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Forum Posts

save and return backorder of new phone

Frustrated getting through to customer care, after many attempts and ques as long as 99 ahead of me, chat still could not tell me what to do.. transferred to other departments, getting disconnected... then finally after hours they tell me to call .. ...

denisehath by I've been here awhile
  • 386 Views
  • 3 replies
  • 0 likes

iPhone backorder

I ordered my IPhone 16 Pro 2 just over 2 weeks ago and it said in stock at time , but few days after it said backorder. Still says same . Just wondering if anyone knows how long they’re backordered for or how long anyone else had to wait . It’s a lit...

denisehath by I've been here awhile
  • 187 Views
  • 1 replies
  • 0 likes

Samsung Galaxy s22 Ultra

I ordered a burgundy Samsung Galaxy s22 Ultra over a month ago. I got the order confirmation email but can't find my order anyway. I'm not sure if it actually got ordered or not. Is it on back order?   **Labels Updated**    

ACP31 by I've been around
  • 215 Views
  • 1 replies
  • 0 likes

Customer Service - Feedback

I ordered a tablet from this team, they supposedly gave me a tablet with the order of an extra wireless phone as a bundle. I am not waiting 2 months with no answer, no email, no contact, nobody to reach out to me. I have waited patiently.   One thing...

Resolved! Cannot access Upgrade Phone on my account

There was a problem with back orders and nothing was happening with them so Corey had cancelled the orders last week. The problem now is I am attempting to do a phone upgrade and am getting an error message ........Upgrade pending...It looks like you...

dee28 by I'm here a lot
  • 2977 Views
  • 8 replies
  • 0 likes

Backlog of iPhone 15 Pro

Find it very angering that I can’t switch from order from the warehouse to pick up without losing my current plan that was offered by retention 3 months ago (which has MUCH MORE data than in-market plans now for the same money). I’m on a trip when th...

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