My daughter travelled to the US Oct 5 of 2024 and I received notification she was roaming. We knew this and that was fine. She left the US and crossed the border back into Canada the next day Oct 6 at 2:55 PM. We were expecting 2 days of roaming and ...
As a customer who used Rogers for over 20 years, I am floored at their careless attitude towards their loyal customers. Last year, I had an opportunity to sign up with BELL for a much cheaper rate, but signed up with Rogers Wi-Fi instead. Unfortuna...
I have a roger home internet but because I m moving to other place .I paused the service for 2 months. But the person didn't tell me that still the connection is paused I still need to pay.i pay 160$.after that talked to the customer service and they...
Hi I have a rogers account (rogers high speed internet only) and added rogers as payee in my new bank account only instead of entering my Rogers Account number i entered my Rogers Internet account number and made 2 online payments until I noticed th...
Hi,I currently have the October bill on my account.I want to switch my plan to one without data.I have two questions:First, what is the monthly cost without data?Second, if I delete my plan now, will my data be cut off and will I have to pay the full...
I bought the new phone and I was told that you have to $70 for set up fees and I paid that amount in my previous bill with total bill of $174 and now in my current balance it's showing I have to pay $561 and my original bill is $104 and I never add a...
How do I add Rogers Ignite to my credit card as A payee?1. What name is it under?2. How many digits for account number.**My options are: Asking for A5 digit or 12 digit account number.?? *Added Labels*
The WORST customer sevice ever!!! So funny how when getting that treatment with an agent (which was a manager) and I came to read the reviews and almost EVERYONE is unhappy!! ROGERS!! You need to do way better!!The agent which was a manager, calls me...
We joined Rogers Ignite TV and Internet on Sept 17. I logged into my account which shows my first (and only) bill. The total on the bill is what was agreed upon in the contract however my total account balance showing on MyRogers TV/Internet page is ...
They have graciously sent me a substantial bill, and unfortunately, they have already terminated my account. However, they are still charging me for this, which is quite surprising. ***Edited Labels***
I was recently overcharged on my bill by $430 and the procedure for this is to credit with a refund in the next month or two - while I appreciate the helpful support I received, it’s frustrating that I am still expected to pay such a high amount out ...
I only owe under 90 dollars approx. On my phone. I want to pay it off no with absolutely no penalties???? *Added Labels*
I just migrated home internet from Fido to Rogers and I am trying to pay the rogers bill using chequing account from TD easyweb. (I am aware there are other ways of paying the bill but paying online with chequing account is what I need) MyRogers acco...
I was given a price to be retained for a 2 year period in January. They charged me double that to my credit card. I called back after 2 months, and was told it would be rectified. 2 months go by, still charging double. Call back, and they are sor...
Hi!I happen to check my credit card statement and I saw that there was a credit charge to my account that says “ROGERS/ FIDO BILL 888-764-3771 ON” I wash charged 142.39 and it isn’t something from my side. I hope this can be resolved ***Added Lab...
Hello i paid my bill but i can still see its due date and my account ballance is negative 80 what should i do **Labels Updated**
Payment I have to make the $43.00 in complete had money problem. *Added Labels*
I cancelled a rogers internet account earlier this year. I signed up through an offer from FB marketplace around Feb 2022 and cancelled around Feb 2024. When I cancelled no one told me of any ECF fee, or that it was a small business account. When ...
So my son's birthday today and he was thinking of a cell phone. It dawned on me I had a 500$ credit with Rogers so I figured out how to login. To my surprise my credit was eaten up by increases and a year of late fees. An email simply stating my acco...
I cancelled my roger mobile service already and still get billed after account was cancelled: I called to Rogers wireless to cancel my account while i am in Asia. I left the country for goods and not planning to go back anymore. The agent on the li...