rogers internet yesterday at my local store and they shipped the modem to me. I inquired if they had one in the store that could be provided, but they said they will only ship it to me. When I got home from work today I checked the tr...

ElijahG by I've Been Around
  • 612 Views
  • 3 replies
  • 0 likes

Resolved! locating phone modem in apartment

I cancelled my Rogers home phone and TV service because I moved to a different apartment building. I returned the TV box. Rogers wants the phone modem returned but I can't find it in the apartment. Would it be somewhere else in the apartment building...

tk160 by I've Been Here Awhile
  • 885 Views
  • 3 replies
  • 0 likes

Modem Swapped -New Modem Not Authorized On Account

Hello, I have Hi speed internet with Rogers for more than 10 years, my modem recently stopped working a week ago, technician came and brought a new modem that wasn’t authorized. Before he left he told me that will take 24-48 hrs for a new modem to st...

Zare12 by I've Been Here Awhile
  • 467 Views
  • 1 replies
  • 0 likes

Resolved! What are the Best Options to Upgrade Modem & Obtain an HD PVR?

Hi, I've been on the Rogers gigabit cable internet with TV package/promotion for a while now and I'm still running the original CODA-4582 modem from about 4 years ago and have never received the "rental" Nextbox HDPVR 3.0 that is supposed to be a par...

hi-tek by I've Been Here Awhile
  • 852 Views
  • 2 replies
  • 0 likes

Resolved! Confirm Installation & Location of Home Phone Modem?

So few year ago I signed up for the bundle promo to take advantage of a cheaper price vs getting only cable/internet separately. I already had a home phone through another provider so basically we weren't going to use Rogers home phone. Now I'm about...

hotrain by I've Been Here Awhile
  • 1500 Views
  • 5 replies
  • 0 likes