Account Support
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

keeping email address

Im planning a move to an area Rogers does not have cable, tv or phone service. My current tv/phone/internet will be terminated because of the new location. Can I subscribe to wireless internet where I know Rogers has 5G and keep my current email addr...

cjw2 by I plan to stick around
  • 3380 Views
  • 15 replies
  • 0 likes

Fastmile 5G - temporarily suspending service

Hi - The Nokia 5G fixed wireless modem and service worked great for me at my cabin over the summer. When I bought the service and device, I was told that I could pause the service over the winter time when not needed and only pay a small amount ($5/m...

Offgrid by I'm here a lot
  • 954 Views
  • 2 replies
  • 0 likes

Resolved! Contract options for summer settlers

Our MiFi hotspot worked nicely for us on our August visit to our cabin in northern Ontario. Being on an island, we have no internet access but via wireless. That Rogers hotspot is essential now for our regular trips to Canada. Trouble is, we're requi...

dcjack by I plan to stick around
  • 1112 Views
  • 3 replies
  • 0 likes

Simple - get shipping label to return a device is impossible

Rogers I’m so disappointed in the customer experience I’ve received from your agents. Dropped calls, multiple transfers and dead endsFor the last week I’ve made multiple attempts to return the 5G home internet modem with sim, it works poorly and not ...

Richruss2 by I've been here awhile
  • 1773 Views
  • 5 replies
  • 0 likes

Leaving Rogers after 5+ years of Loyalty for Another Provider

We have been with Rogers for nearly a decade for wireless internet.  After continued loyalty, we are officially cancelling our internet services with the provider after a competitor knocked on our door offering a better deal.  In hopes, that we would...

JM2685 by I've been around
  • 850 Views
  • 1 replies
  • 1 likes
Labels