Rogers Community Forums

Long Chat Wait Time Only To Be Dropped Nearly 2 hrs In

I'm generally pretty happy with the Rogers services I get, but they fail miserably with the Chat sessions. I started a Chat at 8:30PM and was informed I was 29th in the que. Long story short, I was waiting for 1hr 45+ minutes and 2nd in the que when...

Re: Soccer

Doug please let us know when you find this solution i am missing out on my EPL games!

Re: Useless Anna …

Hello @Kookla123, This is unusual, it could be a technical issue that ended the chat without connecting you to an agent. Thanks for brining this to our notice. You can always contact us via PM @CommunityHelps for account changes and technical suppo...

Exchanngng Flex Channels

New Customer as of Saturday, January 25. On My Rogers account, I have been unable to log into the "Exchange Flex Channels (so for 5 days, as Wednesday now). When I hit the "Exchange Flex Channels", I get this message: "Sorry, there's a problem on our...

How to (Really) Unsubscribe from Disney+ Emails

Rogers had a promo to subscribe to Disney+. Afterwards, I received a fair number of Disney+ promo emails. I clicked on "unsubscribe", and was taken to a page that indicated "we have received your request to unsubscribe" and "please allow 10 busi...

Re: Rogers Xfinity Stream App on Fire TV Devices

Coming from Bell, this app looks about 12 years older.No restart, bulky menus, hard to find options, no restart.And Bell has it for FireTV, Chromecast with Android TV, and AppleTV. They also sell a separate streamer.