So I will be out of the country but returning the day after my Save&Return deadline. I have many questions so I'll apologize upfront. (1) Is there any grace period if I choose to simply return the phone? (2) If I Do get another phone (either finance ...
I started my service on April 12, 2023. I brought my own unlocked device. I looked at my contract that they emailed me back then, but I can't find anything telling me a length. This is what I'm working with. I have been trying to find answers by sear...
Good Morning, We currently have the following package from Rogers and we are wondering if the $7 internet price increase would impact us (e.g. would our bill increase by $7 per month)? Or, would the price remain the same (e.g. our pricing is guarante...
I recently called Rogers with a technical issue and before I was transferred to tech support, the customer service rep asked me if she could look at my plan and see if I was interested in a new plan for less money. I agreed.I was on a plan that had f...
I have had my phone and plan for 4 years; it was under my mother's name. My phone broke; I decided to transfer ownership to myself and then buy a new phone. What I was not told (despite disclosing this to the agents helping me that I intended to bu...
I recently canceled my internet due to moving to an area not serviced by Rogers.I was charged a cancellation fee.One-time charges and credits Apr 22 - May 25 $Cancelled: Ignite Internet 150-Unlimited 100.69Cancelled: Advanced Wi-Fi Modem Rental 11.32...
I had internet with Fido, but the connection was unstable. After a few calls, they were not able to fix the problem, so they switch my account to Rogers, and told me it would fix the problem.When the Rogers technician came for installation, we notice...