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Forum Posts

SMS - Unable to receive verification codes

Recently I tried to sign up for Whatsapp and it keeps saying it can't send me an SMS. I've done everything - reinstalled app, restarted phone, did several suggestions as per YouTube videos and still nothing. What is the solution to this as it's impos...

Siren by I'm here a lot
  • 2890 Views
  • 13 replies
  • 0 likes

I don’t get the WhatsApp code.

Since yesterday, I'm trying to register my number in WhatsApp app, but I don't get the SMS code, I've already tried deleting the application and reinstalling it and still nothing, what else can I do I'm really despairing       ***Edited Labels***

joseluis by I've been around
  • 727 Views
  • 2 replies
  • 0 likes

Can't see Data Usage in my Account

I called tech support on Sunday, December 31, 2023 and they said they would submit a ticket to fix the issue and said it would take a day or two.  But now its January 4, 2024 and it hasn't been fixed.  I know Rogers recently changed navigation on the...

User2594 by I've been around
  • 442 Views
  • 1 replies
  • 0 likes

Technical error

Hi,I'm new to Rogers, and I'm getting the following error when I select Manage under MyRogers -> Residential -> TV Technical Error! Sorry, there's a problem on our end. Thanks for your patience while we work to fix it. Please check back later. Also, ...

Several Account Numbers

Hi,   I recently signed up for internet with Rogers via a sales rep.  The account number I was given to create my MyRogers account is different from the account number in my MyRogers profile upon creation. Why do I have two different account numbers,...

Resolved! account log in problems

For some reason I cannot log in to our account to view billing details, just the spinning circle on the screen..... Was fine last month and all the previous months for the last ten years or so.     **Labels Added**

Data Usage Alerts

A year ago, on the Rogers app, I set an usage alert level if I got close to my data limit.  Now I can't find it.  Is it still there?  How does one access it?       ***Edited Labels***

HughMcCoy by I plan to stick around
  • 5851 Views
  • 14 replies
  • 1 likes

Can't Access TSN Online

tsn.ca Your subscription does not include TSN but i do have it through rogers. This doesnt make sense as my sportsnet.ca works fine!   *Added Labels*    

wonka1234 by I've been here awhile
  • 1684 Views
  • 5 replies
  • 0 likes

Resolved! Downloading Apps via Google Play

HI, I am a senior just upgraded my phone from an old Nokia flip phone.it has been quite a leap and will take me awhile! i had to upgrade my plan the only thing i have had some trouble with is being able to download apps.i am still trying to figure ou...

mapp447 by I plan to stick around
  • 1578 Views
  • 6 replies
  • 0 likes
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