Hi, a rogers ambassador contacted me yesterday with a win back offer. I told him I ported my number over to public mobile because the price for my plan was going higher than I liked and they offered me a fido plan (as I didn't need the 100gb that the...
We received a Winback promotion from Jamal 'Jimmy' on January 3rd, 2025 for two lines (80GB Can+US for $35) + 2 new Samsung S24 128GB phones for $16 / month for 24 months + a $200 credit for each phone. The notes in our file were updated to reflect t...
Today I spoke to Nancy who finally resolved my 4 month issue with mobile phone bill.When I purchased the phone on Winback offer which promised a credit of $200 credit,the credit never arrived and I have been chasing it for months.NANCY is a doer.The ...
Looking to confirm if this Rogers Winback department and resource that's reaching out to me is legitimate. Phone number is: 1-855-879-6170 ***Added Labels***
Hello There,I was given a win back offer for my mobile connection. But I could not get hold of anyone from the winback team.Winback team called me Wednesday 16th April 2025.If anyone could help me with that.
I wanted to share my recent experience with Rogers in case it helps someone avoid the same trap. I recently moved back to Rogers from Telus after getting a call from Fido (owned by Rogers) offering me a “Welcome Back” plan for $35/month per line (I g...
I recently got a call from Rogers ambassadors team with a deal to come back to Rogers. I said I'd think about it and get back to them about it. I can't seem to get ahold of them. Is there a way to get ahold of them or get them to call me back? I'd li...
Hello, I used to have multiple products from Rogers and I recently ported out 7 cellphone lines from Rogers to Bell. I received a call from Ekta, an Ambassador team member with a win-back offer 15 days ago and we agreed that she would call back in 2 ...
Hi there, I had win back call me with a plan offer the other day, and I've been waiting on a call back for a week or two now. I called Rogers back and they said they would have the win back team reach out to me. 5 days later, still nothing. I wojld l...
Hey, so Rogers sent me an email saying their winback team would call me. I got a call from this number (+18334479898) today, but they hung up before I could even say hello. I left a voicemail asking them to call me back, but I haven't heard anything ...
Typically, how long does it take to receive a call from the winback team? ***Edited Labels***
Greetings. I recently moved from Roger’s and got a call from Roger’s Win Back team. They gave me a good offer and I shifted to Roger’s again.My Wife also switched to other service provider but she did not receive any mail or call from Win Back team, ...
Hello,I received a winback offer after leaving Rogers and called customer service in the hope of taking the offer. I was told by customer service that there was no note made of any offer presented by winback. I don't know what I can do now because cu...
hi guys, I left Rogers for another carrier and not liking the customer service and reception and am open to a call or other online discussion with winback team from Rogers. I understand sometimes they call clients that leave - anyway to just tell t...
We got a call from the win back team with a great offer, my wife and I were ready to come back over. After going forward with two lines and Internet, we could only get one line and Internet, because for the second line, we’ve been told that it was ca...
I am sick of the "game" that has to be played to get a respectable price. New customers getting better pricing than a 30yr customer. To get good pricing you must first cancel your services then someone will offer you a reasonable offer. It use to ...
Good day, I recently left Rogers for Public Mobile as their plans met my needs at a lower price point. On 25 Nov, I got an email from Rogers at 08:05 PST with the subject Andy, interested in an exclusive offer. The email further stated: Andy, w...
I am still waiting for winback call, not sure how much time it take to get the call. ***Edited Labels***
Hello,@moderators I received a call from (1-833-447-9898) regarding a win back offer I’m assuming. I received an email from Roger’s last week indicating that I should look out for a phone call shortly.When I picked up the call, the call dropped immed...
Hello I was wondering if there is a way to reachout to the winback team or have them contact me, I called someone on the phone and was informed that they have to reach out to me. They reached out to me before but for some reason I was not called ba...