Account Support
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Rogers account canceled unexpectedly

I had recently called to ASK about moving procedures (not to schedule a move) and the representative I spoke to told me to call back closer to the move date. A few weeks a later, I receive my bill and it has an extra $80, so I called to ask why it wa...

lcousins by I've Been Around
  • 974 Views
  • 4 replies
  • 0 likes

Account Still Not Restored

I had an issue back in May 2020 where suddenly my phone stopped working and I was unable to call or text anyone. Finally figure out through Rogers online customer service that my account was deactivated (without my permission) and my phone number was...

Resolved! Reactivate Service

how do i restart my account, i already settled the payment before they closed myaccount.             *Labels Added*

Resolved! How Can I Cancel Home Phone Service?

How do I cancel a home phone to which I have never used, but yet my account is being charged almost $15 every month.It's worst enough to see a monthly billing of over $300, my car payment and insurance doesn't even come close to that amount.     **La...

Aileenc by I've Been Here Awhile
  • 1496 Views
  • 3 replies
  • 0 likes

Consequence of moving Primary line

I want to move my primary line to Telus.  I currently have 12 GB of shared data with a family member whose number has been an addition to my account.  What will happen if I move the primary line over to Telus to the added line? Will the account be sw...

WADE3 by I've Been Around
  • 849 Views
  • 1 replies
  • 0 likes

Resolved! Confirm Installation & Location of Home Phone Modem?

So few year ago I signed up for the bundle promo to take advantage of a cheaper price vs getting only cable/internet separately. I already had a home phone through another provider so basically we weren't going to use Rogers home phone. Now I'm about...

hotrain by I've Been Here Awhile
  • 1519 Views
  • 5 replies
  • 0 likes
Labels