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Forum Posts

Live chat kicks me off before I get to speak with someone

The challenge of connecting with a specialist to ask a question about my bill and a missing discount credit is ridiculous. I’m literally trying to understand why the accessibility discount wasn’t included on my bill even though I got approved for it ...

K0TO by I've been here awhile
  • 297 Views
  • 1 replies
  • 0 likes

Cyber Monday Deal iPhone 16

So I bought two iPhone 16’s on Cyber Monday for $14 or $16 a month. I can’t remember exactly and they never sent an actual invoice.Looking at my online account and its showing $45 a month per phone just for the device finance.Anyone else having this ...

Tiff1821 by I've been around
  • 385 Views
  • 1 replies
  • 0 likes

New Device Pricing is Absurd

getting near the end of my 2 year plan (with devices needing to be returned, my mistake). it seems to get a new device i need a new plan, which is more money.  I understand a few dollars difference but we're talking my monthly bill for my wife and I ...

kfunk by I've been around
  • 562 Views
  • 1 replies
  • 0 likes

Financing your device

I’m interested in financing a phone that was originally $66.17 and is now $15 month and mentions a $51.17credit that will be applied to each monthly bill. Is the $51.17 credit toward the phone cost, keeping it at $15 a month? Or would the $51.17 be s...

Tboz by I've been around
  • 596 Views
  • 1 replies
  • 0 likes

Upgrading my iPhone Early

Currently, i have iPhone 12 Pro with rogers using the Infinite extra plan. My current financing plan has about $199 left with 5 payments left. Let's say I wanted to upgrade to either the 14 or 15 pro max 256 model today, I'm guessing it's better to p...

davvie_w by I've been around
  • 1257 Views
  • 2 replies
  • 0 likes

Paying off device balance early

I want to pay off my Apple Watch early. I have 6 months left on the financing. Is there a way to pay it off fast without having it added to my next bill? Thank you  

blumisty by I've been here awhile
  • 11745 Views
  • 5 replies
  • 0 likes

Rogers does not commit to the price adjustment

Hi everyone,Here is my story:I was in the Mobile Shop on December 16th, 2023. They offered me to switch from my old provider to Rogers for $35 per month for the plan and finance iPhone 15 for $25 per month, which was a $23 discount from the retail pr...

zabrodov by I've been around
  • 1886 Views
  • 1 replies
  • 0 likes

Over charged for a year and going forward

I financed a new phone special deal , got agreement $20 month for 2 years , been charged $40 for a year and contract up in a year. Been robbed for $240 and soon another $240… this is robbery , shame for incompetence.       ***Added Labels***

Upfront Edge Return early ( Still have 1 year and 5 months left)

Hello all,I was wondering what the process would be like if I want to return the device earlier. (1 year and 5 months prior) Would I be charged some fee? Is it possible for me to change the phone? I just dont like the phone and would love to get anot...

ak42 by I've been around
  • 1623 Views
  • 1 replies
  • 0 likes
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