I have not used this account or any Rogers service. Since beginning of this year, I've been receiving bills from an unknown account, X-XXXX-0724 (removed for privacy reasons), to my email address. I never made any purchases or used that account, I ha...
I am inquiring as to how one may deal with the passing of an account-holder whose home has passed to next-of-kin. That next-of-kin now owns the home of the Rogers account-holder who was the previous homeowner. How may one continue to have that Rogers...
I tried to cancel my internet service on March 18th and was told I would receive a confirmation email within 24–48 hours. However, I never received anything. I called again on March 23rd and was informed that the first agent hadn’t even initiated the...
I am awaiting about email regarding returning equipment from my deceased husband's account. It was cancelled more than a week ago. Please provide information on whenni should expect to receive the email for label.ThnxW. **Labels Updated**
1. On December 20th, I could no longer sign on to my Rogers email account - xxxxxxxx@rogers.com. The sign on process would not accept my password. 2. I tried the lost password process with no success. A resulting message stated I had to contact Roger...
Rogers had a promo to subscribe to Disney+. Afterwards, I received a fair number of Disney+ promo emails. I clicked on "unsubscribe", and was taken to a page that indicated "we have received your request to unsubscribe" and "please allow 10 busi...
We tried calling 4 times to Roger’s and each time when call was transferred to specialist the call was dropped3 hours later problems not solveie changing her Roger’s. Com password ***Edited Labels***
Im planning a move to an area Rogers does not have cable, tv or phone service. My current tv/phone/internet will be terminated because of the new location. Can I subscribe to wireless internet where I know Rogers has 5G and keep my current email addr...
Hi, I am a user who returned 2 devices via the official Rogers store. However, I received an invoice to show up to pay one of the device amounts of $230 CAD.I can provide recipt what I got from Rogers store. ***Added Labels***
Good day, I recently left Rogers for Public Mobile as their plans met my needs at a lower price point. On 25 Nov, I got an email from Rogers at 08:05 PST with the subject Andy, interested in an exclusive offer. The email further stated: Andy, w...
I received an email on November 22 offering me two months free of Crave. The email told me to call to activate the offer which I did today. However, customer support says my account is not tagged with that offer. I offered to show them the email, but...
I am leaving Rogers as an internet service provider however, I want to keep my @rogers.com email address since I've had it for decades and concerned that once rogers reactivates that domain for another user, that other individual may receive my confi...
As of last night we’ve been unable to access Roger’s.com email account. Senders get a bounce back indicating account has been disabled. When checking Mail a message comes up indicating no password provided for yahoo. Coincidentally the day before w...
I have been getting the same daily email since approximately last Wednesday, it’s something like “free screen repair with device protection” and I assume email is to get people to purchase this service.I don’t mind promotional emails but this is the ...
I found out this morning that Email to SMS has been discontinued as a service. I found this out because I never received an emergency text message. Rogers never notified me/did notify me on a bill (I looked at my bills)/didn't notify me because I wa...
I accidently deleted a Rogers Yahoo email account. Yes, I waited a while to get connected with a support person, and ended up talking to several before the problem was resolved. But without exception they were polite, friendly and determined to fix...
At this point, I'm looking at Bell. First, I wish to use outlook 365 for my email client on my computer. After over a year they're now saying "no problem". (That was a month ago). Still not fixed. Second, I have a new (purchased from rogers cellp...
Hi, I got a winvack offer, accepted it and was validated. The agent said that I l’m gonna get an email and what to do but I haven’t received it yet and I don’t know what to do now. I opened my account on Rogers and the offer was there but I’m not sur...
For the last month we've been having issues with delivery of e-mails to users on Rogers Microsoft Exchange support said it's a known issue with Rogers and some tenants that we cannot seem to get resolved. Long story short, DNS records and no Spam Hit...
Hello. My internet promo is ending March 16 2024. I'm paying less than $40 dollars a month for 50 speed. I've called Rogers several times to get another promo but I have to pay at least $50 before tax. I've called to cancel my service for March 16 20...