I ordered a phone from Rogers as a new customer but it was out of stock so Rogers cancelled my order and refunded my $672 deposit. I did not sign a contract or set up an services with Rogers. Little did I know that my nightmare was just beginning. J...
I found out this morning that Email to SMS has been discontinued as a service. I found this out because I never received an emergency text message. Rogers never notified me/did notify me on a bill (I looked at my bills)/didn't notify me because I wa...
I received an email that looks pretty legitimate saying I owed $28 from a cancelled account and will be sent to collections if I don’t pay. I called Rogers separately to see if it was true and the operator said that the account number on the email wa...
Is there a way to opt out of receiving text and email messages from Rogers every time I pay a bill? I do not want to receive these messages, especially to both text and email.
Hello, I've setup my security system to send sms to my rogers cell xxxxxxxxxx@pcs.rogers.com but the messages never arrive on my cell phone. Is this service still active? Is there any specific setting that I need to turn on in my phone or on my ...
Hi, I returned 2 equipment back to Rogers on January via Canada post and I received an email stating that I haven't sent the equipment back to them a hour later, just now.I have the tracking number and checked on Canada post to confirmed, in fact it ...
I am leaving Rogers as an internet service provider however, I want to keep my @rogers.com email address since I've had it for decades and concerned that once rogers reactivates that domain for another user, that other individual may receive my confi...
How can I opt-out from Rogers promotional emails (that I never subscribed for) I keep getting for Disney, NEtFlix and AppleMusic. There is no unsubscribe option in the email as well the app or online account profile. Anyone can help? ***Edited Lab...
Hi - I seem to have lost access to my Rogers(yahoo) email. Can you help me get the account re-activated. Tks **Labels Added**
Hi, I'm supposed to have 5 additional email accounts available to set up, I am trying to add one extra one, each time I go through the steps I receive the error message "the account id you've entered is invalid". I cannot figure out the problem, cl...
I am trying to login to my email and its not working, and account recovery says the email doesn't exist. My mom & sister are also having issues logging in. I sent a PM to CommunityHelps as well but havent heard back. ***Added Labels***
Joined Rogers 10 days ago. Cannot set up @rogers email due to some issue with getting back my old rogers address. I have 2 case numbers and no one ever responds. When I chat they say they are working on it. I want to call Rogers's Management but l...
If I temporary suspend internet/Tv/home phone is my Rogers email account still active? *Added Labels*
Beware of Rogers so called special offers from email blasts. I was offered to switch to Ignite 1Gig with Smart Stream for 59.99 a month for 1 year along with Disney+ . So I switched only to find out that it's not 1Gig its 150 and no sir that package...
Hello, I had some issues with a couple of my accounts (not Rogers) where there had been some suspicious activity. Someone from one of those companies shared that there was a security breach with Roger's Yahoo customers. Does anyone know anything abou...
I received modem and smart tv, but I still haven't received confirmation email. ***Edited Labels***
Below screenshot seems to be an official email from Rogers Communications. The email had my name and account number. With all the online scams going on, it would be wise (going forward) to send these communication emails from @rogers.com email addres...
Rogers phone support - 2-3 hour wait time (seriously?) Anna - completely useless Does anyone have an email address for Rogers support? Thank you. **Labels Added**
A couple of days ago I changed my wireless phone plan and added a second wireless line through live chat. I got no email stating any changes, nor did I get email with any information about the new phone (like tracking and such). Only email I recieved...