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Resolved! Suspicious Fraud

Hi there, I ordered a device on Nov 23 and joined the plan. Since I did not receive the delivery confirmation email, I called Rogers customer service and found out that my account is suspicious fraud. I tried to call the numbers with ext 8755 numbers...

vera_tse by I've been here awhile
  • 3 replies

Calling the Fraud Management Team

Hi,    My Fido account was suspended for no apparent reason and I called customer service to get it sorted out. After being transferred across several departments because no one had ANY idea what was going, I was given the number for the Fraud Manage...

michmich by I've been here awhile
  • 2 replies

Account hacked

Thursday November 9 I received email from Rogers about a new IPhone upgrade which apparently I did in store in Mississauga. Called Rogers immediately to inform about the scam. On Friday November 10 I noticed that a new phone line was opened on my acc...

Fraudulent New account opened under my name

This morning I noticed there was a new account opened under my name a post paid account, they did not even use my complete name but they still managed to do that this puts Roger’s security in question and it also makes me move to different company, I...

Kasrawiz by I've been around
  • 1 replies

Unauthorized New Activation

HiSomeone added a line on my account as name of harjot singh And they order a iphone 14 pro max it was happen 7 sep when it happened i call roger representative right away on 7 sep that guy clear line from my account and he give case id and know i go...