I accidentally deleted my esim. I have talked to tier 1 technical support. They told me to call validation team. I did and they said I was validated but could not do anything about the esim. They transferred me to customer service and told me to go t...
I ported over 2 lines from Telus to Rogers about 2 months ago. I got 2 eSIMs with temp numbers while the porting was done. Both phones are iPhones. One phone is fine but the other phone if I go to Settings>Cellular >SIMS - The Rogers eSim is still ...
I traveled to US/Mexico for 7days. I turned off date roaming off and used eSIM while I was in Mexico. After I came back to Canada , I received unexpected bills. They charged $15/day for roaming every single day I was there. I followed the eSIM instru...
I finally got a phone with Rogers one day in the mail after checking every money since I got shaw with Roger Internet, 3 stream boxes, 4 home security cameras, a house phone. I originally wanted 2 outdoor cameras and 2 doorbell cameras. But the guy s...
Hi, i can see we can transfer number online by clicking transfer existing number online in that particular line, but before we need to activate new line. my phone is esim compatible s22 ultra, when i activate new line it shows Things to know Free ...
Hi, I have another phone number with a different carrier that I currently use on the same phone alongside my Rogers line. One sim card other e-sim. Is there a way to transfer this number to Rogers to avoid paying the extra monthly fee to the oth...
I just bought a new iPhone 16 in the US and I was able to easily transfer the eSIM to the new phone. Unfortunately I got a defective product and sent the phone back to apple and bought a new one. Now, no matter how much I try, I cannot seem to get th...
Okay so I've upgraded from an Iphone 6 to an Iphone 15 and im trying to convert my old physical SIM into an eSIM. I know the instructions on how to do it, but everytime I try to do it, the website says that somethings wrong on Rogers end and then loc...
HiI activate a new line with phone on September 13, 2024 and I was told that I will get eSIM in email soon (in an hour or so). I requested them I need the number to be activated right now.Today it’s 5 days passed tried to call Rogers multiple times b...
Hi Rogers Forum, Does Rogers support eSIM transfers device-to-device? I just got the new iPhone 15 PRO and I keep getting an error saying my eSIM transfer is "not supported". I did this previously with my Koodo account. Do I need to buy a new eSI...
I’ll be visiting Paris in the near future and I’ve been investigating buying an eSIM “card” rather than pay (through the nose) for Rogers’ Roam Like Home. So I’m wondering if there’s anything I need to know beforehand that isn’t necessarily explained...
I am travelling to Singapore for a week and all the eSIM services I have been exploring state the roaming must be turned on in order to use it. I don’t want to incur roaming fees, is that even possible? Thanks ***Edited Labels***
So my iPhone 13 supports eSIM and I am doing all this over wifi (let's get this straight first and foremost). Having successfully converted physical SIM to eSIM seamlessly with other providers, I never encountered such an issue and blatant, terribl...
With data roaming disabled and connected to WiFi and using WiFi Calling (through the phone dialer) trigger a Roam Like Home day charge?Additionally, while connected to WiFi or data via a second local SIM, will RCS messages (in or out) trigger Roam Li...
On an iOS I am travelling with an eSIM for data from Holafly. I’ve turned off my Rogers data off, can I keep my calling on, be on it as Roam Like Home and not answer calls but it goes to voicemail and it not charge me the daily Roam Like Home rate? I...
Please train Rogers customer service techs. No cellphone service for last 7 days and don't even know when I'll get it and sadly because of one dumb customer rep who ported my number before getting new sim card. He thought eSIM does not require physic...
Added line to my already existing rogers account. Other line was required porting number from virgin mobile.Number porting completed before receiving new sim card.Is new sim card would have new number or old? *Added Labels*
Does anyone know what hat issues Rogers is having on issuing eSIM and when they will resume issuing eSIM? As of last Friday, the service agent cannot help with issuing eSIM. Even accidentally deactivated my current sim. **Labels Added**
I recently had to transfer my mobile services from Shaw to Rogers. When I received the SIM card, it came in an 8 x 10 in bubble mailer. First of all, since this is an eSIM, there is really no need to waste a SIM card and no importantly, mailing it...
Customer Service is inefficient, untrained and difficult to undestand. eSIM card is impossible to get! For more than 2 weeks now I was trying (unsuccessfully) to get the eSIM card - 3 calls to the call center, twice I was promised I will receive on...