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Forum Posts

Urgent Resolution Needed Regarding Billing Issue

I am writing to address a pressing matter regarding my longstanding account with Rogers Communications. I have been a loyal customer for over five years. Throughout this period, I have valued the quality of service and customer experience that Rogers...

irinuts_ by I've been around
  • 238 Views
  • 1 replies
  • 0 likes

Price difference between site and bill

Hey all,    Was on hold for a while and figured this place might be able to help or let me know if I need to stay on hold. I registered online for the 5G Infinity Essential plan (BYOD) through the website and the Rogers Preferred Program Plan.    On ...

Th23 by I've been around
  • 375 Views
  • 1 replies
  • 0 likes

Have yet to receive the confirmation email for cancellation

Sadly (?) I think I am done with Rogers Ignite TV, homephone and internet after 30+ years. And I already moved 2 cell plans to Bell a couple of years ago. I put in a cancellation request for Jan 31. Not going to get into the details, but lets say I'v...

BillP3 by I'm here a lot
  • 525 Views
  • 3 replies
  • 0 likes

complaint about the poor quality of communication services

Good night! My name is Igor Constantoglo I am a client of Rogers until recently I liked the service of this company but after the incident I am very disappointed in the work of their employees!!! a very unpleasant situation happened to me !!! I recen...

Ihor_can by I've been around
  • 487 Views
  • 1 replies
  • 0 likes

Resolved! Missing documents?

Received email for account change but no attached documents (Residential Service Agreement, Terms of Service.) Who do I contact for that?   *Added Labels*

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