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Forum Posts

Payment Posting Timelines

Can you explain why Rogers is the only one of my online bills that consistently takes 3-5 days to post my payment. I pay at a financial institution as I do with all my bills. Payment is credited the day I make it, the delay is on your side resulting ...

Caspenard by I've Been Here Awhile
  • 122 Views
  • 4 replies
  • 0 likes

Late charges

I have been trying to solve the $2.62 issue with Rogers, but it seems like 18 years of business relationship got to an end.  The bill says, i should pay on November 10, which my bank release the money that day, but Rogers disagrees and charged me $2....

Yeya by I've Been Around
  • 430 Views
  • 8 replies
  • 0 likes

Resolved! Internet - Late payment charge for ontime payments

Why does Rogers keep charging late payment fees for bank payments that were made and posted on tiime? If Rogers can't get their sheet together with the banks, then why are they charging the customer late fees for their own inadequacies, not just once...

r2d by I've Been Here Awhile
  • 1051 Views
  • 11 replies
  • 1 likes

Voicemail AND Waybill Code

I have gone in to two different Rogers locations because I have no access to my voicemail. They say it is the last 4 digits of my number (which they kept asking me for repeatedly), but I still can't access my voicemail. It is very frustrating.   I am...

Account cancelled but sent to collections

I sent the message below to the credit agency that was contacting me. I contacted Rogers, at the credit companies suggestion. Eventually I was given an email address to contact Rogers accounts. This was the result- From: Sent: November 17, 2021 12:1...

Annoyed6 by I've Been Around
  • 846 Views
  • 1 replies
  • 0 likes
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