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IGNITE TV BOX sounds like Chipmunks through my monitors

I need help with my Sharp Smart TV LED 50 inch Model No.EVSHA50N5000U...there has been no sound coming from the speakers for a while so i have been using my PreSonus 3.5 Aris near field monitors to hear sound. Its been working for the most part conne...

Re: MyRogers app

Hello @svkb,   Thank you for the information! We can certainly open a ticket to investigate this further.   Please send a private message to @CommunityHelps so we can get started on this. Not familiar with our private messaging system? No worries cli...

Re: Can't recieve 1.5 gig internet????

@FrostyJab Log into your Ignite Gateway and go to "Gateway > Hardware > LAN Ethernet".  Can you confirm that your computer's connection speed is 2500 Mbps?

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Re: Rogers ignite 1.5 Gig DL service 100% packet loss to XBOX live

@Halfjap1980 When I tried to ping xboxlive.ca, it failed with an "unknown host" error.  I was able to resolve xbox.ca but the server at that address did not respond to pings.   The whois service confirms that both the xbox.ca and xboxlive.ca domains ...

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Re: Xi6 power on issuses

@Don2023  The best available solution to this issue to to ensure that you have HDMI-CEC (HDMI device control) enabled on both your TV and set-top box.  (This can be enabled on the Ignite STB by going to Settings / Device Settings / Power Preferences....

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Latest from our Blog

UFC 283: Teixeira vs Hill

Hey Community,   On January 21, one of Brazil's best returns to fight on home soil for the first time since 2015 when Glover Teixeira battles rising star Jamahal Hill and attempts to take the vacant U...

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Introducing the New Internet Health Check Tool

Hello Community!   We know the importance of a strong WiFi network and reliable coverage throughout your home.   As part of our Ignite WiFi Satisfaction Guarantee, we recently rolled-out an enhanced s...

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Upcoming PPV Events This Weekend!

RUGBY LEAGUE WORLD CUP SEMI-FINAL: Australia vs. New ZealandFRIDAY NOVEMBER 11, 2022 | 2:30 PM ET IGNITE TV - CHANNEL 499 (HD) | DIGITAL TV CHANNEL 348 (HD) / 350 (SD)$19.99     RUGBY LEAGUE WORLD CUP...

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UFC 281: Adesanya vs Pereira

Greetings Community!   We have another exciting event coming your way!   "The Last Stylebender" will take over the Big Apple again on Saturday, November 12th, as Israel Adesanya defends his middleweig...

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