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Forum Posts

Installation Charges

I have a technician coming to my apartment in a few days to install wifi.I was told my wifi is going to be 14.99 plus tax. They had then mentioned about a installation/set up fee but never mentioned how much that would be or if it was an upfront cost...

B1723 by I've Been Around
  • 57 Views
  • 2 replies
  • 0 likes

Price Protection on plan?

Hi all, recently indulged in a 500mbps plan on a 3 year commitment. In my key order information details I see that it states under the pricing that “Prices subject to change in accordance with the Rogers Terms of Service. Either I’m tired or I don’t ...

Rogers “winback” thoughts

TLDR: rant about how disingenuous Rogers overall. They could have kept my business for a lot less than it’s costing them to get me back as a customer. 2 years ago I switched all my services from Rogers to Bell. This included internet and mobile, over...

Campbell149 by I've Been Here Awhile
  • 171 Views
  • 1 replies
  • 0 likes

When will the next iPhone Sales be?

My friend pays $18 month for their iPhone ``13. Said they got a deal at the beginning of April. I only see it for sale for $47/month... that's a huge price diff. I need a new phone but am I better off to wait if a new sale will happen this month? ***...

Campbell149 by I've Been Here Awhile
  • 161 Views
  • 1 replies
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$99.99 Ignite 500u with Flex 5 and Disney+ not available?

I'll try to keep this short.I called in to cancel my home services as I've found better prices elsewhere. When the rep proceeded to look for something better for me, he gave me a quote for Ignite 150u with Flex 10 for $125. But I found another deal o...

LRod by I've Been Here Awhile
  • 197 Views
  • 4 replies
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No more 12 month promos?

I was shocked to find out today that Rogers doesn't have 12 month promos like they advertise. My 12 month promo was to expire on April 30/22 and my Rogers bill came and my price had gone way up. I had already talked to Rogers and made arrangements fo...

Separate Internet Service for Tenant

I am renting my attic to a potential tenant I want to get installed a separate internet line( than the one I already have in my house) for the tenant that the tenant pays for.How do I do this and how much does it cost? **Labels Added**

Boomer57 by I've Been Around
  • 86 Views
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Latest Exclusive offer

So every time I sign on to Rogers it shows me my exclusive offer. The latest is pretty temping. Pay $57 a month more for less services. So tempting..how did i get so lucky?? *** Edited Labels ***

Screenshot 2022-03-24 142032.png
rgabows by I've Been Here Awhile
  • 124 Views
  • 1 replies
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Resolved! Pay Per Use Rates for U.S

can somebody tell me where I can find the 'pay per use' rates while traveling in the US? I'm a Michigan/Ontario truckdriver and I want to ditch my roam like home.... $10/day is getting rediculous! **Labels Added**

tremelman by I've Been Here Awhile
  • 256 Views
  • 3 replies
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A free tablet which is not free and illegal charges

I am here to launch an official complaint , It is about Rogers sending me tablets which I did not ask for and after 2 years of me not using the tablets or the lines associated to them , Rogers start charging me for the data usage , Which I never used...

Inflated monthly bill

My Bill last month, paid on Feb. 22/22 was for $169.49. Today I received a bill due on Mar. 23/22 for $224.94. Nothing on my account has changed. WHY HAS MY MONTHLY BILL INCREASED BY $55,45? ***Added Labels***

Quote discrepancy

My bundle offer expired and when I called an agent I was given an amount. However when my bill arrived it was $20 in excess. Called Rogers back and another agent told me that it was not in the notes. How do I get access to the recording of my convers...

Katie2 by I've Been Around
  • 139 Views
  • 1 replies
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Huge price increase on my bill

Today I received my bill. It went from 163 to 244 and won't lower it back down to the original. Am I going to need to go to Bell? **Labels Added**

Buck33 by I've Been Around
  • 798 Views
  • 4 replies
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Monthly Bill Increase After Promo Expired.

My service discount expires on Jan 21 so on Jan 12 I called Rogers to negotiate my "new" deal for Bundled Services. Spoke to a guy named Ian who said my new deal would increase slightly due to a general price increase and some other changes. I agreed...

colreal by I've Been Here Awhile
  • 423 Views
  • 1 replies
  • 2 likes

Hidden fees on Plan change on wireless.

I contacted Rogers today via live chat to change my plan etc. I asked the Rogers person why my bill hadn't changed in over 2 years as I was told my phone would be paid off then. They would not give any number, just said there are separate charges on ...

Mikej1 by I've Been Around
  • 470 Views
  • 5 replies
  • 0 likes