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Resolved! Sales Rep LIED TO ME and Locked me in 24 month contract

A local sales agent my the name of Saad Hadith LIED to me and locked me in a 24 month contract. I told him i dont do contracts and he sold it as a "oh its a promotion not a contract". I trusted him and didn't check the fine print, my mistake. Now I a...

Jishan by I plan to stick around
  • 824 Views
  • 18 replies
  • 0 likes

Dishonest "upgrade"

I recently called Rogers with a technical issue and before I was transferred to tech support, the customer service rep asked me if she could look at my plan and see if I was interested in a new plan for less money. I agreed.I was on a plan that had f...

Scodan by I've been here awhile
  • 516 Views
  • 5 replies
  • 0 likes

2-Year Contract, Moving to a Non-serviceable Area

HI guys, I am moving to a place where there is no service from Rogers but my contract is 2 years and just started 50 days ago what to do will they cancel the connection and charge the fee? but how is it my fault i am ok to keep the connection but the...

Transfer of Responsibility & Upgrade

I have had my phone and plan for 4 years; it was under my mother's name. My phone broke; I decided to transfer ownership to myself and then buy a new phone.   What I was not told (despite disclosing this to the agents helping me that I intended to bu...

Cinna by I've been here awhile
  • 921 Views
  • 7 replies
  • 0 likes

Cancellation Fee

I recently canceled my internet due to moving to an area not serviced by Rogers.I was charged a cancellation fee.One-time charges and credits Apr 22 - May 25 $Cancelled: Ignite Internet 150-Unlimited 100.69Cancelled: Advanced Wi-Fi Modem Rental 11.32...

Internet canclation fee for unstable connection!

I had internet with Fido, but the connection was unstable. After a few calls, they were not able to fix the problem, so they switch my account to Rogers, and told me it would fix the problem.When the Rogers technician came for installation, we notice...

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