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Cancel My Account

Hi My Name Paul PI need Cancel my Rogers Account for now what to send the phone back to yours so email me  till where mail the phone back have good day       ***Edited Labels***

Poirierp024 by I've been here awhile
  • 172 Views
  • 1 replies
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Resolved! $25 Basic Cable

I currently have digital light TV. Roger's told me that if I move to an area that has Ignite available then I would not be able to subscribe to any RF TV package (which Roger's calls digital cable). I would have to subscribe to an expensive Ignite bu...

X318 by I plan to stick around
  • 13062 Views
  • 29 replies
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Unable to Contact Office of the President

Does the Office of the President ever answer the phone or check their emails? I've had an issue get escalated that I've been trying to resolve for 4 months and I'm at my wits end with Rogers.    It's been escalated to MAX and VENOZA in the Office of ...

Unable to Upgrade to a S24 Ultra on a RPP Account

I've called so many times to get it sorted as I wanted to take advantage of the pre order offers for s24 ultra. I'm on a rpp account just recently signed up for the program. Before signing up it was allowing me to renew my contract for the s24 ultra ...

Help in Cancelling Services

Spend the whole day trying to reach Roger’s customer service by phone to cancel internet, tv , home phone and cellular. Tried chat option, responds to chat to specialist and nothing happens. I need to get a return authorization for the equipment rent...

asdfsad by I've been around
  • 1141 Views
  • 6 replies
  • 1 likes

Fraudulent New account opened under my name

This morning I noticed there was a new account opened under my name a post paid account, they did not even use my complete name but they still managed to do that this puts Roger’s security in question and it also makes me move to different company, I...

Kasrawiz by I've been around
  • 615 Views
  • 3 replies
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Need reimburse my money

This is my Reference #  i214xxxxxx regarding my reimburse  money ,keep contniue calling 3 week Rogers customer service is saying will be deposit next day , it wad on Decmeber 17 2023. Calling gain last two days 1 hour wait time no response , look lik...

Resolved! Question About the Account Change Email

I received an email from Rogers regarding recent changes to my account. The email says there are documents attached but they’re aren’t any documents attached. Can I email someone at Rogers to ask for these documents. I’ve gone thru the Anna route and...

Cm34 by I've been around
  • 242 Views
  • 1 replies
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Pls reimburse back $71.19 on my account at once.

Hello president officer, My internet plan with Rogers end in 12/15/2023, but nobody remind me of this. I keep on paying my monthly fee $54.23 online. Only on 12/14/2023 I go online and found something strange with my Rogers account, it appears the bi...

OliverW by I've been around
  • 200 Views
  • 1 replies
  • 1 likes

Billed for US SMS

Got a New number and checked my bill today, dropped my eye seeing 545 dollars on this new line saying I texted almlst 700 MMS international. Which I dont do since i dont know anyone in US. Im gonna need my money back here. No, I dont have any Text ap...

Move

Had a scheduled move install set up Dec 22. 2023. Tech canceled (had an emergency. Was informed by customer service as they call it that someone would contact me the next day to complete the install. No one called. I called Roger’s asked for my insta...

JoshV by I've been here awhile
  • 190 Views
  • 1 replies
  • 0 likes

"CommunityConnect" Charges

I called the number for Rogers' low-income program Community Connect as a first-time customer and ordered Ignite Internet. They Slammed me with $160 in charges they never mentioned on the phone!I'm going to demand they waive them or Cancle my service...

In Store Activation and Hidden Charges on My Bill

Hello!!When I transferred from Fido to Rogers in the mobile shop, there is a technical issue and the sales helped me to call Rogers 3 times to register and activate my information on 20. Dec, 2023, unfortunately, the call just being hung up again and...

ariaaaa by I've been around
  • 241 Views
  • 1 replies
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Resolved! Two Months Free Crave

A few days ago, I received an email from Rogers, offering 2 months of Crave for free. However, when I go to my account, I do not see that offer. Instead, when I try to add Crave to the account, it only shows the regular price of $19.99 per month (no ...

pp171 by I plan to stick around
  • 1253 Views
  • 2 replies
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Bill Doesn't Reflect the Priceplan I was Offered

You call me and offer a plan cheaper then the provider I’m with so I decided to take the offer and leave my other provider. when I get my bill I am charged more than triple what I was told. Spending all day on the phone I was told they did make a mis...

Alternative method of cancelling my Rogers service?

I am trying to cancel my Rogers service as I have switched to a competitor. Would there be a way I could cancel my service without waiting on hold for days?    After having my bill increase by over 50% on my last bill (expiry of a prior agreement) an...

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