Got a call from a win back team and they gave me a good offer, “almost too good to be true”.The sent over the wrong color and memory of the iphone, called multiple times and the agents left multiple messages for the winback team. No luck. Eventually ...
My plan details give me wrong info. Monthly data amount is supposed to be 75 GB, but it shows 75 MB. ***Edited Labels***
I have a 150GB Infinite plan and I don't use the phone/texting services. I want to change it to a Mobile Internet plan. Is it possible to do this without purchasing the modems advertised under the Mobile Internet plan section of the website? I'd just...
I have recently ported my phn plans from freedom mobile to rogers and I regret moving to rogers . I have spent 3 hours at the rogers stores to activate the apple watch cellular plan and activate wifi calling, but no luck . The store asked me call tec...
Got a knock on the door and a rogers salesman offered me internet and mobile service for $95. What is great deal! Too good to be true? You probably already know how this story ends.I followed along on his iPad as he signed me up. I asked about the $1...
Has anyone else seen the new plan offers? They pop up next to your current lines and promote a better option for you. My current offer is to pay $25 more and get less than half the data I already have. Must be the way Rogers is paying for the merger....
Today,I chatted with a customer service to sign up a plan which was offered for $45 and if I pay with auto payment then extra $5 per month so is $40 with 10 gbs and standard features.. I received an email from Roger . When I open the email, I was so ...
Does anyone know if it is possible to switch to the seniors plan for an existing customer. I have been a customer for about 25 years, and it seems wierd that the discount is for new activations only. ***Edited Labels***
Hi there. Posting here because no one at Rogers will let you speak to a supervisor. I bought a new phone and plan a few weeks ago for my daughter as her phone was broken. I have been a customer with Rogers consistently since 1996 and felt the generic...
I was contacted by Rogers winback team that offered me a great plan and I accepted the offer and decided to port two lines over to Rogers. I have been provided the Rogers account number by them. They called me again 2 weeks later saying that they did...
Hello,I was advised to reach out to a red wireless with the phone number 1 888 819 1007 to upgrade my existing phone and plan with a VIP discount through my employer. The representative asked for my drivers Licence number and visa information. Just t...
New plans for Shaw customers have just be released but it is unclear if the monthly mobile rate includes internet. service. Would we continue to pay for our internet service directly to Shaw on top of the new rate that Rogers is offering? . *** ...
I have been a Rogers customer for 7 years for internet, cellphone and home monitoring. In the last month we notice that internet gets disrupted sor a little while, other times, hours. Called Rogers and they say the modem we have is old (legacy) and ...
In February I had a lengthy go round with Rogers Chat about pricing on my home services with zero satisfaction. Now it's my turn with Wireless. You may have read that Rogers is "slashing prices" on Wireless after the Shaw merger. Sure. My wife and I ...
What is the best date to change your plan in order to avoid fee ? Seems weird to select a less expensive plan and get charge more for the rest of the cycle. Should I make the change on the last day of the cycle or on the first day of the cycle. **L...
Hello If I upgrade my wireless plan do I need to reapply for employee discount or it would still be applied Thanks ***Edited Labels***
You call me and offer a plan cheaper then the provider I’m with so I decided to take the offer and leave my other provider. when I get my bill I am charged more than triple what I was told. Spending all day on the phone I was told they did make a mis...
Folks I was offered a decent plan for 4 lines ( for me and my family) …3 should have been identical and 1 was CANADA/US calling that I use for work EXCEPT they put to wrong line on Canada/US calling….need it fixed ASAP other wise I will be charged ...
I'm currently being charged for these 2 items, Premier is $32.48 and Premier Specialty Pack is $68.00. I can't seem to find a channel line-up for the Specialty Pack, but when I look on the Premier list, it seems that's exactly all the channels I hav...
Wanted to know if this is common or if anyone else has experienced this. After being passed around a bit trying to resolve a billing issue I was hung up on instead of transfered. I had been on the phone for over about 5 hrs and had allready called tw...