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Knowledge Base Articles

Easy Fixes for Common TV issues

Here are some simple tips and tricks that can help you with the most common Ignite TV problems.  How do I reset my Ignite Entertainment Box? Start by unplugging the power cable, either from the power outlet in the wall or from the back of the Ignite...

Ignite TV Compatibility Requirements

Let’s make sure your computers and devices are compatible with Ignite TVTM. (Don’t worry – most are!)   Smartphones   iOS 11+ or laterAndroid 7+ or later Windows PC requirements   Hardware Supported Operating SystemsSupported Web ...

Ignite TV Error Codes

Are you seeing an error code like one of the following on your Ignite TVTM screen?   ERROR CODE MESSAGE DISPLAYEDXRE-00017 Sorry, we’re having trouble   XRE-00080 Unable to connect to On Demand. Please ensure the cable connections are tightly ...

Sportsnet on Ignite TV

With the integrated Sportsnet app on Ignite TV, your favourite Sportsnet content is closer than ever. Here’s what you can do with the Sportsnet Ignite TV app. If you don’t have a Sportsnet account: Watch highlights and news from Sportsnet-feat...

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