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Knowledge Base Articles

Ignite TV Compatibility Requirements

Let’s make sure your computers and devices are compatible with Ignite TVTM. (Don’t worry – most are!) Smartphones iOS 11+ or later Android 7+ or later Windows PC requirements Hardware Supported Operating Systems Supported Web Browsers Browser Plug-In...

Ignite TV Error Codes

Are you seeing an error code like one of the following on your Ignite TVTM screen? ERROR CODE MESSAGE DISPLAYED XRE-00017 Sorry, we’re having trouble XRE-00080 Unable to connect to On Demand. Please ensure the cable connections are tightly secured. N...

Sportsnet on Ignite TV

With the integrated Sportsnet app on Ignite TV, your favourite Sportsnet content is closer than ever. Here’s what you can do with the Sportsnet Ignite TV app. If you don’t have a Sportsnet account: Watch highlights and news from Sportsnet-featured le...

FAQs about Power Saver on Ignite TV

The Power Saver feature on Ignite TVTM helps you save money on electricity by making sure your Ignite TV Boxes are powered down when they’re not in use. Read on to learn more about this function. How does Power Saver work? The Power Saver feature aut...

Pairing Bluetooth Devices to Ignite TV

You can pair Bluetooth devices like speakers or headsets to your Ignite TV system in just a few simple steps. Read on to learn how. Press the Rogers button on your Voice Remote to open the main menu. Select Settings (the gear icon). Select Device Set...

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