HiI activate a new line with phone on September 13, 2024 and I was told that I will get eSIM in email soon (in an hour or so). I requested them I need the number to be activated right now.Today it’s 5 days passed tried to call Rogers multiple times b...
Hi Rogers Forum, Does Rogers support eSIM transfers device-to-device? I just got the new iPhone 15 PRO and I keep getting an error saying my eSIM transfer is "not supported". I did this previously with my Koodo account. Do I need to buy a new eSI...
I’ll be visiting Paris in the near future and I’ve been investigating buying an eSIM “card” rather than pay (through the nose) for Rogers’ Roam Like Home. So I’m wondering if there’s anything I need to know beforehand that isn’t necessarily explained...
I am travelling to Singapore for a week and all the eSIM services I have been exploring state the roaming must be turned on in order to use it. I don’t want to incur roaming fees, is that even possible? Thanks ***Edited Labels***
I ported over 2 lines from Telus to Rogers about 2 months ago. I got 2 eSIMs with temp numbers while the porting was done. Both phones are iPhones. One phone is fine but the other phone if I go to Settings>Cellular >SIMS - The Rogers eSim is still ...
So my iPhone 13 supports eSIM and I am doing all this over wifi (let's get this straight first and foremost). Having successfully converted physical SIM to eSIM seamlessly with other providers, I never encountered such an issue and blatant, terribl...
With data roaming disabled and connected to WiFi and using WiFi Calling (through the phone dialer) trigger a Roam Like Home day charge?Additionally, while connected to WiFi or data via a second local SIM, will RCS messages (in or out) trigger Roam Li...
On an iOS I am travelling with an eSIM for data from Holafly. I’ve turned off my Rogers data off, can I keep my calling on, be on it as Roam Like Home and not answer calls but it goes to voicemail and it not charge me the daily Roam Like Home rate? I...
Please train Rogers customer service techs. No cellphone service for last 7 days and don't even know when I'll get it and sadly because of one dumb customer rep who ported my number before getting new sim card. He thought eSIM does not require physic...
Added line to my already existing rogers account. Other line was required porting number from virgin mobile.Number porting completed before receiving new sim card.Is new sim card would have new number or old? *Added Labels*
Does anyone know what hat issues Rogers is having on issuing eSIM and when they will resume issuing eSIM? As of last Friday, the service agent cannot help with issuing eSIM. Even accidentally deactivated my current sim. **Labels Added**
I recently had to transfer my mobile services from Shaw to Rogers. When I received the SIM card, it came in an 8 x 10 in bubble mailer. First of all, since this is an eSIM, there is really no need to waste a SIM card and no importantly, mailing it...
Customer Service is inefficient, untrained and difficult to undestand. eSIM card is impossible to get! For more than 2 weeks now I was trying (unsuccessfully) to get the eSIM card - 3 calls to the call center, twice I was promised I will receive on...
Hi I am a consumer Infinite Plan customer considering iPhone 11 and would want to add a 2nd line to the device via eSIM. This would be a BYOD device. Is this available on my existing Infinite Plan? Thanks. **Labels Added**