Hi,I’m very frustrated with the service, process or whatsoever with Rogers!!!!I have returned the device 4 months ago, get charged (even I returned before it was expired), contacted the agents 7 times, three different cased created, STILL NOTHING HAP...
So I’ve been with Rogers cellular for a number of years on and off and for internet and TV for at least 15 years. Ever since they implemented this stupid roam like home feature it’s been a disaster. I cannot completely turn off my phone when I am abr...
Thursday November 9 I received email from Rogers about a new IPhone upgrade which apparently I did in store in Mississauga. Called Rogers immediately to inform about the scam. On Friday November 10 I noticed that a new phone line was opened on my acc...
Hello Community, Rogers is over charging me since nine (9) month for a service I don't use. Meanwhile the total amount accumulated to $1,291.50 . I called Rogers within the last three month several times, with no success getting my money back. Eve...
I’ve noticed a few dollars here and there in my last couple bill cycles for international messaging costs - I have no idea where this is coming from. This bill cycle I incurred a pretty sizable charge for international messaging and decided to call R...
Going on 3 weeks now. I’m getting emails and text messages from Rogers credit operations asking me to pay overdue bill and that my service might be slowed or stopped until I pay. I don’t want to pay until balance has been adjusted (over $100 adjustme...
So I got this interent was having bell before which was working good. The sales agent (referred to me by my friend), gave the same deal as my friend got. I asked him if their would be any installation charges, and he mentioned I am offering you 150$ ...
Let's say it's a $30/month financing charge for the phone I upgraded to (aka $1 per day basically). But after 20 days, I return it (30 day return window if done online). Would I still be on the hook for paying those 20 days aka ~$20 worth? Or do I ge...
I just woke up and saw that i got $200 charged on some international messages to US which i never sent. I have seen people having the same issue in the past. Can someone guide me through the process to fight it with rogers. I spoke to rogers represen...
I retired last year with an active corporate discount (I worked for a major bank.) I'm told I can continue the discounts if I submit a "pay stub" to Rogers to prove my status, but no on at Rogers can tell me how. I've spent hours on the phone with Ro...
Was without service for over 10 days. Took multiple calls and two techs to come out to finally resolve the problem. Remarked to multiple Rogers agents that I expect a credit on my account. After waiting 100 minutes on a call to trying to get my credi...
Have Been Waiting For 3 Months Now On A Refund Since July, From A Service That Was Cancelled In June Hi, I've been waiting on a refund from you guys since the end of July. I cancelled my internet / cable services end of June and was mistakenly cha...
There was a Rogers outage that affected thousands of Ontario customers between:27-Jan-23 @ 8:30 p.m to 28-Jan-23-23 @ 4:30 p.mI was one of the customers affected and the outage was confirmed several times by phone with a Rogers support person.However...
I cancelled my home phone, internet and TV services on November 26, 2022 due to my condo building going with a bulk package from Bell. I cancelled before the billing date so I am owed $56.81. I was told a cheque for this amount would be mailed to me ...
I have spent to many hours on the phone with Rogers l have been promised a price and it was never applied to my account l called again this morning the call back time was nearly 11/2 hrs finally l got a live agent haha!!! She found the error,put me o...
charge for pay per viewHello I have a rogers bundle package with rogers. This month I noticed a hefty charge of 59.99 on the bill and found out that it was a pay per view movie. I called customer service and explained to them , that it must have been...
Roger changed me over to ignite internet , cancelled my old account , created a new account , i have automated billing , i checked my account and i was told account was 2 months payments owing.. After going to store they can't help , on ...
Hi, I was wondering if Rogers is giving data compensation for people who are affected by the hurricane. I have an Ontario and plan, but I’m currently living in Halifax, Nova Scotia. **Labels Added**
I have been trying to call everyone from Roger’s possible to cancel my account cause I have moved to a different city,I got across the call with multiple people and while transferring the call was cut and while speaking to someone my calls were cut ,...
For 22 months I have tried to cancel a phone number and no one had done it for me. Several phone calls to different CSR and still no satisfaction. So I was paying the bill for those 22 months to the tune of 1760.00, I am not pleased but it doesn’t st...