Hello. I am currently a month away from the end of my upfront edge device (s20+). I have an offer on the my rogers app to do an upgrade now and they will waive the remaining $73~ left on my upfront edge amount. It says that in order for them to go ah...
HI, I am a senior trying to upgrade my phone and plan.there is currently an offer on my plan to upgrade but when i try to purchase a phone it send me to far more expensive plans and not the current offer which is quite reasonable? can someone let me ...
For a company that sells internet services, this is shocking. I wanted to upgrade a cell phone but the site keeps either booting me out or just takes me back to the same screen over and over again. All I am doing is trying to click on the "more detai...
I do not understand how a brand new phone I purchased from the Rogers store ends up blacklisted and I’m told they need to “investigate”. I bought it 2 weeks ago. Just two weeks ago brand new… I went back to the store with my receipt in hand and they ...
My friend pays $18 month for their iPhone ``13. Said they got a deal at the beginning of April. I only see it for sale for $47/month... that's a huge price diff. I need a new phone but am I better off to wait if a new sale will happen this month? ***...
I'll start by saying that the retention agent I spoke to was great. He tried as best he could to fix the problem that I'm about to discuss. BUT, I called on 04/03 for an upgrade, my daughter dropped her phone, it's unusable. I was told there was an o...
The ad said, "Get your phone as soon as SAME DAY! Some restrictions apply, and could be 1-2 business days. I am now at day 10 waiting on a new phone I needed to start my new job 2 days ago. How silly do I look telling my boss continually that I am st...
I contacted Rogers today via live chat to change my plan etc. I asked the Rogers person why my bill hadn't changed in over 2 years as I was told my phone would be paid off then. They would not give any number, just said there are separate charges on ...
Hi! My plan with device will finish in a few months, I'd to know if there's any benefit renewing my plan (with another device) at the end of my contract? **Labels Added**
I recently made an address change in the wireless account profile. Then place an order of new phone. Two days after I received an email saying I needed to wait 3-4 weeks for backorder. Then I contact a representative via phone, she suggested I switch...
Hey all, Was wondering if there's anyone at Rogers that can chime in on when they are expecting the S21 Ultra's? The generic 3-4 weeks is a little off putting. Those that are waiting also have a limited amount of time to take advantage of the Samsung...
My package is coming to an end and if I want to keep it the price will rise significantly. I was told by a Rogers representative that they're basically trying to get everyone over to ignite. Fine. As long as it's not too expensive. So when I sign in ...
What is the process for returning phone in contract end in exchange for new phone/contract? Specifically.. I assume they let you keep both phones to do transfer of data etc.. **Labels Added**
Hi. I recently (June 2nd) upgraded my phone through the Rogers preferred program (corporate discount program) with Rogers Direct (online ordering portal for Rogers preferred program). I chose to pay for the phone upfront through the Rogers direct por...
Makes no sense to me to constantly ask a customer to upgrade online to receive no activation fees when not all the plans are online seems to me rogers doesn't want people purchasing cheaper plans when that's all they need can we fix website to show a...
I’m new to Rogers. I called and ordered 2 phones , pay a monthly fee for them and the plans together, I logged into my Rogers account and there was a negative 50$ charge in my account. Now I just ordered these phones 2 days ago, still haven’t receive...
I will start off this post with my overall assessment. I give Rogers 8 out of 10 for their performance in customer service of late. I am happy that all my service needs have been satisfied, although the process could have been smoother. My last state...
Hi! Just wondering - I'm trying to upgrade my phone and plan. After I pick everything, I click 'Proceed to Checkout' and the page goes through the little rogers loading animation, but then it never loads. Every time I click it, it just returns to the...
I have also completed Thorongla pass. I have my own trekking company in Nepal Pokhara. Rogers deals are going backward. Freedom is offering iPhone 11 free of charge for 2 years contract. Monthly contract terms as low as 55 dollar a month . I am curre...
does anyone know why there is a massive discrepancy in pricing between retailers for the s20 ultra? Rogers lists the phone for $2300 and best buy/staples lists the price for $1599. Are they different models? *Added Labels*