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Forum Posts

Rogers restricts what cell #s it will send alerts to

Rogers systems will send SMS alerts, Verification codes, Recovery numbers, bill notifications and more BUT ONLY TO ROGERS/FIDO/CHATR cell numbers. So any of us with other cell phones can never get those texts from Rogers (it took a Telus tech to real...

LJD2005 by I Plan to Stick Around
  • 520 Views
  • 7 replies
  • 1 likes

4 texts from Rogers in an hour

I’ve had the same text message from Rogers sent to me 4 times (so far) in the last hour. I’d like them to stop. The virtual assistant is useless for this type of thing and I’m reluctant to spend my Saturday on hold waiting for a Rogers rep to talk to...

Keppoch by I've Been Here Awhile
  • 140 Views
  • 4 replies
  • 0 likes

Increase in rates notification

There was an increase in rates which was included in my November invoice saying that rates will be going up effective January 2023. However, there were no other reminders after that.  Is there a reason why this could not be noted again in December & ...

LKot1 by I've Been Around
  • 267 Views
  • 1 replies
  • 4 likes

Resolved! OASYS Rogers Deal - Confirmation Email?

Hi there,I just had two Rogers reps come to my area with deal upgrades and I gave them my contact info and showed my id to lock in the deal. I then got the ‘confirmation’ email and now I’m worried…It was from: noreply@rci.rogers.com but the name OAYS...

Bre177 by I've Been Around
  • 2877 Views
  • 2 replies
  • 1 likes

"Restoration Efforts are Underway" Emails

How broadly is the area outage defined here?   I've received 3 emails apologizing for outages that haven't existed in my area over the past couple of weeks.    Mobile, Internet, and TV all fine, each time.   I also checked to see if there's an opt-ou...

robtoe by I'm a Reliable Contributor
  • 348 Views
  • 1 replies
  • 0 likes
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