Account Support
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

eSIM not available

Does anyone know what hat issues Rogers is having on issuing eSIM and when they will resume issuing eSIM? As of last Friday, the service agent cannot help with issuing eSIM. Even accidentally deactivated my current sim.   **Labels Added**    

WeiW by I've been here awhile
  • 31 Views
  • 1 replies
  • 0 likes

Resolved! eSIM Transfer to new iPhone error

Hi Rogers Forum, Does Rogers support eSIM transfers device-to-device? I just got the new iPhone 15 PRO and I keep getting an error saying my eSIM transfer is "not supported".   I did this previously with my Koodo account.   Do I need to buy a new eSI...

The use of bubble mailer for sending eSIMs

I recently had to transfer my mobile services from Shaw to Rogers.   When I received the SIM card, it came in an 8 x 10 in bubble mailer.  First of all, since this is an eSIM, there is really no need to waste a SIM card and no importantly, mailing it...

Casy1104 by I've been here awhile
  • 243 Views
  • 3 replies
  • 0 likes

Customer Service - Feedback

Customer Service is inefficient, untrained and difficult to undestand. eSIM card is impossible to get!   For more than 2 weeks now I was trying (unsuccessfully) to get the eSIM card - 3 calls to the call center, twice I was promised I will receive on...

CustomerA1 by I've been here awhile
  • 310 Views
  • 3 replies
  • 0 likes

Resolved! WiFi Calling and RCS while Roaming

With data roaming disabled and connected to WiFi and using WiFi Calling (through the phone dialer) trigger a Roam Like Home day charge?Additionally, while connected to WiFi or data via a second local SIM, will RCS messages (in or out) trigger Roam Li...

b-ry by I'm a reliable contributor
  • 1047 Views
  • 2 replies
  • 0 likes
Labels