Hello Everyone,I Received a call today from a Rogers number. I am always skeptical receiving calls from any company now, so I often don’t answer but today I did by accident and then hung up. I thought it was a scam call. When I called the number back...
I requested to transfer my current phone number from Fido to a new Rogers plan. I finally got the text from Fido confirming the request but I don’t know what to do now. I had to use my Fido SIM card to receive the text, should I now switch to the Rog...
What is it you have to do to get a phone from Rogers ??I left Rogers because they offered me a phone deal with a new plan.... but I never got the phone and they only gave me a run-around. The order was canceled from someone at Rogers.... without lett...
People coming over from Shaw. You have to set up automatic billing. it is buried in the contract. I wasted over 2 hours trying to get the penalty billing of $5.60 reversed. 2 sets of 20 minutes on hold, then over an hour on chat with no success, ...
Hello, I have had an account sent to collections from many years ago. I was struggling financially at the time when I closed my account, but there was an outstanding bill for the equipment. I have returned the equipment, however I still have this c...
The worst chat support I have come across ever is Rogers Chat support.-Starting with rude support agents who keep copying and pasting the same boiler plate responses to every question.-Lack of product and support knowledge is unacceptable as most age...
I've been with Fido for a year, then ported to Rogers and a month later, I ported back to Fido. Now, I see Rogers EPP are to my liking. So, the question is, how long do I need to wait before I can port back to Rogers?Thanks ***Edited Labels***
After being a customer for 12 plus years, it’s time to leave Rogers. From the abysmal customer service, billing mistakes etc. We no longer wish to hold our telecommunication provider to task. Hours on the phone, trying to rectify billing, promised ca...
I ported my # from Bell yesterday. Rogers game me a temporary #. That temporary # is messing with my text messages. They are coming up as a new # and in green when I text people. It comes up as “maybe ((me))” and a new chat starts. When I go on the m...
Good night! My name is Igor Constantoglo I am a client of Rogers until recently I liked the service of this company but after the incident I am very disappointed in the work of their employees!!! a very unpleasant situation happened to me !!! I recen...