Im planning a move to an area Rogers does not have cable, tv or phone service. My current tv/phone/internet will be terminated because of the new location. Can I subscribe to wireless internet where I know Rogers has 5G and keep my current email addr...
Good day, I recently left Rogers for Public Mobile as their plans met my needs at a lower price point. On 25 Nov, I got an email from Rogers at 08:05 PST with the subject Andy, interested in an exclusive offer. The email further stated: Andy, w...
I received an email on November 22 offering me two months free of Crave. The email told me to call to activate the offer which I did today. However, customer support says my account is not tagged with that offer. I offered to show them the email, but...
I am leaving Rogers as an internet service provider however, I want to keep my @rogers.com email address since I've had it for decades and concerned that once rogers reactivates that domain for another user, that other individual may receive my confi...
As of last night we’ve been unable to access Roger’s.com email account. Senders get a bounce back indicating account has been disabled. When checking Mail a message comes up indicating no password provided for yahoo. Coincidentally the day before w...
I have been getting the same daily email since approximately last Wednesday, it’s something like “free screen repair with device protection” and I assume email is to get people to purchase this service.I don’t mind promotional emails but this is the ...
I found out this morning that Email to SMS has been discontinued as a service. I found this out because I never received an emergency text message. Rogers never notified me/did notify me on a bill (I looked at my bills)/didn't notify me because I wa...
I accidently deleted a Rogers Yahoo email account. Yes, I waited a while to get connected with a support person, and ended up talking to several before the problem was resolved. But without exception they were polite, friendly and determined to fix...
At this point, I'm looking at Bell. First, I wish to use outlook 365 for my email client on my computer. After over a year they're now saying "no problem". (That was a month ago). Still not fixed. Second, I have a new (purchased from rogers cellp...
Hi, I got a winvack offer, accepted it and was validated. The agent said that I l’m gonna get an email and what to do but I haven’t received it yet and I don’t know what to do now. I opened my account on Rogers and the offer was there but I’m not sur...
I am inquiring as to how one may deal with the passing of an account-holder whose home has passed to next-of-kin. That next-of-kin now owns the home of the Rogers account-holder who was the previous homeowner. How may one continue to have that Rogers...
For the last month we've been having issues with delivery of e-mails to users on Rogers Microsoft Exchange support said it's a known issue with Rogers and some tenants that we cannot seem to get resolved. Long story short, DNS records and no Spam Hit...
Hello. My internet promo is ending March 16 2024. I'm paying less than $40 dollars a month for 50 speed. I've called Rogers several times to get another promo but I have to pay at least $50 before tax. I've called to cancel my service for March 16 20...
Sadly (?) I think I am done with Rogers Ignite TV, homephone and internet after 30+ years. And I already moved 2 cell plans to Bell a couple of years ago. I put in a cancellation request for Jan 31. Not going to get into the details, but lets say I'v...
I received an email from Rogers regarding recent changes to my account. The email says there are documents attached but they’re aren’t any documents attached. Can I email someone at Rogers to ask for these documents. I’ve gone thru the Anna route and...
Hi, been a customer for over 40 years but all of a sudden within the past two weeks I've been getting threatening messages for overdue bills. If not paid within 2 days my service will be cut off! I can't pay a bill if I don't get abill! I rec'd. a...
I ordered a phone from Rogers as a new customer but it was out of stock so Rogers cancelled my order and refunded my $672 deposit. I did not sign a contract or set up an services with Rogers. Little did I know that my nightmare was just beginning. J...
I received an email that looks pretty legitimate saying I owed $28 from a cancelled account and will be sent to collections if I don’t pay. I called Rogers separately to see if it was true and the operator said that the account number on the email wa...
Is there a way to opt out of receiving text and email messages from Rogers every time I pay a bill? I do not want to receive these messages, especially to both text and email.
Hello, I've setup my security system to send sms to my rogers cell xxxxxxxxxx@pcs.rogers.com but the messages never arrive on my cell phone. Is this service still active? Is there any specific setting that I need to turn on in my phone or on my ...