Hello,I was previously listed as primary on my fathers account before he died. I set up pre authorized payments of 185$/month for my family prior to all of us separating following the loss.I’ve been charged 740$ even after changing account numbers wi...
So, I forgot to make the payment for my rogers sim card and got this message “ Your account is at or has exceeded the credit limit. Payment is required immediately to avoid interruption of service. You can pay online by clicking www.rogers.com/make-a...
I had a very disappointing experience at this location and feel compelled to share it to caution others. I was quoted a monthly bill of $40 by the representative, which included discounts. However, the actual bill turned out to be $80—double the prom...
I hope you can help me this issue. I requested the cancellation of my internet service on March 6th because I moved out of the country and can no longer use it after 24 months of use. Additionally, I followed all the required steps, including returni...
I canceled my account a few months ago as I have moved back to Australia but I keep getting billed. I paid the balance a few days ago as the email said would go to debt collector. Now today I have a bill for next month even though it says cancelled o...
Okay, here's my complicated situation:I saw an SMS about a promotion for a mobile plan switch from Fido to Rogers. I contacted a rep on online chat at Rogers about that on or about February 19, 2025.Although the agent knew that I had a Rogers account...
In October of 2021 my Father signed up for Rogers Ignite and Rogers internet service. He signed up for a bundled package that Rogers was promoting at the time. I need to mention that my Father was 88 years old at the time. Immediately following hi...
I'm hoping this reaches someone or anyone that has any power to help me. It has been a long 4 months. My issue is that I accidentally made a payment to my old INACTIVE in January 2024 for the amount for almost $1000. The payment was made through my...
Incorrect Financing Plan and OverpaymentWhen I initially signed up for my current plan, the Rogers employee at the store mistakenly placed my phone on a financed plan instead of a leasing plan. After noticing the error, I visited the Rogers store at ...
Received a $200.47 charge for an unreturned modem this evening, March 16th, via email. -On February 3rd, I cancelled home internet via online chat. I was told that I would receive two emails within 48 hours. One email would contain details regardin...
Hi Rogers. I have wireless business account at my Rogers business hub. Problem is, I cannot view My Business Account. Seems like website is broken, it constantly reloads almost until it stops at floating color dods. Cannot view my balance usage or pa...
Hi everyone, I've been a loyal Fido customer for a long time. On February 25, I received a call from Rogers, offering me a "better plan." I listened to the representative, and she asked for my details. However, when she mentioned that I would need to...
After 30 years with Rogers just switched everything over to Bell. So sick of waiting an hour to speak to someone in customer service, sick of my bills always being wrong, sick of trying to use the stupid Anna and getting disconnected, sick of bein...
Spoke with a kind women at the president office saying my case had been closed and resolved once I had made a one time payment, was told to ignore other if there had been another bill that showed up with a total on it but I keep receiving emails and ...
I’ve been trying to reach Roger’s by phone but have been disconnected twice after spending over 40 minutes on hold each time. I just returned from a month in SE Asia and while I was away my credit card was compromised. My bank immediately deleted my ...
Rogers are threatening to suspend my account in 24 hours. This is in violation of Section (I) subsection 2.(ii), which clearly states 14 days notice is required, and also states that Rogers must provide information on deferred payment plans which the...
We are moving and had to close our account we have a credit now and will how do I get that refund ***Edited Labels***
My husband had a bundle TV popular and internet bundle with Rogers. Less than a month ago he passed away and I contacted Rogers to ask whether it is possible to downgrade this bundle to TV Essential and internet. I received positive response and was ...
I finally got a phone with Rogers one day in the mail after checking every money since I got shaw with Roger Internet, 3 stream boxes, 4 home security cameras, a house phone. I originally wanted 2 outdoor cameras and 2 doorbell cameras. But the guy s...
I've been with rogers 20 years, I recently finished 2 year plan phone plan and was looking forward to finally saving money but the hike of my bill is outrageous, where is everyone switching to? Who is a better provider? ***Added Labels***