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Forum Posts

Data No Longer Works After Plan Change

I upgraded from 5gigs data to 30 gigs and now it never works....very frustrating that I pay for data and it never works!  Will rogers address this....notta the customer service from rogers has taken a dive and even their escalation team never returns...

Bosshoss46 by I Plan to Stick Around
  • 33 Views
  • 0 replies
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Resolved! Misleading text promotion about data

I received a text message from Rogers about a promotion, it looked like this:     When I logged in, the only promotion I could see was for going to a share everything plan. Those are not the same thing at all. Why send a text message about free data...

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Change Data Amount

Hey there! So I currently have 80gb of data per month, and I just quit my job and now work from home. I’m only on the wifi and I usually don’t leave the house, so I’ve only used 10gb this month.I’m wondering if it’s possible to request a plan with le...

123667 by I've Been Around
  • 68 Views
  • 1 replies
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Resolved! Pay Per Use Rates for U.S

can somebody tell me where I can find the 'pay per use' rates while traveling in the US? I'm a Michigan/Ontario truckdriver and I want to ditch my roam like home.... $10/day is getting rediculous!      **Labels Added**    

tremelman by I've Been Here Awhile
  • 1387 Views
  • 12 replies
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Switching to Rogers Has Been A Nightmare

I've recently switched from Freedom to Rogers and so far my experience has been an absolute nightmare... Here's a list of all my unresolved issues that I need fixes for:1. I'm on a 5G Infinite plan, but I'm not even getting 5G data anywhere I go. I'm...

tvnkg by I've Been Here Awhile
  • 418 Views
  • 5 replies
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Resolved! WiFi Calling and RCS while Roaming

With data roaming disabled and connected to WiFi and using WiFi Calling (through the phone dialer) trigger a Roam Like Home day charge?Additionally, while connected to WiFi or data via a second local SIM, will RCS messages (in or out) trigger Roam Li...

b-ry by I'm a Reliable Contributor
  • 294 Views
  • 2 replies
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No data on phone

On Oct 20 2022 I added 10g of data to an existing Talk & text plan. Got a new iPhone SE. Phone and text work, but Data has not worked ever. Several calls to Rogers tech. Today Dec 3 2023, Went to Rogers store tons of trouble shooting , new SIM card, ...

kegoneill by I've Been Here Awhile
  • 153 Views
  • 2 replies
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Overcharging wireless

Overcharging is a big issue I regret the day I switch over to Roger my life has been a living nightmare they overcharge me for absolutely everything they even make up fake charges I have been with them for two years my total is 23 thousand dollars I ...

New offer seems backwards 15gb for $70??

seems odd why they would provide an offer that makes no sense for my account.  25GB for $45 / month  - Secondary Line15GB for $70 / month   - Primary Line   **Labels Added**    

pbooth by I'm Here A Lot
  • 217 Views
  • 1 replies
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Overage charges

Good day. I am really angry.I have been getting overage charges for 4 months now. This mostly started after I got the ignite modem.Some of my bills have been $1400, $1000, $800 etc.I have tried to go to the rogers store that I deal with to speak to s...

Are there no plans with 10gig data or less?

I've been looking to see if I can make my bill lower and changing my plan. (My phone has been 'paid off') but when I go to plans...the lowest is $85,- with 25gb + 15 bonus gb! I don't use that much. I know Canada has one of the most expensive data ch...

Nat by I've Been Around
  • 306 Views
  • 1 replies
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Spike in Data Usage

I am not sure what happened , or what I have done? Been a Rogers customer for 15 years or more. Presently I am driving and making deliveries in my own vehicle, and enjoy streaming My Amazon Prime Music while I work, but I have been running out of Dat...

aljlavallee by I've Been Here Awhile
  • 425 Views
  • 3 replies
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Infinite Plan - Data overages?

So dashboard says we're on an Infinite plan, but now they're trying to charge us for extra data.  What gives?     *Added Labels*

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fgfgf by I Plan to Stick Around
  • 718 Views
  • 1 replies
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Large wireless data buckets

Hello everyone, just curious if there are any power users here with a large data bucket in their wireless plan. Curious to find out if I use too much data.       *** Edited Labels ***

30 Year LOYAL customer - not receiving 10 Gb Loyalty data offer

Hi All; Rogers is currently offering "some" loyal customers free 10Gb of data. I did not receive the offer. I called in today and spoke to Customer Service and then escalated to a Manager... I intend to get the free data......I have been with Rogers ...

snocow by I Plan to Stick Around
  • 1644 Views
  • 5 replies
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Disable Mobile Data on an Android Device

I have 2 Samsung Galaxy phones one an S9+ the other a Note 10+. Is it possible to set these phones to WIFI only? Although I recently changed my plan to increase my data but still had to pay a 550 dollar bill this past month. Thank you.   **Labels Add...

fysty-1 by I Plan to Stick Around
  • 617 Views
  • 1 replies
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Still charged for data add-on after requesting it's removal

I spent two hours on the phone this morning in increasing exasperation, trying to solve what should have been an easy fix. Especially for a decades long customer who spends close to $500 per month. On June 24, 2019 I bought through a text message not...

GregR by I Plan to Stick Around
  • 834 Views
  • 4 replies
  • 0 likes
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