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Great help retrieving a deleted e-mail account

I accidently deleted a Rogers Yahoo email account.  Yes, I waited a while to get connected with a support person, and ended up talking to several before the problem was resolved.  But without exception they were polite, friendly and determined to fix...

River6 by I've been around
  • 174 Views
  • 1 replies
  • 2 likes

keeping email address

Im planning a move to an area Rogers does not have cable, tv or phone service. My current tv/phone/internet will be terminated because of the new location. Can I subscribe to wireless internet where I know Rogers has 5G and keep my current email addr...

cjw2 by I plan to stick around
  • 736 Views
  • 11 replies
  • 0 likes

Account disabled

As of last night we’ve been unable to access Roger’s.com email account.  Senders get a bounce back indicating account has been disabled. When checking Mail a message comes up indicating no password provided for yahoo.  Coincidentally the day before w...

DLAB by I've been around
  • 687 Views
  • 4 replies
  • 1 likes

THREE problems - still unsolved

At this point, I'm looking at Bell. First, I wish to use outlook 365 for my email client on my computer. After over a year they're now saying "no problem". (That was a month ago).   Still not fixed.   Second, I have a new (purchased from rogers cellp...

captadv by I've been here awhile
  • 331 Views
  • 3 replies
  • 0 likes

I got a winback offer and don’t know what to do

Hi, I got a winvack offer, accepted it and was validated. The agent said that I l’m gonna get an email and what to do but I haven’t received it yet and I don’t know what to do now. I opened my account on Rogers and the offer was there but I’m not sur...

mac035 by I've been here awhile
  • 417 Views
  • 2 replies
  • 0 likes

Deceased Account-Holder

I am inquiring as to how one may deal with the passing of an account-holder whose home has passed to next-of-kin. That next-of-kin now owns the home of the Rogers account-holder who was the previous homeowner. How may one continue to have that Rogers...

PapaProton by I've been here awhile
  • 1075 Views
  • 1 replies
  • 0 likes

Email to SMS service discontinued.

I found out this morning that Email to SMS has been discontinued as a service.  I found this out because I never received an emergency text message. Rogers never notified me/did notify me on a bill (I looked at my bills)/didn't notify me because I wa...

notdavis by I plan to stick around
  • 18215 Views
  • 44 replies
  • 1 likes

Deliverability to Rogers network

For the last month we've been having issues with delivery of e-mails to users on Rogers Microsoft Exchange support said it's a known issue with Rogers and some tenants that we cannot seem to get resolved. Long story short, DNS records and no Spam Hit...

lilrkt by I've been around
  • 320 Views
  • 1 replies
  • 0 likes

Rogers internet promo ending March 16 2024

Hello. My internet promo is ending March 16 2024. I'm paying less than $40 dollars a month for 50 speed. I've called Rogers several times to get another promo but I have to pay at least $50 before tax. I've called to cancel my service for March 16 20...

Have yet to receive the confirmation email for cancellation

Sadly (?) I think I am done with Rogers Ignite TV, homephone and internet after 30+ years. And I already moved 2 cell plans to Bell a couple of years ago. I put in a cancellation request for Jan 31. Not going to get into the details, but lets say I'v...

BillP3 by I'm here a lot
  • 629 Views
  • 3 replies
  • 0 likes

Resolved! Question About the Account Change Email

I received an email from Rogers regarding recent changes to my account. The email says there are documents attached but they’re aren’t any documents attached. Can I email someone at Rogers to ask for these documents. I’ve gone thru the Anna route and...

Cm34 by I've been around
  • 497 Views
  • 1 replies
  • 0 likes

Unusual Payment Email

Hi, been a customer for over 40 years but all of a sudden within the past two weeks I've been getting threatening messages for overdue bills.  If not paid within 2 days my service will be cut off!  I can't pay a bill if I don't get abill!  I rec'd. a...

Jesseppii by I've been here awhile
  • 1237 Views
  • 3 replies
  • 0 likes

Is it phishing?

I received an email that looks pretty legitimate saying I owed $28 from a cancelled account and will be sent to collections if I don’t pay. I called Rogers separately to see if it was true and the operator said that the account number on the email wa...

Jmm1976 by I've been around
  • 509 Views
  • 1 replies
  • 0 likes

Resolved! Security System - Email to Text not working

Hello,   I've setup my security system to send sms to my rogers cell  xxxxxxxxxx@pcs.rogers.com but the messages never arrive on my cell phone.   Is this service still active? Is there any specific setting that I need to turn on in my phone or on my ...

darshm by I've been here awhile
  • 17738 Views
  • 25 replies
  • 0 likes

How do I unsubscribe from Rogers promotional emails?

How can I opt-out from Rogers promotional emails (that I never subscribed for) I keep getting for Disney, NEtFlix and AppleMusic. There is no unsubscribe option in the email as well the app or online account profile. Anyone can help?    ***Edited Lab...

isydia by I've been around
  • 1558 Views
  • 5 replies
  • 0 likes
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